Grand South Africa

• Return international full-service flights (economy class), surcharges may apply.

• 15 nights of 3 to 5-star accommodation

• 23 meals including daily breakfast

• Qualified safari field rangers and trackers
• English-speaking guides for city tours
• Airline taxes and surcharges

• Transportation by private air-conditioned vehicles
• 4x4 safari vehicles for game drives

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary while on tour.
• Flight Upgrades: Upgrade to Premium Economy or Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today, depart for Johannesburg, South Africa.

Please note: Some customers may depart Day 1 and arrive Day 1. Flight timings will be outlined in your travel packs 4-6 weeks prior.

Meals included: In-Flight

Upon arrival in Johannesburg, be met by a representative and transferred to the hotel. If it is too early for check in, luggage can be stored until the room is ready.

Enjoy the remainder of the day at leisure. 

Overnight: Radisson Hotel OR Tambo Airport or similar, Johannesburg

Meals included: None

This morning, check out and your english speaking tour guide will meet you at the Radisson Hotel OR Tambo Airport at 07:30 for pre-tour formalities. Be ready to depart at 08:00.

Embark on an unforgettable journey to the enchanting Mpumalanga, the Land of the Rising Sun. As you travel along the breathtaking Panorama Route, you'll encounter the stunning Blyde River Canyon. Take in the awe-inspiring views from various vantage points, starting at Bourke’s Luck Potholes and culminating at the iconic Three Rondavels. If time and weather permits, we won’t miss the chance to stop at God’s Window for a panoramic vista.

Arrive at your hotel in the late afternoon, check in and enjoy some time at leisure before dinner.

Overnight: Radisson Safari Hotel Hoedspruit or similar, Hoedspruit

Meals included: Breakfast; Dinner

Prepare for an early morning adventure as you transfer to the renowned Kruger National Park for an open vehicle safari experience. This wildlife sanctuary, covering nearly 2 million hectares, offers one of the best wildlife experiences in Africa, showcasing a rich tapestry of flora and fauna.

Get your cameras ready as you enter the Kruger National Park. Keep a lookout for a pride of lions, majestic herds of elephants or lone roaming elephant bulls, a solitary leopard lying in a shady tree, the rare rhino, and hordes of buffalo, as well as a multitude of other wild animals and birds, like hornbills, eagles, secretary birds, hippo, zebra, giraffe, not forgetting the abundance of buck, like impala & kudus. The qualified guides have years of experience in the park and they love nothing more than sharing their knowledge and ensuring you have the best safari experience possible.

After your safari, return to the hotel in the afternoon to relax before dinner at the lodge.

Overnight: Radisson Safari Hotel Hoedspruit or similar, Hoedspruit

Meals included: Breakfast; Dinner

After breakfast, set off for the Royal Kingdom of Eswatini, a captivating land steeped in rich African traditions and stunning landscapes. Enjoy a vibrant showcase of Swazi culture, followed by a delightful traditional lunch at Matsamo Cultural Village.

Next, visit the Ngwenya Glass Works, where talented artisans craft exquisite sculptures from molten glass. After exploring local craft markets, arrive at your hotel nestled in the picturesque Ezulwini Valley.

Overnight: Foresters Arms or similar, Mhlambanyatsi, Eswatini

Meals included: Breakfast; Lunch; Dinner

This morning, depart for a visit to the Swazi Candle Factory, where each unique candle is crafted by hand using the traditional “millefiore” technique. No two candles are alike, showcasing a mesmerising array of patterns and designs.

Continue your journey via Big Bend into KwaZulu Natal, arriving at your hotel in the afternoon.

Take an exhilarating scenic drive up the Ubombo Mountains, where breathtaking views of Lake Jozini await. As the sun sets, stop for sundowners and enjoy a visit to an authentic Zulu homestead for a glimpse into contemporary Zulu life before returning to the hotel for dinner.

Overnight: Ghost Mountain Inn or similar, Mkuze

Meals included: Breakfast; Dinner

Enjoy a game drive in the Mkuze Game Reserve. Mkuze harbours an astonishing diversity of habitats ranging from the eastern slopes of the Lebombo Mountains to stretches of rolling acacia savannah, swamps, woodlands and riverine forest. Wildlife in this game reserve include black and white rhino, lion, elephant, giraffe, leopard, cheetah, buffalo and a multitude of plains game. The birding is exceptional – 420 species recorded.

Return to your hotel in the late afternoon and savour a delightful dinner to conclude your day.

Overnight: Ghost Mountain Inn or similar, Mkuze

Meals included: Breakfast; Dinner

Following an early breakfast, depart along the stunning Elephant Coast of KwaZulu Natal toward St Lucia, located at the southern tip of the iSimangaliso Wetland Park, a UNESCO World Heritage Site. Embark on an estuarine boat trip, offering a unique chance to spot crocodiles, hippos and a plethora of bird species, including the elusive African Fish Eagle.

