Untamed Africa

• Return International Flights (economy class), surcharges may apply
• One-way international flight from Johannesburg, South Africa to Windhoek, Namibia
• One-way international flight from Windhoek, Namibia to Victoria Falls, Zimbabwe

• 9 nights of 3 and 4-star accommodation
• 2 nights in a high-end tented camp

• 27 meals including daily breakfast

• English-speaking tour guides for tours
• Qualified safari field rangers and trackers for all game drives
• Airline taxes and surcharges

• Transportation by private air-conditioned vehicles
• 4x4 vehicles for safari game drives

• Return airport transfers in Namibia and Zimbabwe

• Arrive Early: Arrive up to 60 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today, depart for Johannesburg, South Africa.

Please note: Some customers may depart Day 2 and arrive Day 2.

Meals included: In-Flight

Upon arrival in Johannesburg, be met by a tour representative and walked accross to the nearby hotel. If it is too early to check-in, luggage can be stored at the hotel while you enjoy the facilities.

Overnight: City Lodge or Tambo Airport or similar, Johannesburg

Meals included: None

Today, make your own way on the short walk across from the hotel to Johannesburg International Airport for your early morning flight to Windhoek, Namibia.

Upon arrival at Windhoek’s Hosea Kutako International Airport, a guide will provide a warm welcome. From there, depart southwest through the scenic Khomas Hochland highlands, descending the Great Escarpment into the vast Namib Desert. Along the way, enjoy a picturesque picnic lunch before continuing to Camp Sossus, arriving by midafternoon (approximately 350 kilometres). This afternoon you will have an option to explore the surrounding area on foot with a guide, concluding the day with sundowners while overlooking the expansive desert plains.

Namib Tsaris Conservancy is nestled between the Nubib and Zaris Mountains, near the Great Namib Sand Sea and the iconic Sossusvlei Dunes. The Namib Tsaris Conservancy was established in 2010 by landscape conservationist Swen Bachran. Serving as a natural buffer against harsh desert conditions, the Conservancy provides a vital refuge for wildlife during the dry season. Years of dedicated efforts to reverse decades of unsustainable farming have led to the removal of 89 kilometres of internal fencing, the installation of wildlife watering points, and the rehabilitation of land. This has transformed the Conservancy into one of the most scenic and ecologically sound areas, home to wildlife such as oryx, springbok, Hartmann’s mountain zebra, giraffe, klipspringer and predators like leopard, cheetah and spotted hyena. Ongoing plans include acquiring adjoining land and further reducing fences to neighboring conservation areas, allowing wildlife to thrive across this beautiful landscape.

Overnight: Camp Sossus or similar, Namib Tsaris Conservancy

Meals included: Breakfast; Lunch; Dinner

The morning begins with an early rise for a magical excursion into Namib Naukluft National Park (approximately 270km). Enter the park gates at sunrise to capture the dunes as soft light and shadows accentuate their towering shapes and curves. The area boasts some of the highest free-standing sand dunes in the world. The guide will provide insight into the formation of the Namib Desert and its fascinating array of creatures and plants that have adapted to survive in such harsh environments.

Sossusvlei is a clay pan surrounded by towering star dunes that rise as high as a 70-story skyscraper, ranking among the tallest dunes on Earth. The pan, a stark white against the red sands, marks the endpoint of the usually dry Tsauchab River in the interior of the Great Sand Sea. The river originates south of the Naukluft Mountains in the Great Escarpment and stretches about 55 km into the sand sea before petering out. About 60,000 years ago, the Tsauchab River reached the Atlantic Ocean until shifting dunes blocked its path. Sand-locked pans west of Sossusvlei were once the river's endpoints. The nearby dunes, some reaching 220-metre in height, appear even taller when resting on an elevated surface like a river terrace. One of the dunes beside the Tsauchab rises 325-metre above the valley floor. Occasionally, heavy rainfall in the escarpment leads to flooding, filling the pan and reflecting the surrounding dunes and gnarled trees in the water. Sossusvlei is the largest of four pans in the area. Dead Vlei, one of these pans, is home to ancient camelthorn trees that have stood dead for about 900 years since the sand sea blocked the occasional floods.

After exploring the dune fields, enjoy a relaxed picnic breakfast in the shade of a camel thorn tree. Return to Camp Sossus in the early afternoon for a late lunch (approximately 110km), with a stop at Sesriem Canyon along the way. Sesriem Canyon formed over centuries of erosion by the Tsauchab River, carving a narrow gorge 1.5 kilometres long and 30 meters deep into the surrounding conglomerates. The canyon's cool, shaded depths allow pools of water to collect during the rainy season, remaining throughout much of the year. Early settlers relied on these pools for water, using six lengths of rawhide thongs (riems) tied together to draw water, which gave the canyon and its surrounding area the name Sesriem.

