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G'Day  
Relax in the infinity pool overlooking lush rice paddies.
Astera Resort Canggu is the ultimate place for relaxation.
Your bed is upstairs in your Loft Suite Room.
Outlook from your Loft Suite Room.
The beautiful Tanah Lot Temple, Canggu, Bali Indonesia.
Smart Royal One Bedroom Villa with private pool and Jacuzzi.
Entrance to Astera Villa Canggu, Bali Indonesia.
Your view from a Smart Royal One Bedroom Villa with private pool and Jacuzzi.
View from the private pool of a Smart Royal One Bedroom Villa with Private Pool and Jacuzzi.
Yoga on the beach at sunset near Tanah Lot Temple, Canggu, Bali Indonesia.
Loft Suite Room bathroom.
Lush rice paddies surround Astera Villa Canggu, Bali Indonesia.
Loft Suite Room.
Enjoy the laid-back atmosphere of a beach bar, Canggu, Bali Indonesia.
Dive into the stunning infinity pool, Astera Villa Canggu, Bali Indonesia.
One Bedroom Loft Villa with private pool and Jacuzzi.
Your bedroom is upstairs in the Smart Loft Villa.
Looking into the Smart One Bedroom Villa.
View from the private pool of a Smart One Bedroom Villa, Astera Villa Canggu, Bali Indonesia.
Sunset on the beaches of Canggu, Bali Indonesia.
Lobby and reception at Astera Villa Canggu, Bali Indonesia.
Penjar pole offering at a Balinese Hindu temple, Canggu, Bali Indonesia.
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Exclusive Hotel Package
5, 7 or 10 Nights

Chic Canggu Escape

Operated by TripADeal
Astera Resort Canggu, Bali
Experience ultimate tropical relaxation, surrounded by lush rice fields in the vibrant beach area of Canggu
Includes Daily Meals, 60-Minute Balinese Massage & More
Earn & Use Qantas Points
Daily breakfast & set lunch or dinner for 2 people
Unwind with a daily cocktail for 2 people
Savour daily afternoon tea
Welcome bottle of local wine
Airport pick-up service
60-minute Balinese massage for 2 people
1 beer bucket
Free access to TT Beach Club & Jungle Club Ubud for 2 people
Dining voucher at Wonderspace Restaurants worth IDR 500K
Overview

Overview

Buy Now, Choose Dates Later*

Escape to the tranquil beauty of Canggu, Bali and create cherished memories with your loved one at the luxurious Astera Resort. Nestled amidst the serene charm of Bali’s vibrant southwest coast, Canggu offers a perfect blend of lush rice fields, stunning beaches and a laid-back bohemian vibe. Whether you’re seeking a romantic getaway, a wellness retreat or simply a break from the ordinary, this resort promises an idyllic escape to the ‘Island of the Gods.’

The Resort
Experience the tropical romance and modern sophistication at Astera Resort Canggu, an enchanting escape in Bali's trendy Canggu district. Perfect for honeymooners and couples, the resort offers the Loft Suite, a spacious living area with a sofa and a large bathroom with a walk-in shower, offering a seamless blend of elegance and practicality. Upstairs, relax in the inviting loft, which includes a stylishly appointed bedroom.

Designed to provide the ultimate romantic retreat, Astera Canggu also offers special touches like romantic flower decorations, surprise birthday or anniversary celebrations and luxurious amenities to make every moment unforgettable. Please just let the friendly staff know about your special occasion on arrival. (Please note some of the mentioned services may incur an additional charge)

Surrounded by lush rice fields and just a 10-minute drive from the vibrant Pantai Batu Bolong Beach, the resort is ideally located for exploring Canggu’s buzzing beach clubs, cafés, and restaurants. Public facilities include an inviting outdoor pool, a rejuvenating spa, and an on-site restaurant serving a fusion of Balinese and international flavours. For added convenience, in-room dining and personalised concierge services ensure your stay is as seamless as it is memorable.

Your TripADeal Inclusions 
Settle into your stay with a warm welcome at Astera Canggu where you’ll enjoy a private airport pick-up. Start your mornings with an à la carte breakfast for two and savour either a three-course à la carte lunch or dinner daily featuring an indulgent starter, main and dessert. In the afternoons treat yourself to a serene tea experience at the restaurant from 15:30 to 16:30.

