Ultimate Mediterranean

• Return international full-service flights (economy class), surcharges may apply.

• 11-night Mediterranean cruise aboard Costa Cruises' 4-star Costa Fortuna

Please note: Itinerary alterations may be applicable and can be found under the 'Cruise' section of the Important Information or written into the applicable days affected in the Itinerary (Day 7).

• 2 nights of hotel accommodation

• Enjoy 32 meals while cruising

• Cruise port charges
• Airline and cruise taxes & surcharges

• Arrive Early: Arrive up to 60 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today depart for vibrant Barcelona, Spain!

Please note: Due to flight scheduling and availability, some departures may occur on Day 2 to arrive on Day 2. Flight times will be indicated on your final documentation, which you will receive prior to departure.

Meals included: In-Flight

Welcome to Barcelona! Upon arrival please make your own way to the hotel. The remainder of the day is at leisure to discover this magnificent city.

Overnight: Century Hotel Barcelona or similar

Meals included: None

Depart at 18:00

Today, enjoy the morning at leisure in the cosmopolitan city of Barcelona.

Barcelona is one of Europe’s trendiest cities, overlooking the Mediterranean Sea and famous for the art and Art Nouveau architecture of Gaudí and more. This city is a hub of new trends in the world of culture, fashion and cuisine. It combines the creativity of its artists and designers with respect and care for local traditions. The charm and slower pace of the old town, the avant-garde vibe of more modern neighbourhoods and the fast pace of one of the world’s most visited cities coexist in Barcelona.

Enjoy free time to travel though the infamous Gothic Quarters, Placa de Catalunya, Paseo de Gracia and Las Ramblas, Barcelona’s most famous street! You could also see Gaudi’s inspirational Sagrada Familia.

In the afternoon make your way to the cruise terminal in Barcelona to embark on an exciting 11-night Mediterranean cruise with Costa Cruises.

Please note: The order of ports visited and timings may vary depending on departure date selected.

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Dinner

Arrive: 09:00 - Depart: 17:00

Enjoy a day at leisure in Marseille. During your time in port, you could people-watch at one of the cafes overlooking the port of Marseilles, sipping on a Pastis (an anise-flavoured aperitif) and soaking in the ambience and pretty port landscapes. Or, you could take part in one of the optional shore excursions to Arles, a beautiful city in Provence, a great inspiration for some famous Van Gogh paintings (charges apply).

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 16:30

Above the port of Savona, the Priamar Fortress greets every departure and arrival of the Costa ships sailing in the Mediterranean. Genoa is nearby, so perhaps opt in for one of the shore excursions to the Genoa Aquarium and the colourful city centre (charges apply).

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 16:00

Alicante, in Spain, features the full-bodied taste of the vine of the same name. Here, there is a lot to see but also much to enjoy.

Itinerary Alteration
Please note: The 15th April 2025 departure cruises directly from Savona to Malaga, arriving at 14:00. On Day 9, the cruise will dock overnight in Casablanca, Morocco, instead of visiting the additional port of Alicante, Spain, on Day 7. The order of ports visited and docking times may vary for this departure date.

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 09:00 - Depart: 19:00

Discover the flavours and colours of Spain while in the port of Malaga, a city perched on the heights of the Costa del Sol, dominating the Mediterranean shore.

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 9:00 - Depart: 19:00

Explore this beautiful town and its surroundings to walk the streets where Christopher Columbus embarked to discover "the Americas". Participate in one of the optional shore excursions to the folkloristic city of Seville in the heart of Andalusia (charges apply).

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 7:00 - Depart: 18:00

Stroll among people on the streets of Tangier and wander around the bountiful souks and markets.

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00 - Depart: 20:00

Which city can best express the allure of mystery, if not Casablanca? The city is endowed with a special charm and is the centre of an extremely refined gastronomic street culture. Perhaps take an optional shore excursion to Marrakech to discover its architectural treasures, colours and aromas of life among its winding alleyways and souks or discover the imperial city of Fes (charges apply).

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 13:00 - Depart: 20:00

Gibraltar is one of the most famous places in the world, linked to numerous legends. Historically, the Mediterranean ended here and with it the world. Fortunately today we know that’s not the case.

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Overnight: Costa Cruises ‘Costa Fortuna’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive at 08:00

Enjoy breakfast onboard before disembarking to make your way to the hotel in Barcelona. Enjoy the remainder of the day at leisure.

Overnight: Century Hotel Barcelona or similar

Meals included: Breakfast

Today at the appropriate time make your way to the airport for your return flight home after the trip of a lifetime!

Meals included: In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
• each booking is unique; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
• changes/modifications to your booking may not be possible; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
• Travel Offers are a package; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
• our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. 
To read more about our Cancellation and Refund Policy, please click here.

General Terms and Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

This Travel Offer is valid for travel on selected dates until the 26th April 2025.

Minimum group size 2.

This Travel Offer is priced per person based on a twin share. 

Departure Dates     
2025
April: *15, 26

Please note: See checkout for live dates and availability.