The rest of the afternoon is at leisure, offering a welcome break after an exhilarating morning in the dunes.

Overnight: Camp Sossus or similar, Namib Tsaris Conservancy

Meals included: Breakfast; Lunch; Dinner

Today’s fascinating drive heads northwest through the ever-changing desert landscapes of Namib Naukluft National Park, including the impressive Gaub and Kuiseb canyons. The route meets the coast at the port town of Walvis Bay, then continues north to Swakopmund, where the pleasant seaside location and cooler coastal air can be enjoyed (approximately 405km). Depending on the time of arrival, there may be time to explore the town of Swakopmund on foot before heading to dinner at a popular local restaurant with the guide.

Swakopmund resembles a small, German coastal resort, nestled between the desert and the sea. The town features a charming blend of German colonial architecture, along with good hotels, shops, restaurants, museums, craft centers, galleries, and cafes. Swakopmund began as a landing station in 1892 when the Imperial Navy erected beacons at the site. Settlers followed, attempting to create a harbor town with the construction of a concrete Mole and later an iron jetty, both of which failed. The advent of World War I halted development, and the town fell into decline until infrastructure improvements and the opening of an asphalt road between Windhoek and Swakopmund helped it prosper once again. Swakopmund has since become Namibia’s premier resort town. Though the sea is typically too cold for swimming, the beaches are pleasant, and the cooler climate provides a refreshing contrast after time spent in the desert.

Overnight: The Delight Swakopmund Gondwana Collection or similar, Swakopmund

Meals included: Breakfast; Lunch; Dinner

This morning, the journey leads to the Walvis Bay lagoon to experience the harbour town from the waters aboard a catamaran boat cruise.

Glide silently and effortlessly past the massive ships docked in the harbor, keeping an eye out for playful seals and the possibility of dolphins riding the waves. Cape fur seals, Heaviside and bottlenose dolphins, pelicans, flamingos and a variety of sea birds might be seen swimming in that area. With a bit of luck, there’s also the chance of spotting whales, leatherback turtles, or sunfish. Snacks will be served during the excursion, along with local sparkling wine and fresh oysters, before returning to the jetty around midday.

Afterward, there’s an opportunity to explore the Walvis Bay waterfront area further before heading back to Swakopmund for a leisurely afternoon or to continue exploring the town.

Overnight: The Delight Swakopmund Gondwana Collection or similar, Swakopmund

Meals included: Breakfast; Lunch; Dinner

After a leisurely breakfast, the journey back to Windhoek begins (Approximately a 360-kilometre travel day). The road heads north through Namibia’s commercial farmlands, eventually reaching Windhoek and returning to Galton House for the final night in Namibia. Dinner this evening can be enjoyed at one of the popular restaurants in town, accompanied by the guide.

Overnight: Galton House or similar, Windhoek

Meals included: Breakfast; Lunch; Dinner

After breakfast, be transferred to Windhoek International Airport in time for check-in for the international flight to Victoria Falls, Zimbabwe. Upon arrival in Victoria Falls, be met by a tour representative and transferred to the hotel. Check-in is available from 14:00, with the remainder of the day at leisure.

Victoria Falls Town, located in Zimbabwe near the famous waterfall, is a vibrant and charming hub that serves as the gateway to one of the world’s greatest natural attractions. The town is well-developed for tourism, offering a mix of modern comforts and authentic African experiences, catering to visitors who come to explore Victoria Falls and the surrounding region.

Overnight: Cresta Sprayview Hotel or similar, Victoria Falls

Meals included: Breakfast

The morning begins with a pick-up by the guide for a scheduled tour of the falls. This tour is conducted both in the morning and afternoon. En route, the group may be taken past the ‘Big Tree,’ with an opportunity to stop and take photos. Accompanied through the rainforest by one of the qualified guides, you will hear a brief history of the falls, as well as details about the flora, fauna, birdlife, and other points of interest. Guides are also available to assist with photographs while visiting this spectacular waterfall. Raincoats are provided as needed.

In the afternoon, the guide will escort the group for a scheduled elephant encounter. The elephant encounter offers an unobtrusive opportunity to observe some of Africa’s largest personalities in a pristine wilderness environment brimming with natural beauty. Time will be spent connecting with the elephants in the most positive and natural way possible.

An open-design thatch Boma provides uninterrupted views of the beautiful Masuwe River. Against this breathtaking backdrop, an insightful and educational presentation will be given on the Wild Horizons Elephant Sanctuary and Orphanage. Founded on the principle of conservation, the sanctuary aims to inspire environmental responsibility by highlighting what stands to be lost.