Pamper your senses with a 60-minute massage for two included once during your stay. Make the most of one-time passes to two iconic venues: the Tropical Temptation Beach Club where you’ll enjoy a signature cocktail for two and the Jungle Club Ubud offering the same tempting inclusions. For a touch of indulgence, your package also features a voucher worth IDR 500,000 for Wonderspace outlets perfect for memorable dining experiences. 

Upgrades Available
Upgrade your stay to a Smart One-Bedroom Pool Villa, Smart Loft One-Bedroom Pool Villa & Jacuzzi or Smart Royal One-Bedroom Pool Villa & Jacuzzi. Each option offers a private pool, a jacuzzi and an array of premium features, providing the ultimate retreat for relaxation and indulgence.

Love the deal but unsure when you want to travel? No problem! You can buy now and choose dates later!

<pink>Please note: This package does not include flights.</pink>

Room Options

5 Nights
7 Nights
10 Nights

Loft Suite Room

5 Nights from $999
5 Nights
7 Nights
10 Nights

Smart One Bedroom Pool Villa

5 Nights from $1649
5 Nights
7 Nights
10 Nights

Smart Loft One Bedroom Pool Villa & Jacuzzi

5 Nights from $1649
5 Nights
7 Nights
10 Nights

Smart Royal One Bedroom Pool Villa & Jacuzzi

5 Nights from $1849
5 Nights
7 Nights
10 Nights

Loft Suite Room

7 Nights from $1399
5 Nights
7 Nights
10 Nights

Smart One Bedroom Pool Villa

7 Nights from $2299
5 Nights
7 Nights
10 Nights

Smart Loft One Bedroom Pool Villa & Jacuzzi

7 Nights from $2299
5 Nights
7 Nights
10 Nights

Smart Royal One Bedroom Pool Villa & Jacuzzi

7 Nights from $2579
5 Nights
7 Nights
10 Nights

Loft Suite Room

10 Nights from $1999
5 Nights
7 Nights
10 Nights

Smart One Bedroom Pool Villa

10 Nights from $3269
5 Nights
7 Nights
10 Nights

Smart Loft One Bedroom Pool Villa & Jacuzzi

10 Nights from $3269
5 Nights
7 Nights
10 Nights

Smart Royal One Bedroom Pool Villa & Jacuzzi

10 Nights from $3599

Location

About the Property

HOTEL: Astera Canggu

Astera Canggu offers the tropical and romantic vibes for a honeymoon experience in Canggu. Features Smart One Bedroom One Bedroom Villa with Private Pool and Jacuzzi and Smart One Bedroom Ricefield View Villa with Private Pool and Jacuzzi along with Public Facilities such as: Public Pool, Spa and Restaurant to make you have a good spending intimate time with your beloved one.

Memorable honeymoon or celebration services are available such as romantic flower decoration on the bed, a Private Pool, a Jacuzzi, a surprise for your birthday and even celebrate your anniversary. Surrounded by lush rice fields and located in one of the hype areas in Bali, that is Canggu. Astera Canggu is about a 10-minute drive to Pantai Batu Bolong Beach Canggu and nearby many Cafes, Restaurants and Beach Clubs that make your holiday in Bali the perfect one.

AMENITIES & DINING:

Amenities
Discover relaxation and recreation with an outdoor pool, perfect for a refreshing swim or a peaceful retreat. Complimentary high-speed Wi-Fi is available throughout the guesthouse, keeping you connected effortlessly. Attentive concierge services are also on hand to elevate your stay, offering personalized assistance and local insights to help you make the most of your experience.

Dining
Savour a delicious meal at the on-site restaurant, or enjoy the convenience of in-room dining with room service available during limited hours. Each morning, start your day with a made-to-order breakfast, crafted to your preferences (available for an additional fee), ensuring a flavorful and satisfying start.

LOCATION: Canggu Bali

Nestled in the trendy district of Canggu, Astera Canggu places guests right in the heart of Bali’s vibrant surf and lifestyle scene. Known for its picturesque beaches, chic cafes, and eclectic boutiques, Canggu offers an ideal balance of relaxation and excitement. Just a short drive from popular spots like Batu Bolong Beach, Echo Beach, and the famous Tanah Lot Temple, the location provides easy access to breathtaking sunsets, world-class surfing, and stunning coastal scenery. Canggu’s lively yet laid-back atmosphere makes it a favourite among travellers looking to experience Bali's unique culture, natural beauty, and dynamic nightlife.

