Grand Europe

• Return international full-service flights (economy class), departure city surcharges may apply

• 27 nights in 3 or 4-star hotel accommodation

• Enjoy daily buffet breakfast

• English-speaking tour leader
• English-speaking tour guide
• Venice Water Bus (Vaporetto) to and from San Marco Piazza
• Airline taxes and surcharges

• Transportation by air-conditioned private vehicle
• One-way TGV high-speed train: Cannes to Paris
• One-way Eurostar high-speed train: Paris to London
• One-way Eurostar high-speed train: London to Amsterdam

• Return airport transfers (Itinerary 1)

• Arrive Early: Arrive up to 60 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

All of the 30-Day Package inclusions, plus the following:

• 7-night MSC Cruise through the Mediterranean
• Sail aboard the fantastic ‘MSC Grandiosa’ ship
• Cruise staff gratuities
• Enjoy 20 additional meals
• Cruise to Palermo, Sicily’s multicultural capital
• Dock in Marseille on the glittering French Riviera
• Explore lively Ibiza and its beautiful beaches
• Dock in the port city of Valencia on Spain’s southeastern coast
• Explore the charming, maze-like streets of Genoa

Today depart for Barcelona, Spain!



Please note: Due to flight scheduling and availability, some departures may occur on day 2 to arrive day 2. Flight times will be indicated on your final documentation which you will receive prior to departure.

Meals included: In-Flight

Welcome to Barcelona! Be met on arrival and transferred to the hotel for the night.

Overnight: Rafaelhoteles Badalona or similar, Barcelona

Meals included: None

Today is free to spend at leisure in this bustling city.

Defined by quirky art and architecture, imaginative food and vibrant street life; Barcelona is the cosmopolitan capital of Spain’s Catalonia region. It has medieval roots, seen in the maze-like Gothic Quarter, juxtaposed with a modernist personality, as represented by architect Antoni Gaudí’s fantastical Sagrada Familia church (entrance not included). The city’s restaurant scene, anchored by the central Boqueria market, ranges from fine dining to tiny tapas bars. You won’t be short of things to uncover in this fascinating city.

Overnight: Rafaelhoteles Badalona or similar, Barcelona

Meals included: Breakfast

Today enjoy a scenic drive through Costa Brava towards Arles - a French city in the Provence region, encircled by an environment of exceptional beauty on the banks of the Rhône river. Upon arrival, enjoy time at leisure in this UNESCO-listed city, famous for its historical buildings and links to artists such as Van Gough (many of his paintings were inspired by the city). (Approximately a 400-kilometre day)

Overnight: Hotel Styles Palais de Congres or similar, Arles

Meals included: Breakfast

Following breakfast, the journey continues to the French Riviera city of Cannes, synonymous with the annual Cannes Film Festival. This resort town is home to a level of wealth and glamour that cannot fail to impress. Upon arrival, explore the town at leisure. If you are looking for a place to enjoy dinner (not included), choose one of the many waterfront restaurants and feel like a local as you stroll through town's paved streets. (Approximately a 220-kilometre day)

Overnight: Hotel Ibis Mandelieu or similar, Cannes

Meals included: Breakfast

Today, travel along the scenic Riviera to Nice, where you’ll stop to sample its vibrant culture, before travelling onwards to Monaco - a magnet for the rich and famous. Home to the annual Monaco Grand Prix, not to mention one of the most impressive harbours (purely for the size of the yachts), Monaco is stepping into another world! In the late afternoon return to the hotel in Cannes. (Approximately a 120-kilometre day)

Overnight: Hotel Ibis Mandelieu or similar, Cannes

Meals included: Breakfast

Bid Cannes farewell after breakfast and head north today. Board the TGV (High-Speed Train) and relax as you travel through Aix-en-Provence, Avignon, and Lyon en route to magical Paris (approximately a five-hour journey). Upon arrival be met by the English-speaking tour leader and transfer to the hotel. Enjoy the remainder of the day at leisure in the iconic French capital.

