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Meander through the Mekong Delta waterways by sampan near Cai Be (depending on direction).
Discover the beach vibes of Mui Ne while staying at the Aroma Beach Resort, or similar.
Embark on an unforgettable overnight cruise through Mekong Delta waterways.
Unwind on the sun-drenched beaches of Mui Ne, with three days at leisure in this tropical paradise.
Taste world-famous Pho Ho (vegetable), Pho Bo (beef) or Pho Ga (chicken) in Hanoi, Vietnam
Visit the Saigon Central Post Office in Ho Chi Minh City during your leisure time.
Vietnamese culture and chic French architecture are at the forefront of this lively, modern capital
Learn about the history of the Vietnam War at the Cu Chi Tunnels (optional tour, charges apply).
Relive the history of Vietnam with a visit to Independence Palace during your leisure time.
Step back in time to witness age-old traditions in the Mekong Delta.
Fresh herbs, spices & vegetables are a staple in Vietnam.
The Mekong Delta is renowned for its busy wholesale markets.
A Mekong Delta fisherman casts his net wide from his small sampan boat on the Mekong River.
Step ashore to absorb a slice of daily village life.
Glide by the lush landscapes of the Mekong Delta, where time seemingly stands still.
Watch the sun set from a tropical Mui Ne beach.
Discover this region’s dramatic red and white sand dunes (optional tour - charges apply).
Admire Mui Ne's Red Canyon & Fairy Stream (optional tour - charges apply).
After some well-deserved R&R in Mui Ne, return to Ho Chi Minh City, ahead of your flight home.
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9 Days

Discover Southern Vietnam

Operated by TripADeal
Ho Chi Minh City, Mekong Delta, Mui Ne
Feel the buzz of Ho Chi Minh, explore traditional life along the Mekong Delta, visit Mui Ne beaches & more
Dates: 17 Mar - 12 Jun 2025
Earn & Use Qantas Points
Return international flights
Overnight Mekong Delta river cruise
6 nights of 4-star hotel accommodation
Enjoy 9 meals including daily breakfast
Overview
Map

Overview

Discover the essence of Southern Vietnam through its landmarks, culture, traditions and landscapes. Journey from modern day Ho Chi Minh City to the waterways and traditional life of the Mekong Delta. Then, soak in the tropical vibes on the golden beaches of Mui Ne.

Begin your journey in Ho Chi Minh City, where Vietnamese culture and French architecture are at the forefront of this lively, modern capital. Spend your leisure time discovering the city’s landmarks from Saigon Notre Dame Cathedral, Independence Palace to the Ben Thanh Market and the opportunity to visit the historic Cu Chi Tunnels.

Next, embark on an overnight cruise through the Mekong Delta’s maze of serene waterways and stilted villages. Awaken to the peaceful sounds of the river, then step ashore to absorb a slice of daily village life. Depending on your cruise direction, dive into a kaleidoscope of colour, handicrafts and seasonal produce at Cai Rang’s wholesale markets, or board a traditional sampan to weave your way through the tranquil canals near Cai Be before returning to Ho Chi Minh City.

Continue your adventure with three days at leisure in the tropical coastal paradise of Mui Ne. It’s your choice to unwind on sun-drenched beaches, watch the daily catch arrive on this rustic fishing village shores or perhaps indulge in an optional adventure to discover this region’s dramatic red and white sand dunes. Why not try the thrill of sandboarding down the sweeping slopes before soaking in the vivid sunset hues that paint the landscape gold? After some well-deserved R&R, return to Ho Chi Minh City, ahead of your flight home.

Join this unforgettable journey to southern Vietnam, including return international flights, an overnight Mekong Delta river cruise, 6 nights of 4-star hotel accommodation, 9 meals including daily breakfast and more.

Add to your adventure with Arrive Early or Stay Behind options in Ho Chi Minh City.