There will be an opportunity to speak with guides who have traveled great distances, both physically and metaphorically, alongside these elephants. The presentation will delve into the complexities of individual elephants and their herd structures, sharing the history of these majestic animals and how they came under the sanctuary's care, along with the threats facing elephant populations today.

Afterward, venture into the bush to spend time with the elephants. The close-up experience with these gentle giants will leave a lasting impression. Observe the special bond between the elephant keepers and the animals, becoming part of the experience. There will be opportunities to take photographs, marvel at the elephants' size, and watch them interacting naturally, browsing and socializing with one another.

Following the encounter, refreshments will be offered in the cool setting of the Wild Horizons Elephant Wallow. A transfer back to Victoria Falls will conclude this memorable experience.

Overnight: Cresta Sprayview Hotel or similar, Victoria Falls

Meals included: Breakfast

After breakfast, check out and transfer to the border where passport control will be completed. Cross over into Botswana, where a new driver will meet and transfer you to your lodge. Check-in is from 14:00, luggage can be stored at the hotel if required. (Approximately 82 kilometres)

In the afternoon, enjoy a safari game drive into Chobe National Park. Chobe National Park, located in northern Botswana, is one of Africa's premier wildlife destinations and the country’s first national park, established in 1967. Covering approximately 11,700 square kilometers (4,517 square miles), the park is renowned for its incredible biodiversity and large concentrations of wildlife, particularly elephants.

After, return to the lodge and enjoy an evening at leisure.

Overnight: Cresta Mowana Safari Resort & Spa or similar, Chobe Riverfront

Meals included: Breakfast; Lunch; Dinner

Begin the day with an early morning game drive through the National Park and keep your cameras ready for some incredible photo opportunities. Search for the Big 5 including, lions, rhinos leopards, buffaloes & more

Game drives are conducted in comfortable, open 4x4 vehicles accompanied by professional English-speaking field rangers and trackers, ensuring an informative and detailed safari experience.

Return to the lodge mid-morning for breakfast and a little R&R before heading out again to spot more wildlife on an evening safari.

Overnight: Cresta Mowana Safari Resort & Spa or similar, Chobe Riverfront

Meals included: Breakfast; Lunch; Dinner

Discover new and exciting areas of Chobe National Park and its diverse wildlife with another early morning and evening game drive.

Overnight: Cresta Mowana Safari Resort & Spa or similar, Chobe Riverfront

Meals included: Breakfast; Lunch; Dinner

Today, after breakfast, be transferred to Victoria Falls Airport (approximately 100kms) in time for your return flight back to Australia (or New Zealand).

Please note: Customers may transfer via Johannesburg.

Meals included: Breakfast; In-Flight

Please note: Some customers may arrive +1 day.

Meals included: None

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Cancellation & Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent: TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers.
• each booking is unique: our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc.
• changes/modifications to your booking may not be possible: once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order.
• Travel Offers are a package: our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering.
• our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us.

To read more about our Cancellation and Refund Policy, please click here.

General Terms & Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

This travel offer is valid for travel on selected dates until the 18th of November 2025.

Minimum group size 2, maximum group size 7 per vehicle.

This travel offer is priced per person based on a twin share.

Departure Dates
2025
May: 20
June: 17*
July: 8^^
August: 26
September: 9
October: 21*
November: 18

Please note: See checkout for live dates and availability.

Surcharges
Please note:
• Dates/months with a * incur a high season surcharge of $600 per person.
• Dates/months with a ^^ incur a high season surcharge of $1,200 per person.

Single Traveller Supplement
For solo travellers, a mandatory single supplement of $1,200 applies.
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, Perth, *Auckland

Departure City Surcharges
Brisbane, Adelaide & Auckland: $200 per person

International Flight(s)
• Cabin Class: Economy Class
Please note: Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Singapore Airlines: $300 per person
• Emirates: $400 per person
Please note:
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.

Arrive Early & Stay Behind Options
Arrive Early
Johannesburg, South Africa - From $300 per person, subject to availability.

Stay Behind
Victoria Falls, Zimbabwe - From $300 per person, subject to availability.

Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If you select to Arrive Early or Stay Behind in a city other than the one where the tour starts or ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly team at the time of purchase. Please note that the cost does not change when you choose to forfeit your connecting flight.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
6 December 2024 - 31 January 2025
28 March 2025 - 27 April 2025
16 June 2025 - 20 July 2025
15 September 2025 - 12 October 2025
1 December 2025 - 31 January 2026
3 April 2026 - 20 April 2026
26 June 2026 - 17 July 2026
18 September 2026 - 9 October 2026
12 December 2026 - 26 January 2027

Stopover Packages
• Dubai
• Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers
For pricing, please refer to the payment cart at checkout.
Please note:
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Christmas and New Years Eve: 23 December 2024 - 3 January 2025
Singapore Grand Prix: 2 October - 08 October 2025
Abu Dhabi Grand Prix (Dubai): 4 December - 10 December 2025
Christmas and New Years Eve: 22 December 2025 - 2 January 2026

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed

Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.

Accommodation Used
3 & 4-Star Properties (Self-Rated)
• Johannesburg: City Lodge or Tambo Airport Hotel
• Windhoek: Galton House
• Swakopmund: The Delight Swakopmund Gondwana Collection
• Victoria Falls: Cresta Sprayview Hotel

Specialty Accommodation:
• Namib Tsaris Conservancy: Camp Sossus High-End Safari Lodge

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights
Not available.
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour.

Maximum Room Capacity
2 people.

Triple Share
Not available.

Bedding Configuration
Twin or double (subject to availability).

• Visa fees and requirements
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping
• Optional activities/tours
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $5 USD per person per day. This covers the guide/leader and the driver and will be collected on tour.

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.

Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.

CLIMATE & AVERAGE TEMPERATURES
Johannesburg
Johannesburg is situated on the highveld plateau and has a subtropical highland climate. The city enjoys a sunny climate, with the summer months (October to April) characterised by hot days followed by afternoon thundershowers and cool evenings, and the winter months (May to September) by dry, sunny days followed by cold nights. Temperatures in Johannesburg are usually fairly mild due to the city's high elevation, with an average maximum daytime temperature in January of 25.6°C, dropping to an average maximum of around 16°C in June. The UV index for Johannesburg in summers is extreme, often reaching 14-16 due to the high elevation and proximity to the equator.

Namibia
From March to November, Namibia experiences a range of temperatures. March and April see a transition from summer to autumn, with daytime temperatures ranging from 25°C to 35°C. May to August constitute winter, characterised by cooler temperatures, averaging 15°C to 25°C. September and October mark the onset of spring, with temperatures rising again to 20°C to 30°C. Overall, these months offer a diverse climate, showcasing Namibia's temperature fluctuations.

Zimbabwe
In the area of Victoria Falls, the climate is subtropical, with a mild and dry winter from mid-May to mid-August (during which, however, nights are cold), and a hot, muggy and rainy summer from mid-November to mid-March. The rains occur in the form of downpours or thunderstorms. Between September and November, before the rainy season, there is a hot period, which is in fact the hottest of the year, with temperatures easily reaching 35°C, and sometimes up to 40°C, even though the humidity is not as high as in summer. October is the hottest month of the year. On the contrary, in winter, when during the day the weather is nice, the temperature at night may approach freezing (0°C).
Please note: The amount of water at Victoria Falls (waterfall) will depend on the seasonality.

Botswana
Temperatures in Botswana differ throughout the year. In the summer months the climate is warm to hot (November to March) the maximum temperature can reach 30ºC with lows of 14ºC. In the winter months (June to September) the temperature can range from highs of 12ºC to lows of 2ºC, ensuring you bring warmer clothing, particularly in the evening for winter months.

FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required
A moderate level of fitness will be required. Moderate is described as involving more physical activity, including biking, longer day hikes or extended walking and standing, low-altitude treks, and water-based activities such as canoeing or low-grade kayaking. Guests using any walking aid other than a walking stick would be advised to reconsider as surfaces may be uneven. Some days in the overland truck cover long travel distances on rough terrain.

Please note:
• It is expected that every traveller is self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
• If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Yellow Fever
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival.
You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.

South Africa
A tourist visa for South Africa is not required for stays up to 90 days if travelling on an Australian or New Zealand Passport.

Namibia
Passengers travelling on an Australian or New Zealand passport entering Namibia will not require a visa for a stay of up to 90 days, however, please check the up-to-date requirements on Smart Traveller.

Botswana
A tourist visa for Botswana is not required for stays up to 90 days if travelling on an Australian or New Zealand Passport.

Zimbabwe
Passengers travelling on an Australian or New Zealand passport entering Zimbabwe & Zambia for tourism purposes are required to pay for a double entry, 30-day KAZA visa on point of entry into Victoria Falls or Livingstone and costs approximately $50 USD (approximately $75 AUD - subject to change). This visa will cover Zimbabwe and can be paid on arrival. Please bring the exact amount in USD cash.

Important:
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.