ROOM TYPE: Loft Suite Room

Stay in the comfort of a Suite Room at Astera Resort Canggu. Offering a generously sized living area with a cozy sofa and a television equipped with Netflix, the coffee and tea-making facilities add a touch of convenience, while a private terrace invites you to relax and unwind. Head upstairs to the comfortable loft area where your well-appointed stylish bedroom and spacious bathroom, complete with a walk-in shower, await.

Room Size: 50 m²
Room Option Valid For: 2 adults and 1 child (0-11 years old)
Max Occupancy: 2 adults + 1 child (0-11 years old) or 3 adults
• 1 Child (0-11 years old) is included in this package sharing a bed with parents.
• Extra Adults (12 years & above) can stay for $72 per room per night including extra bed and breakfast.
Please note that only 1 extra bed is allowed in each room.
Bedding configuration: 1x King bed

In-Room Facilities:

  • Balcony
  • Air conditioner
  • Living & dining room
  • Minibar
  • UHD TV with Netflix
  • Free Wifi, Amazon Alexa, YouTube & Spotify access
  • Well-appointed bathroom with soaker tub & rain shower
  • Guest supplies
  • Bathrobes & slippers
  • Tea & coffee making facilities
  • Glass bottled water
  • International plug
  • Safety deposit box
ROOM TYPE: Smart One Bedroom Pool Villa

The Smart One Bedroom Pool Villa is ideal for honeymooners, this intimate villa features a king-size bed, a private pool, and a jacuzzi, creating a perfect space to relax and unwind. Blending modern elegance with Balinese charm, the villa offers a serene retreat with a cozy lounging area and a luxurious en-suite bathroom. Enjoy refreshing swims, starlit jacuzzi soaks, and peaceful moments together in a private, romantic setting.

Room Size: 120 m²
Room Option Valid For: 2 adults and 1 child (0-11 years old)
Max occupancy: 2 adults + 1 child (0-11 years old) or 3 adults
• 1 child (0-11 years old) is included in this package sharing a bed with parents.
• Extra adults (12 years & above) can stay for $72 per room per night including extra bed and breakfast.
Please note that only 1 extra bed is allowed in each room.
Bedding configuration: 1x King bed

In-Room Facilities:

  • Private pool
  • Jacuzzi
  • Sunbed & hammock
  • Air conditioner
  • Living & dining room
  • Daybed
  • Sofa bed
  • Minibar
  • UHD TV with Netflix
  • Free Wifi, Amazon Alexa, YouTube & Spotify access
  • Well-appointed ensuite with Salvatore Ferragamo guest supplies
  • Bathroom with soaker tub & rain shower
  • Bathrobes & slippers
  • Tea & coffee making facilities
  • Glass bottled water
  • International plug
  • Safety deposit box
ROOM TYPE: Smart Loft One Bedroom Pool Villa & Jacuzzi

Explore Canggu and stay in modern luxury at Astera Canggu in the Smart Loft One Bedroom Villa with a private pool and jacuzzi. This well-designed space seamlessly combines contemporary elegance with innovative features, with the bonus of a private pool and a luxurious jacuzzi for your exclusive relaxation. The open and airy room layout, equipped with cutting-edge technology, allows you to effortlessly control your environment from lighting to temperature. The bedroom is adorned with modern furnishings and provides a cozy retreat with ample natural light. Step out onto the private terrace, a tranquil haven for sunbathing or a refreshing dip in the pool, indulging in the perfect blend of relaxation and sophistication for an unforgettable stay.

Room Size: 100 m²
Room Option Valid For: 2 adults and 1 child (0-11 years old)
Max Occupancy: 2 adults + 1 child (0-11 years old) or 3 adults
•1 Child (0-11 years old) is included in this package sharing a bed with parents.
•Extra Adults (12 years & above) can stay for $72 per room per night including extra bed and breakfast.
Please note that only 1 extra bed is allowed in each room.
Bedding configuration: 1x King bed

In-Room Facilities:

  • Private pool
  • Jacuzzi
  • Sunbed & hammock
  • Air conditioner
  • Living & dining room
  • Daybed
  • Sofa bed
  • Minibar
  • UHD TV with Netflix
  • Free Wifi, Amazon Alexa, YouTube & Spotify access
  • Well-appointed ensuite with Salvatore Ferragamo guest supplies
  • Bathroom with soaker tub & rain shower
  • Bathrobes & slippers
  • Tea & coffee making facilities
  • Glass bottled water
  • International plug
  • Safety deposit box
ROOM TYPE: Smart Royal One Bedroom Pool Villa & Jacuzzi