Tour Inclusions

HIGHLIGHTS
  • Enjoy the French colonial architecture and tree-lined streets of Ho Chi Minh City
  • Stroll through Ho Chi Minh's vibrant markets for a taste of Vietnam’s rich street food scene
  • Embark on an unforgettable overnight cruise through Mekong Delta waterways
  • Take a guided village stroll along lush orchards and rice fields on the Mekong Delta
  • Explore the vibrant local produce at Cai Rang, a lively floating market, or if starting in Can Tho, hop on a sampan to navigate the canals near Cai Be
  • Unwind in Mui Ne's tropical beauty, with its inviting beaches and charming fishing village
  • Capture a spectacular Mui Ne sunset over its stunning red and white dunes
FLIGHTS
  • Return international flights (economy class) from Sydney or Melbourne
CRUISE
  • An overnight Mekong Delta cruise aboard a Mekong Eyes Boutique River Cruise
ACCOMMODATION
  • 6 nights 4-star hotel accommodation
  • 1 night aboard Mekong Eyes Boutique River Cruise
DINING
  • Enjoy 9 meals including daily breakfast
ESSENTIALS
  • Local English-speaking guides (Days 1 - 5)
TRANSPORT
  • Transportation by private air-conditioned vehicles
TRANSFERS
  • Return airport transfers
UPGRADES AVAILABLE
  • Arrive Early: Arrive up to 60 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
  • Stay Behind: Return up to 60 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
  • Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
  • Flight Upgrades: Upgrade to Business Class. (See checkout for details)
  • Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Day 1 Sydney (or Melbourne) - Ho Chi Minh City, Vietnam

Depart from Sydney (or Melbourne) for Ho Chi Minh City, Vietnam. Upon arrival in Ho Chi Minh City, you will be met by a tour representative and transferred to the hotel.

Ho Chi Minh City, still affectionately called Saigon by locals, is a dynamic hub where old and new Vietnam meet. Known for its tree-lined boulevards, French colonial landmarks like the Saigon Notre-Dame Cathedral and Bến Thành Market, the city is alive with energy and history.

Overnight: Royal Hotel Saigon or similar

Meals included: In-Flight

Day 2 Ho Chi Minh City, Day at Leisure

Today you’ll have the day at leisure to explore Ho Chi Minh City’s rich culture and experience its delicious street food, or alternatively, you can choose to participate in an optional tour to the Cu Chi Tunnels in the morning and/or a steet food tour in the evening.

Optional Activity: Cu Chi Tunnels
Duration: Approximately 09:00 to 13:00
This morning, you'll be picked up from the hotel and head to the Cu Chi Tunnels, about an hour's drive away, for a half-day tour. Built by Vietnamese fighters during the long struggle for independence, the Cu Chi Tunnels form an underground city complete with living quarters, kitchens, hospitals, weapons factories, storage areas, and a command centre. The network allowed the Vietcong to move undetected through the countryside, and at one point, housed around 10,000 people.

After exploring the tunnels and nearby remains, including American tanks and bomb craters, you’ll return to Ho Chi Minh City. Includes: private transfers, guide and entrance fees. Refer to Important Information for pricing details.

Optional Activity: Saigon Street Food Tour
In the late afternoon, a guide will pick you up from your hotel at 17:00 to embark on a vibrant foodie walking tour. Begin at Le Van Tam Park, located at the intersection of Dien Bien Phu and Hai Ba Trung Street, where you can observe the local evening exercise routines. Next, savor the flavors of a classic green papaya salad before visiting the historic Tan Dinh Church, famously known as the Pink Church, built in 1877.

The tour continues at Tan Dinh Market, where you’ll sample traditional Broken Rice "Com Tam," Flan Cake, and Hu Tieu. Conclude the evening with a cup of coffee at a local café, soaking in the atmosphere of this bustling city.

Includes: Private transfers, guide and local street food. Refer to Important Information for pricing details.

Note: Food selections may vary based on restaurant availability, customer preferences, and weather conditions.

Overnight: Royal Hotel Saigon or similar

Meals included: Breakfast

Day 3 Ho Chi Minh City - Overnight Mekong Delta Cruise

Today, depart from Ho Chi Minh City to either Cai Be or Can Tho, where you’ll board the Mekong Eyes cruise.

The cruise direction varies depending on your departure date, with routes running between Cai Be and Can Tho.

Once on board, settle in and enjoy lunch as you set off along the river, taking in the remarkable landscapes and daily life of the Mekong Delta. In the afternoon, step ashore for a guided walk through a village, exploring lush fruit orchards or rice paddies.

The day concludes with a delicious dinner onboard before retreating to your comfortable cabin for the night.

Overnight: Mekong Eyes Cruise or similar

Meals included: Breakfast; Lunch; Dinner

Day 4 Mekong Delta Cruise - Ho Chi Minh City

Awaken to the peaceful sounds of river life and prepare for a memorable morning on the Mekong Delta.