Continue your journey to Umhlanga, where you’ll check into your hotel in the afternoon.

Overnight: Radisson Blu Hotel Durban Umhlanga or similar, Durban Umhlanga

Meals included: Breakfast

Enjoy a morning city tour of Durban, a melting pot of cultural and historical contrasts. Drive along the iconic Golden Mile, passing art-deco buildings and uShaka Marine World, before heading to Victoria Embankment and exploring the city’s historical landmarks like the Natal Museum and City Hall.

Afterward, be transferred to King Shaka International Airport to check in for your domestic flight to Port Elizabeth. Upon arrival, a representative will be waiting to transfer you to your hotel, leaving you the rest of the day to enjoy at leisure.

Port Elizabeth, now officially known as Gqeberha, is a bustling city in South Africa’s Eastern Cape, famous for its warm climate, stunning beaches and welcoming locals. Located along Algoa Bay, Port Elizabeth is known for its rich cultural history, beautiful coastal landscapes and vibrant marine life.

Overnight: Radisson Blu Port Elizabeth or similar, Port Elizabeth

Meals included: Breakfast

Today, depart Port Elizabeth and travel along the picturesque coastline to the breathtaking Tsitsikamma part of the Garden Route National Park. Stroll along the suspension bridge that spans the Storms River mouth gorge, offering spectacular views and fantastic photo opportunities.

After your exploration, head to Plettenberg Bay for dinner and overnight accommodation, where you can unwind and reflect on the day’s adventures.

Overnight: Plett Quarters Hotel or similar, Plettenberg Bay

Meals included: Breakfast; Dinner

After breakfast, experience the magic of nature at Birds of Eden, the world’s largest free-flight bird aviary, where you can observe a diverse collection of African birds in a serene setting.

Next, visit Monkeyland - the world’s first free roaming multi-specie primate sanctuary.

In the afternoon, enjoy a visit to the Knysna Waterfront for some time to explore before an early dinner at a waterside restaurant.

Overnight: Plett Quarters Hotel or similar, Plettenberg Bay

Meals included: Breakfast; Dinner

After breakfast, check-out of the hotel and travel to Oudtshoorn, the feather capital of the world. Here, visit a working ostrich farm for an insightful guided tour before checking into your accommodation in the late afternoon.

Overnight: Surval Boutique Olive Estate or similar, Oudtshoorn

Meals included: Breakfast

Following breakfast and check-out, set out for a morning tour of the awe-inspiring Cango Caves, a natural wonder that attracts visitors from around the world.

Afterward, travel along Route 62 to Barrydale for lunch (on your own account).

Arrive in Cape Town around 5pm, concluding a day filled with remarkable experiences.

Overnight: Pullman Hotel or similar, Cape Town

Meals included: Breakfast

This morning, be collected for a full-day Cape Point and Peninsula tour. Travel along the stunning Atlantic Seaboard, passing through Sea Point, Clifton and Camps Bay, with a stop at a scenic lookout point in Llandudno.

Continue to Hout Bay, a charming fishing harbor, where you may opt for a boat trip to Seal Island (additional cost - to be booked on tour).

Next, journey along Chapman’s Peak Drive to Cape Point and the Good Hope Nature Reserve. After lunch at a nearby restaurant (not included), visit historic Simon’s Town, known for its Victorian architecture and large penguin colony at Boulders Beach before retuning to the hotel in the late afternoon.

Overnight: Pullman Hotel or similar, Cape Town

Meals included: Breakfast

Start your day with breakfast before embarking on a delightful full-day Cape Winelands tour. This scenic drive takes you through stunning mountain ranges, vineyards and Cape Dutch homesteads, heading to Stellenbosch, the heart of South Africa's wine industry. Here, enjoy your first wine tasting among the picturesque estates.

Travel over the Helshoogte Pass to Franschhoek, the Gourmet Capital of South Africa, where you can savour another wine tasting and indulge in a culinary experience at one of the area’s acclaimed restaurants (lunch not included).

The day ends with a visit to a wine estate in the Paarl region to round off a delightful day before returning to Cape Town.

Overnight: Pullman Hotel or similar, Cape Town

Meals included: Breakfast

Enjoy breakfast at the hotel before a morning city tour that highlights Cape Town's rich history and vibrant culture. Weather permitting, you could begin with a trip up Table Mountain (cable car fee not included).

Explore the Company Gardens, the South African Museum, the Castle of Good Hope, and the bustling Greenmarket Square (entrance fees may apply).

Discover the colorful Bo-Kaap neighborhood, home to the Cape Muslim community, and learn about their contributions to the city’s tapestry.