Surcharges
Please note: 
• Dates/months with a * incur a high-season surcharge of $300 per person.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies: 
• Inside Cabin: $1,850
• Oceanview Cabin: $2,250
• Balcony Cabin: $2,800
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 6 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities     
Sydney, Melbourne, Perth, *Brisbane, *Adelaide or *Auckland

Departure City Surcharges
Brisbane or Adelaide: $150 per person
Auckland: $450 per person

International Flight(s)
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Qatar: $200 per person 
• Emirates: $300 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early and Stay Behind Options
Arrive Early
Barcelona, Spain - From $300 per person, subject to availability.

Stay Behind
Barcelona, Spain - From $300 per person, subject to availability.

Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
• 21st December 2024 - 5th January 2025
• 6th January 2025 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Stopover Packages 
* Doha, Qatar
* Dubai, U.A.E
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
• Doha Grand Prix: 27th November - 3rd December 2025 
• Doha MotoGP: 8th April 2025 - 16th April 2025
• Abu Dhabi Grand Prix (for Dubai): 4th December - 10th December 2025
• Christmas and New Years Eve - 22nd December 2025 to 2nd January 2026
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Itinerary Alteration
Please note: The 15th April 2025 departure on Day 9 will dock overnight in Casablanca, Morocco instead of visiting the additional port of Alicante, Spain on Day 7.
Please note: The order of ports visited and timings may vary depending on departure date selected.

Costa Fortuna:
Embark on a journey of opulence and adventure as you set sail across the seas on this grand vessel. Inspired by the elegance of classic ocean liners, the "Costa Fortuna" combines timeless charm with modern amenities for an unforgettable cruising experience.

Step into a world of indulgence and relaxation with a range of onboard facilities designed to cater to your every need. Start your day with a refreshing dip in one of the sparkling swimming pools or unwind with a soothing spa treatment at the Solemio Spa (charges may apply). Fitness enthusiasts will appreciate the gymnasium, while families can bond over exciting activities at the Squok Club, the dedicated children's play area.

Gastronomic delights await at the ship's array of dining options, from gourmet restaurants like the Club Restaurant to casual eateries offering tasty snacks and refreshing beverages at Ristorante Buffet Cristoforo Colombo. Savour mouth-watering dishes crafted with the finest ingredients, accompanied by impeccable service and breathtaking ocean views.

Entertainment takes centre stage aboard the "Costa Fortuna," with a diverse line-up of shows, live music, and themed events to suit every taste. Whether you're in the mood for a thrilling Broadway-style production at the Theatre or a laid-back evening at the Conte Verde Lounge, there's something for everyone to enjoy.

After a day of exploration ashore, retreat to your elegant stateroom or suite, where comfort and style await. Featuring modern amenities and plush furnishings, each accommodation provides a peaceful sanctuary where you can relax and recharge for the adventures that lie ahead.

Experience the magic of cruising in unparalleled style aboard the "Costa Fortuna." With its blend of sophistication, entertainment, and relaxation, this extraordinary ship promises a vacation like no other. 

Onboard currency: Euro

Cabins/Staterooms:
Inside Cabins:
These cabins are located on the inside of the ship and do not have windows. They are typically the most affordable option and are ideal for travellers who prioritise value and don't mind not having a view of the ocean. Sizes of interior cabins can vary, but they typically range from around 13 to 18 metres square.

Oceanview Cabins:
These cabins feature a window or porthole that provides a view of the ocean. They are slightly more expensive than interior cabins but offer the added benefit of natural light and views of the sea. Oceanview cabins on the Costa Fortuna are usually between 14 and 20 metres square.

Balcony Cabins:
Balcony cabins come with a private balcony where passengers can relax and enjoy the ocean breeze and panoramic views. These cabins tend to be larger than interior and oceanview cabins, ranging from around 20 to 27 metres square, including the balcony space.

All cabins are subject to availability; some cabins may have restricted views.

Cruise Arrival and Departure Times: 
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
3-Star Property (Self-Rated)
Barcelona, Spain: Century Hotel or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin or double (subject to availability).

Please note:
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping
• Cruise Hotel Service Charges 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise
Hotel Service Charges are not included for the cruise staff's services throughout this tour's cruise component. Costa Cruise is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. Hotel Service Charges are compulsory on your cruise and will be charged to your onboard account at approximately 11 EUR per person, per day. If you have any questions regarding the Hotel Service Charges on your cruise, please speak to the guest services staff onboard the ship.

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
West Mediterranean
Wildflowers are still in bloom and you can expect average high temperatures of 18°C in Barcelona and 16°C in Savona. If you're coming to Europe for the culture rather than the beach, April is a great time to visit.

Morocco
April in Casablanca, Morocco, ushers in the heart of spring, offering a delightful blend of mild temperatures, increasing sunshine, and a gradual transition into warmer weather. Expect the average daily temperatures to range from 15°C to 22°C .

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage to and from the cruise ship and your accommodation.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Weather:
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.
  
Fitness Level Required:
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A Relaxed level of fitness will be required. 
Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance. Please note: Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
Please note: It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport. 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.