Ideal for honeymooners, this intimate villa features a king-size bed, a private pool, and a jacuzzi, creating a perfect space to relax and unwind. Blending modern elegance with Balinese charm, the villa offers a serene retreat with a cozy lounging area and a luxurious en-suite bathroom. From your private pool, take in enchanting views of lush rice paddies, enhancing the natural beauty of your romantic escape. Enjoy refreshing swims, starlit jacuzzi soaks, and peaceful moments together in this idyllic, secluded setting.

Room Size: 120 m²
Room Option Valid For: 2 adults and 1 child (0-11 years old)
Max Occupancy: 2 adults + 1 child (0-11 years old) or 3 adults
•1 Child (0-11 years old) is included in this package sharing a bed with parents.
•Extra Adults (12 years & above) can stay for $72 per room per night including extra bed and breakfast.
Please note that only 1 extra bed is allowed in each room.
Bedding configuration: 1x King bed

In-Room Facilities:

  • Private pool
  • Jacuzzi
  • Sunbed & hammock
  • Air conditioner
  • Living & dining room
  • Daybed
  • Sofa bed
  • Minibar
  • UHD TV with Netflix
  • Free Wifi, Amazon Alexa, YouTube & Spotify access
  • Well-appointed ensuite with Salvatore Ferragamo guest supplies
  • Bathroom with soaker tub & rain shower
  • Bathrobes & slippers
  • Tea & coffee making facilities
  • Glass bottled water
  • International plug
  • Safety deposit box
HOTEL FACILITIES:
  • Romantic Decorations*
  • Floats
  • Tour Desk
  • Candle Light Dinner*
  • Parking area
  • Floating Tray*
  • Svaha Spa*
  • Afternoon Tea
  • Birthday Surprises*
  • Motorbike Rentals*
  • Anniversary Celebrations*
  • 24-Hour Staff
  • Room Service*
  • Laundry Services*
  • Free Shuttle Based on Schedule
  • Cantina Classe Restaurant
  • Paed Thai Cuisine Restaurant

(* additional charges may apply)

Important Info

Booking information

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Any special requests, additional people or preferences may also be requested through the property, however cannot be guaranteed, subject to availability. Please contact the property directly at [email protected]
If airport transfers are included, please ensure that once your booking is confirmed, you also send a copy of your flight details to the Property to determine when and where you will be picked up from. 

Please note that all additional charges are payable directly to your Travel Consultant in AUD (unless otherwise stated).

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return. 

Buy now, choose dates today

After purchase, you will receive a receipt and a Purchase Confirmation with your TripADeal order number and chosen travel date. Any change requested after your booking is confirmed cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
Please note:
• Should your selected date be unable to proceed due to Covid-19 travel restrictions, you will be issued with a TripADeal open credit for the full amount.
• In the event Covid-19 affects your selected travel date, the only option available will be an open credit.

Buy now, choose dates later

Love the deal but unsure when you want to travel? No problem, you can buy now and choose dates later!

• After purchase, you will receive a receipt and a Purchase Confirmation, including your TripADeal order number. You will have until the Book By Date to select your desired check-in dates. Please be advised that allocations are limited and we cannot guarantee that all dates will be available when you decide to book.
• Your Book By date is 10 February 2025.
• To select dates post purchase, please call our friendly Sales & Service team on 1300 861 736. 
• After your check-in date is confirmed with TripADeal, you will receive an updated Purchase Confirmation. Any change requested after your booking is confirmed cannot be guaranteed, is strictly subject to availability, and will incur surcharges as outlined in the Schedule of Fees below.
 
Please note:
• Check-in dates will need to be confirmed before the Book By Date 
• Check-in dates are to be confirmed by calling our Sales & Service team
• Allocations are limited, so we cannot guarantee your desired date will be available when you confirm your dates. Get in quickly to secure your desired date. 
• If you decide to travel on a High Season date, you must pay the applicable High Season surcharge before your dates are confirmed. 
• If you decide to upgrade your room option after purchase, you must pay the difference before your dates are confirmed.
• If your stay cannot proceed due to Covid-19-related travel restrictions before the final confirmation date listed above, TripADeal will provide you with a free date change. Future dates may be limited and subject to availability.
• If your stay is affected by Covid-19-related travel restrictions after the confirmation date stated above, you will be issued a TripADeal open credit for the full amount. 