Overnight: Hotel Mercure Porte de Pantin or similar, Paris

Meals included: Breakfast

After breakfast this morning, enjoy a half-day guided city tour of Paris. See the Eiffel Tower, the beautiful Champs Elysees, Ile de la Cite, Notre Dame Cathedral, St Germain de Pres, Place Vendome, Place de la Concorde and the Arc de Triomphe (entrances not included). Afterwards the remainder of the day is free to spend at leisure in this beautiful city.

Overnight: Hotel Mercure Porte de Pantin or similar, Paris

Meals included: Breakfast

This morning, transfer to Paris Station to board the Eurostar train to London, England (approximately a 2.5-hour journey). On arrival at St. Pancras International Station, you will be transferred to the hotel. Enjoy the afternoon at leisure in the remarkable city of London.

Overnight: Ibis Earl Court or similar, London

Meals included: Breakfast

After breakfast, experience a half-day guided tour of London. See Buckingham Palace - residence of the Royal family, Oxford Street, Piccadilly Circus, Trafalgar Square, the Houses of Parliament, and the Tower of London, where the crown jewels have been kept since the 14th century (entrances not included). Afterwards, spend the afternoon continuing to explore this bustling city.

Overnight: Ibis Earl Court or similar, London

Meals included: Breakfast

This morning, transfer to St Pancras International Station to take the Eurostar train to Amsterdam (approximately a 4.5-hour journey). Upon arrival at Amsterdam Station, transfer to the hotel for check-in. Take a walking tour of Amsterdam with the tour leader to see what this incredible city offers. For centuries, the world’s largest commercial port has been known as the 'Venice of the North' because of the many canals and over 600 bridges that cross it. See the famous Dam Square, the Benginhof, the Flower Market on the Singel, and The Tower of Montelbaan (entrances not included).

Overnight: Best Western Amedia Airport or similar, Amsterdam

Meals included: Breakfast

After breakfast, depart for Hamburg, a major port city in Northern Germany connected to the North Sea by the Elbe River. Hundreds of canals crisscross it and contain large areas of scenic parkland. Near its core, Inner Alster Lake is dotted with boats and fringed by cafes. Upon arrival, check into the hotel and spend the remainder of the day at leisure. (Approximately 470 kilometres)

Overnight: Leonardo Hotel City Nord or similar, Hamburg

Meals included: Breakfast

Today, continue your journey to Berlin, the capital of Germany. On arrival, the remainder of the day is yours to spend at leisure, soaking in the city's culture. With the many cafés, clubs, bars, street art, and numerous museums, palaces, and other sites of historic interest, Berlin has plenty to capture your attention. (Approximately 290 kilometres)

Overnight: Hotel Ibis Styles Berlin Treptow or similar, Berlin

Meals included: Breakfast

After breakfast enjoy a walking tour with your tour leader to see the Berlin Wall Memorial in Bernauer Strasse, the Checkpoint Charlie, and the Mauermuseum (entrances not included). Afterwards enjoy free time to further explore this amazing city.

Overnight: Hotel Ibis Styles Berlin Treptow or similar, Berlin

Meals included: Breakfast

This morning, say goodbye to Berlin and travel towards Prague, Czech Republic. Along the way, stop in Dresden, known as ‘the Jewel Box of Germany’, thanks to its Baroque and Rococo city centre. In the late afternoon, arrive at Prague and check into the hotel. (Approximately 350 kilometres)

Overnight: Clarion Congress Hotel or similar, Prague

Meals included: Breakfast

After breakfast, enjoy a half-day guided tour with the local guide through Prague, often called the “City of the Hundred Spires.” See the city's most significant places and sights, including Wenceslas Square, the National Theatre, the Lesser Town, and Hradčany with Prague Castle, Charles Bridge, the former Jewish district, and the Astronomical Clock in the Old Town Square. The afternoon is free to enjoy at leisure.

Overnight: Clarion Congress Hotel or similar, Prague

Meals included: Breakfast

Today, depart Prague and relax while enjoying a scenic drive to Krakow. On the way, stop at Brno, a city in the Czech Republic known for its modernist buildings. It is a lively place of innovation and creativity. Continue to Krakow and check into the hotel for the evening. (approximately 535 km)

Overnight: Q Hotel Plus Krakow or similar, Krakow

Meals included: Breakfast

After breakfast at the hotel, travel to Auschwitz for a guided tour of the largest Nazi concentration camp, built and operated by the Third Reich, and annexed by Nazi Germany during World War II.