Depending on your route, you will either:

  • Cruise to the bustling Cai Rang floating market, one of the region’s busiest, where you can marvel at the variety of local produce and handicrafts, with time to chat and bargain with merchants.
  • Or, if you started in Can Tho, board a small sampan to explore the canals near Cai Be or enjoy a local guided walk.


Following this morning’s exploration, disembark and journey back to Ho Chi Minh City to spend a relaxing evening back in the city.

Please Note: The Mekong Delta floating markets are wholesale trading hubs rather than tourist markets, and the number of boats may vary based on harvest seasons and market demand.

Overnight: Royal Hotel Saigon or similar

Meals included: Breakfast

Day 5 Ho Chi Minh City - Mui Ne

This morning, after breakfast, check out of the hotel and you will be transferred to Mui Ne, a journey of approximately 2.5 hours. Upon arrival, check in to your hotel and prepare to spend the next three nights immersed in the beauty of this coastal gem.

Mui Ne offers an ideal mix of relaxation and adventure, where you can unwind on its pristine beaches, explore the stunning red and white sand dunes, and witness breathtaking sunsets. The vibrant local fishing village enhances the experience, providing fresh seafood and a fascinating glimpse into traditional Vietnamese life.

Please note: The service of your guide ends today and the time in Mui Ne is unguided.

Overnight: Aroma Beach Resort or similar

Meals included: Breakfast

Day 6 Mui Ne, Day at Leisure

You’ll have the day at leisure to relax and take in the beauty of Mui Ne. Alternatively, you can choose to opt for an optional activity.

Optional Activity: Mui Ne Sunset Sand Dune Tour by Jeep
Duration: 13:30 - 18:00
Locations: Fishing Village, Fairy Stream, White Sand Dunes, Red Sand Dunes

Embark on an unforgettable sunset adventure with this guided Jeep tour of Mui Ne’s iconic sand dunes and scenic highlights. Begin at the Mui Ne fishing village, where the morning catch and fishing boats line the shore. Continue to Fairy Stream, a unique creek running through the red dunes, followed by the breathtaking White Sand Dunes. Here, take a leisurely walk or choose an optional ATV or land cruiser (extra cost) to reach the dune’s highest peaks, where a desert-like panorama of Bau Trang oasis unfolds.

Conclude the journey at the Red Sand Dunes, ideal for stunning photography as the warm red sands contrast beautifully with the surrounding landscape. Includes: Jeep vehicle and driver (with photo assistance), hotel pick-up/drop-off in Mui Ne, entrance fees. Excludes: ATV/land car rental for hills, beverages, and meal. Refer to Important Information for pricing details.

Note: The Jeep will park at the White Sand Dunes entrance; walking or ATV rental (self-paid) is available for dune access.

Overnight: Aroma Beach Resort or similar

Meals included: Breakfast

Day 7 Mui Ne, Day at Leisure

Enjoy another day to soak in the tropical beauty of Mui Ne.

Overnight: Aroma Beach Resort or similar

Meals included: Breakfast

Day 8 Mui Ne - Ho Chi Minh City - Sydney (or Melbourne)

Today at the appropriate time, depart Mui Ne and be transferred to the airport in Ho Chi Minh City for your return flight to Sydney (or Melbourne).

Meals included: Breakfast; In-Flight

Day 9 Arrive in Sydney (or Melbourne)

Upon arrival in Australia, please make your own onward travel arrangements.

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

Offer essentials

This travel offer is valid for travel on selected dates until the 12th June 2025.

Departure Dates
2025
Ex Melbourne:
March: 17, 24

Ex Sydney:
May: 18, 25
June: 12

Please note: see checkout for live dates and availability.

Minimum group size 10, maximum group size 16 per vehicle.

This travel offer is priced per person based on a twin share.

Single Traveller Supplement
For solo travellers, a mandatory single supplement of $600 applies.
Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Flights

Departure Cities
Melbourne or Sydney (depending on departure date).

International Flight(s)
Airline(s) Used: Jetstar, Vietnam Airlines, Malaysia Airlines, Singapore Airlines, Cathay Pacific and partner Airlines
• Cabin Class: Economy Class
Please note: Passengers booked to travel on Jetstar will have 20kg checked baggage allowance, 7kg carry-on baggage allowance, $25 meal voucher, standard seat selection and in-flight entertainment.
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Vietnam Airlines: $160 per person

Please note:
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.