Offer essentials

The travel offer is valid for travel until the 31 January 2026. 

This travel offer is priced for 2 people based on twin share.
 
No discount applies to solo travellers.
 
Travel Period
1 December 2024 - 31 January 2026

Please note: See checkout for live dates and availability.
 
Blackout Dates
29 March 2025 (Nyepi Day)

Nyepi Day
Please note: Nyepi Day is a public holiday in Indonesia. This is a day of silence, fasting and meditation for the Balinese. If you are in Bali from 6am, restrictions will apply for 24 hours. Mandatory religious prohibitions to beaches, streets and activities will apply to everyone. Check in and check out will not be available throughout the day. All shops are closed on Nyepi Day. Guests are to stay inside the room. Sound must be kept at minimum level if listening to music or watching TV. There will be no traffic during the day all throughout Bali as the airport will also be closed there will be no arrivals or departures.

Surcharges
Please note: 
24 December 2024 - 5 January 2025: $97 per room per night
1 July 2025 - 31 August 2025: $85 per room per night
24 December 2025 - 5 January 2026: $97 per room per night

Accommodation

Accommodation Used
5-Star
Astera Resort Canggu

Standard Check-In/Out Time
Standard Check-In Time: 15:00
Standard Check-Out Time: 12:00

Parking
Parking is available free of charge.

​​Airport Transfers
Airport Pickup (max. 4 people per car).
Please note: Once your booking is confirmed, a copy of your flight details must be sent to the Property to determine when and where you will be picked up from. This information will be found on your booking confirmation.
 
Extra Nights
Please inquire with the property directly for rates and availability.

Combining Multiple Bookings
Available
Please note: 
• When combining multiple bookings to extend the length of your stay, please ensure you are purchasing separate bookings on consecutive dates. If you have any queries, please do not hesitate to contact a TripADeal consultant at 1300 859 214.
• Extensions on any inclusions offered as part of the deal are strictly subject to the property’s discretion. 
 
Child Policy
• Infants 0 - 3 stay free of charge at the property, sharing existing bedding with parents and do count towards the maximum room capacity.
• Cots/cribs are free of charge (subject to availability).
• Children are classed as 4-11 years old.
• Children are limited to the following inclusions:
*Sharing existing bedding with parents
Please note: not all inclusions can be offered to children, subject to the individual deal on offer.
• Ages 12 years and above are classed as adults.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed. 
  
Extra Child Policy 
Children are classed as ages 4 to 11 years old and can stay for free, sharing existing bedding.
Please note: Any additional children sharing a room for free will receive the following inclusions: 
*Sharing existing bedding
Please note:  
• Not all inclusions can be offered to children, subject to the child’s age and the individual deal on offer.
• If you would like to add additional children to your booking, this can be done at checkout.
  
Extra Persons Policy 
Extra people aged 12 years and over (or 4 years and over if wanting an extra bed) (See check out for rates) 
Please note: Any additional people sharing a room will receive the following inclusions: 
*Extra Bed
*Breakfast
Please note: 
 • If you would like to add additional adult/s to your booking, this can be done at checkout.

Exclusions

• Visa fees and requirements 
• Return international flights not stated in the deal offer
• Domestic transfers / flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Additional people per room
• Optional gratuities/tipping 
• Optional activities/tours
• Personal expenses
• Travel insurance 
• Tourist Levy IDR 150.000 (approx $15 AUD) per person

Other important information

Please be informed that all passengers arriving in Indonesia will have to fill a health screening card detailing their travel in the past 21 days and their health status. The Health Screening Card can be found here https://sshp.kemkes.go.id/. Upon completion, passengers will receive a QR code to be saved in the form of a screenshot and link to be presented upon arrival if requested.