Return to Krakow and enjoy time at leisure. The city’s medieval old town is one of the finest in Europe. Check out the youthful restaurants, bars and cultural hangouts. While in the city, be sure to take a walk through the historic Jewish Quarter of Kazimierz, followed by a stroll along Wisla River, or choose to discover some of the main sites such as Krakow's Main Square, St Mary’s Basilica or St Florian’s Gate (entrances not included). (Approximately a 130-kilometre day)

Overnight: Q Hotel Plus Krakow or similar, Krakow

Meals included: Breakfast

Today, depart for Budapest, one of central Europe’s most delightful cities. Thanks to its scenic riverside location and spectacular architecture, it is known as the "Paris of the East”. Upon arrival, check into the house and enjoy the afternoon at leisure to discover the city. (Approximately a 400-kilometre day)

Overnight: Ibis Styles Budapest Centre or similar, Budapest

Meals included: Breakfast

After breakfast, explore Hungary’s capital on a walking tour with the tour leader. See the 19th-century Chain Bridge that connects its hilly Buda district with flat Pest. Trinity Square is home to the 13th-century Matthias Church and the turrets of the Fisherman's Bastion, which offer sweeping views. Continue exploring this remarkable city at your own pace this afternoon.

Overnight: Ibis Styles Budapest Centre or similar, Budapest

Meals included: Breakfast

This morning, depart for ‘the Imperial City’ of Vienna. On the way, stop in Bratislava, the capital of Slovakia, where the 18th-century old town is known for its lively bars and cafes. Perched atop a hill, Bratislava Castle overlooks the old town and the Danube River. Enjoy some free time in this beautiful city before continuing to Vienna for a late afternoon arrival. (Approximately a 280-kilometre day)

Overnight: Arcotel Hotel Wimberger or similar, Vienna

Meals included: Breakfast

Today, enjoy a walking tour with the tour leader. Vienna, Austria’s capital, lies in the country’s east on the Danube River. Residents, including Mozart, Beethoven, and Sigmund Freud, shaped its artistic and intellectual legacy. The city is also known for its Imperial Palaces, including Schönbrunn, the Habsburgs’ summer residence. In the Museumsquartier district, historic and contemporary buildings display works by Egon Schiele, Gustav Klimt, and other artists.

Overnight: Arcotel Hotel Wimberger or similar, Vienna

Meals included: Breakfast

Today, after breakfast, travel to Graz, which blends Renaissance and Baroque architecture. When you arrive, you can enjoy the rest of the day at leisure in this stunning Austrian city. (Approximately 200 kilometres)

Overnight: Hotel Roomz Graz or similar, Graz

Meals included: Breakfast

Today, depart to the Slovenian capital of Ljubljana, one of Europe's greenest and most liveable capitals. Upon arrival, explore the city at leisure. From the picturesque central open-air market to the Three Bridges, the Baroque Town Hall, Ljubljanica River and Robba’s Fountain, there are plenty of sights to be uncovered (entrances not included). (Approximately 200 kilometres)

Overnight: Radisson Blu Plaza Hotel or similar, Ljubljana

Meals included: Breakfast

This morning, travel to the grand Italian city of Venice. Upon arrival, explore Venice on a half-day guided tour. Begin with a water bus ride to San Marco Island. Once on the island, you’ll see some of Venice’s best-known locations, beginning with the Piazza with the Basilica di San Marco, a stunning piece of Byzantine architecture. See the famous Bridge of Sighs, which appears on many postcards and pictures of Venice and connects the old prison to the interrogation rooms in the Doge’s Palace. Afterwards, feel free to walk the alleyways and canals of this beautiful floating city. (Approximately a 240-kilometre day)

Overnight: Sport Hotel All’Ancora or similar, Mestre (Venice Area)