Return to the hotel mid-afternoon (approximately 13:00) and enjoy the remainder of the day at leisure.

Overnight: Pullman Hotel or similar, Cape Town

Meals included: Breakfast

Today, after breakfast, be transferred to Cape Town Airport in time for your return flight back to Australia (or New Zealand).

Please note: Customers may transit via Johannesburg, please remain within the airport in preparation for your ongoing flight.

Meals included: Breakfast; In-Flight

Please note that customers may arrive +1 day

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 5th December 2026.

Departure Dates     
2025
May: 17
June: 07, 21
July: *05, *19
Aug: 09, 23
Sep: ^06, ^20
Oct: ^04, ^18
Nov: ^08, ^22
Dec: **06

2026 
Jan: ^10
Feb: 07, 21
March: 07, ^21
April: ^04, 18
May: 09, 23
June: 06, *20
July: *04, *18
Aug: 08, 22
Sep: *19
Oct: *10, 24
Nov: 07, *21
Dec: ^05

Please note: see checkout for live dates and availability.

Surcharges
Please note: 
• dates/months with a * incur a high season surcharge of $350 per person.
• dates/months with a ^ incur a high season surcharge of $550 per person.
• dates/months with a ** incur a high season surcharge of $700 per person.

Minimum group size 8, maximum group size 24 per vehicle.

This travel offer is priced per person based on a twin share.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies:
2025: $1,250
2026: $1,400 
Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 10 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities     
Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland

Departure City Surcharges
Brisbane or Adelaide: $100 per person
Auckland: $300 per person

International Flight(s)
Full-Service Airline(s) Used 
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Domestic Flight(s) Used
• Cabin Class: Economy Class
• Route: La Mercy - Port Elizabeth

Domestic Flight Information
Baggage allowance per person
1 x 20kg of checked baggage

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Singapore Airlines: $200 per person 
• Qantas: $300 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early Options
Johannesburg, South Africa - $300 per person
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges:
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Stay Behind Options
Cape Town - $300 per person
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges:
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Stopover Packages 
* Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
• 23rd December 2024 - 3rd January 2025
• 2nd October 2025 - 8th October 2025
• 22nd December 2025 - 2nd January 2026
• 1st October 2026 - 9th October 2026
• 18 December 2026 - 3rd January 2027
 
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Accommodation Used:
3 to 5-star Properties (Self-Rated)

• Johannesburg: Radisson Hotel OR Tambo Airport
• Hoedspruit: Radisson Safari Hotel Hoedspruit
• Eswatini: Foresters Arms
• Mkuze: Ghost Mountain Inn
• Durban Umhlanga: Radisson Blu Hotel Durban Umhlanga
• Port Elizabeth (Gqeberha): Radisson Blu Port Elizabeth
• Plettenberg Bay: Plett Quarters Hotel 
• Oudtshoorn: Surval Boutique Olive Estate
• Cape Town: Pullman Hotel

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin or double (subject to availability).

Please note:
• Some tours require minimum numbers to operate.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax
• Table Mountain cable car fee

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 96 ZAR (approximately 8 AUD) per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Johannesburg Area
Johannesburg is situated on the highveld plateau and has a subtropical highland climate. The city enjoys a sunny climate, with the summer months (October to April) characterised by hot days followed by afternoon thundershowers and cool evenings, and the winter months (May to September) by dry, sunny days followed by cold nights. Temperatures in Johannesburg are usually fairly mild due to the city's high elevation, with an average maximum daytime temperature in January of 25.6°C, dropping to an average maximum of around 16°C in June. The UV index for Johannesburg in summers is extreme, often reaching 14-16 due to the high elevation and proximity to the equator.

Eswatini
Temperatures are relatively cool, typically 13°C in the morning and 27°C in the afternoon. June, July & August – Morning game drives in open vehicles will be cold, so it's advisable to pack warm winter clothing. The average morning temperature is 10°C.

Cape Town 
Cape Town has a Mediterranean-style climate: wet and cool winters, and dry and warm summers. The annual average temperature in Cape Town is a delightful 17°C.

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
A Moderate level of fitness will be required. 
Expect a moderate pace of touring with a focus on guided tours that may include full days with extended activity, guided city tours or nature walks. You will require a general level of fitness for unassisted navigation of stairs and inclines, longer distances with possible periods of standing when visiting sites, walking on sloping, uneven ground or elevations. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance. Please note: Many areas may be inaccessible to wheelchairs or mobility scooters, where the unassisted use of personal walking sticks and other aids may be required. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
Please note: It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Yellow Fever:
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival.
You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

South Africa: 
A tourist visa is not required for Australians travelling to South Africa that are staying within a 90 day period.

Eswatini:
Australian and New Zealand passport holders can enter Eswatini for up to 30 days as a tourist without a visa.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.