Arrive Early and Stay Behind Options
Arrive Early
Ho Chi Minh City, Vietnam - From $300 per person, subject to availability.

Stay Behind
Ho Chi Minh City, Vietnam - From $300 per person, subject to availability.

Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
• 23rd September 2024 - 20th October 2024
• 6th December 2024 - 20th December 2024
• 21st December 2024 - 5th January 2025
• 6th January 2025 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.

Cruise

Mekong Eyes Classic Ship:
The Mekong Eyes Classic combines regional boat-building traditions with modern comforts to become the perfect holiday vessel to cruise the Mekong Delta in style. At 39 m long and 8.5 m wide, the Mekong Eyes river cruiser was built out of an old, traditional rice barge with the finest quality wood, and artfully decorated by skilled craftsmen of the Mekong Delta.

Cabins/Staterooms:
There are 14 lavishly furnished twin and double rooms, each with a private bathroom with shower and hot water, wardrobe and air-conditioning. All rooms offer a fantastic panoramic view over the Mekong River.

  • Private bathrooms
  • Panoramic window with river view
  • Spa-branded amenities
  • Daily free mineral water, unlimited tea and coffee available


All cabins are subject to availability; some cabins may have restricted views.

Accommodation

Accommodation Used:
4-star Properties (Self-Rated)
Ho Chi Minh, Vietnam: Royal Hotel Saigon or similar
Mui Ne, Vietnam: Aroma Beach Resort or similar

Speciality:
Mekong Eyes Classic Ship or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights
Not available.
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour.

Maximum Room Capacity
2 people.

Triple Share
Not available.

Bedding Configuration
Twin or double (subject to availability).

Optional tours/activities

Day 2: Cu Chi Tunnels - $84 per person
Day 2: Saigon Street Food Tour - $62 per person
Day 6: Mui Ne Sunset Sand Dune Tour by Jeep - $62 per person
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions
• The optional tours listed above must be purchased at checkout or over the phone before submitting your passenger information form (subject to availability).
• Some tours and shore excursions require minimum numbers to operate.

Exclusions

• Visa fees and requirements
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping
• Optional activities/tours
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Gratuities / tipping

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10 AUD per person per day. This covers the guide/leader and the driver and will be collected on tour.

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Other important information

TOUR GUIDE VS. TOUR LEADER
Tour Guide:
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.

Tour Leader:
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.

CLIMATE & AVERAGE TEMPERATURES
Southern Vietnam has a tropical climate with warm temperatures year-round and two main seasons: the dry and rainy seasons.
Dry Season (December to April): This is the ideal time to visit, with sunny days, low humidity, and temperatures ranging from 25°C to 35°C. March and April can be especially warm, with the highest temperatures of the year.
Rainy Season (May to November): Expect daily showers, particularly in the afternoons. While the rain can be heavy, it often clears quickly, and you’ll still have plenty of sunshine. Temperatures stay around 25°C to 32°C, with humidity levels on the higher side.

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
A relaxed to moderate level of fitness will be required.
Relaxed is described as a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and must have the ability to board all modes of transport without assistance. Please note: Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.

Moderate is described as a moderate pace of touring with a focus on guided tours that may include full days with extended activities, guided city tours or nature walks. You will require a general level of fitness for unassisted navigation of stairs and inclines, longer distances with possible periods of standing when visiting sites, walking on sloping, uneven ground or elevations. Many areas may be inaccessible to wheelchairs or mobility scooters, where the unassisted use of personal walking sticks and other aids may be required.

Please note: It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Visas

Australian passport holders are eligible to apply online for a single entry electronic visa (e-visa), valid for up to a maximum of 30 days. Lodge your application online (for a non-refundable fee) with the Vietnamese National Web Portal of Immigration. You will be given a unique code to track your visa application status. Once your visa is granted, you must print it out and present it at check-in. Keep this e-visa printout with you at all times during your travel to Vietnam.

Some private online visa services and travel agents have scammed travellers or have been involved in the public disclosure of the personal information of applicants for visas and visa issued on arrival approval letters. To avoid such scams, only use official Government of Vietnam services to arrange your visa.

Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate of Vietnam for up-to-date information.

Important:
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Travel insurance

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Schedule of fees

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.