Inclusions Terms and Conditions

  • Daily Breakfast for 2 people: Served A La Carte at Astera Canggu.
  • Daily Lunch or Dinner for 2 people: Included, featuring a 3-course A La Carte menu (starter, main course, and dessert).
  • Daily Afternoon Tea will be provided at the Restaurant available from 3.30 - 4.30 PM.
  • Private Airport Pickup: Included in your package. Kindly provide your flight details to Astera Canggu.
  • 60-Minute Massage for 2 people: A one-time inclusion at Astera Canggu. Reservations are required upon arrival.
  • Tropical Temptation Beach Club: One-time free pass, inclusive of a signature cocktail for 2 people.
  • Jungle Club Ubud: One-time free pass, inclusive of a signature cocktail for 2 people.
  • Wonderspace Outlet Voucher: Receive a voucher worth IDR 500,000 for all Wonderspace outlets. Note that this voucher is not cumulative or combinable with other vouchers or promotions.

Exclusive Dining Voucher
Receive a one-time dining voucher worth IDR 500,000, valid at selected restaurants, including:
• Canggu: Seabird, Cantina Classe, Paed Thai Cuisine, Shichirin Konro Grill, Workmates.
• Sanur: Paed Thai Cuisine.
• Ubud: Kojin Teppanyaki, Norii, Ankhusa Indonesian Food, Wild Air, Shichirin Konro Grill.
• Gianyar: Sans Thai.
• Seminyak: Brunch Republique.
• Umalas: Sanctuary.

Property Policy
• Bookings are essential and subject to availability.
• Voluntary Date change requests must be made prior to the Book By date and no later than 14 days prior to check-in.
• Any changes to confirmed bookings are at the discretion of the property and charges may apply.
• All activities and services are subject to availability.
• Additional expenses such as (but not limited to) flights are not included with this offer.
• Package cannot be split.
• Additional guests not included in the deal price are to be paid directly to the hotel.
• Valid photo ID may be requested at the time of check-in and a valid credit card may be required for pre-authorisation for any incidentals.
• Offer only available for consecutive nightly stays.
• Not valid in conjunction with any other offer or on existing reservations.
• This offer is non-combinable with any other promotions.
• Any unused portion of the package is non-refundable and cannot be exchanged for other services or cash.

Climate & Average Temperatures
Bali
Bali is a tropical island located in Indonesia. Its climate is characterised by warm temperatures throughout the year. The island experiences two distinct seasons: the wet season and the dry season. The wet season in Bali typically occurs from November to March, with December and January being the wettest months. The island experiences frequent rainfall, high humidity, and overcast skies during this period. Rainfall is often heavy and can lead to occasional flooding in some areas. The temperatures during the wet season remain warm, with average daytime highs ranging from 28°C to 31°C. The nights are also relatively warm, dropping to around 23°C to 26°C. The dry season in Bali extends from April to October and is the most popular time for tourists to visit. This period offers plenty of sunshine, lower humidity and clear skies. Rainfall is minimal during the dry season, making it an ideal time for outdoor activities and beach-related experiences. Average daytime temperatures during the dry season range from 31°C to 33°C, and nighttime temperatures are typically cooler, with lows ranging from 24°C to 26°C.
It's important to note that while these are the general climate patterns for Bali, there can be some variation from year to year, and microclimates may exist in different parts of the island. Additionally, Bali's climate is influenced by its location near the equator, so temperatures and weather conditions are fairly consistent. Bali's climate makes it a popular destination for tourists seeking warm and sunny weather, especially during the dry season when outdoor activities, water sports and beach relaxation are at their best. However, the wet season can also have its unique charm and is a time when Bali's lush landscapes are particularly vibrant.

Gratuities/tipping

Gratuities (tips) are not included in the package price for other services offered.
Tipping for services provided is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.

Visas

A tourist visa will be issued upon arrival if staying less than 30 days if travelling on an Australian passport. A visa fee of IDR 500,000 applies (approximately AUD $50 subject to change) and it is best to have this amount in cash upon arrival to ensure smooth entry. To avoid long queues at the airport, you can also apply for a visa on arrival online through this website https://molina.imigrasi.go.id/
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Travel insurance

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Schedule of fees

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket, date/accommodation changes or a Purchase Confirmation reissue.
• Changes - $50 AUD per booking + any additional charges applied by the airline/accommodation/other travel providers.

Please note: Date change requests must be made no later than 14 days prior to check-in 

Please note: For Buy Now Choose Dates Later you will need to select a date prior to the Book By Date. (Please see the ‘Buy now choose dates late’ section for this date)

Book with confidence (Cancellation Policy)
Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
We act as your booking agent; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
Each booking is unique; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
Changes/modifications to your booking may not be possible; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
Travel Offers are a package; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
Our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. 

Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.

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