Meals included: Breakfast

Enjoy breakfast this morning before setting out for Florence. In the heart of Tuscany, Florence (known as Firenze to the locals) was the centre of medieval European trade and finance and is considered the birthplace of the Renaissance. Enjoy an overview of the city from Piazzale Michelangelo, which boasts glorious vistas over the red roofs, Arno River and ancient city walls out towards the Tuscan countryside. From here, enjoy a walk around Florence’s many highlights, including the Ponte Vecchio over the Arno, the Piazza del Duomo and the Campanile Tower. (Approximately a 270-kilometre day)

Overnight: Art Hotel Museo, Prato (Florence Area)

Meals included: Breakfast

Today, head south through the jaw-dropping Tuscan countryside to Rome. On arrival, enjoy a half-day guided tour with a local guide to experience some of the richest historical sites in the world. See Piazza Venezia, the Campidoglio, centre of political life; Av. Del Fora Imperiale; the former centre of political, commercial and legal life; the Colosseum (outside) arena of gladiators and the Arch of Constantine; a monument dedicated to Emperor Constantine in 315 by the Senate and the people of Ancient Rome (entrances not included). You can also see the Palatino, where former emperors and influential people once lived, the exterior of the vast Circus Maximus, the leading site in the city where chariot-racing events were held (entrances included). (Approximately a 270-kilometre day)

Overnight: Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

Today after breakfast, enjoy the last full day of the tour free at leisure.

Overnight: Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

Today, be transferred to the airport at the appropriate time for the return flight to Australia (or New Zealand).

Please note: If your flight departs early, breakfast will be arranged for pick up from the hotel reception the night before.

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive in Australia (or New Zealand) +1 day later.

Today depart for Barcelona, Spain!



Please note: Due to flight scheduling and availability, some departures may occur on day 2 to arrive day 2. Flight times will be indicated on your final documentation which you will receive prior to departure.

Meals included: In-Flight

Welcome to Barcelona! Be met on arrival and transferred to the hotel for the night.

Overnight: Rafaelhoteles Badalona or similar, Barcelona

Meals included: None

Today is free to spend at leisure in this bustling city.

Defined by quirky art and architecture, imaginative food and vibrant street life, Barcelona is the cosmopolitan capital of Spain’s Catalonia region. It has medieval roots, seen in the maze-like Gothic Quarter, juxtaposed with a modernist personality, as represented by architect Antoni Gaudí’s fantastical Sagrada Familia church (entrance not included). The city’s restaurant scene, anchored by the central Boqueria market, ranges from fine dining to tiny tapas bars. You won’t be short of things to uncover in this fascinating city.

Overnight: Rafaelhoteles Badalona or similar, Barcelona

Meals included: Breakfast

Today, enjoy a scenic drive through Costa Brava towards Arles - a French city in the Provence region, encircled by an environment of exceptional beauty on the banks of the Rhône river. Upon arrival, enjoy time at leisure in this UNESCO-listed city, famous for its historical buildings and links to artists such as Van Gough (many of his paintings were inspired by the city). (Approximately a 400-kilometre day)

Overnight: Hotel Styles Palais de Congres or similar, Arles

Meals included: Breakfast

Following breakfast, the journey continues to the French Riviera city of Cannes, synonymous with the annual Cannes Film Festival. This resort town is home to a level of wealth and glamour that cannot fail to impress. Upon arrival, explore the town at leisure. If you are looking for a place to enjoy dinner (not included), choose one of the many waterfront restaurants and feel like a local as you stroll through the town's paved streets. (Approximately a 220-kilometre day)

Overnight: Hotel Ibis Mandelieu or similar, Cannes

Meals included: Breakfast

Today, travel along the scenic Riviera to Nice, where you’ll stop to sample its vibrant culture, before travelling onwards to Monaco - a magnet for the rich and famous. Home to the annual Monaco Grand Prix, not to mention one of the most impressive harbours (purely for the size of the yachts), Monaco is stepping into another world! In the late afternoon return to the hotel in Cannes. (Approx. a 120-kilometre day)

Overnight: Hotel Ibis Mandelieu or similar, Cannes

Meals included: Breakfast

Bid Cannes farewell after breakfast and head north today. Board the TGV (High-Speed Train) and relax as you travel through Aix-en-Provence, Avignon, and Lyon en route to magical Paris (approximately a five-hour journey). Upon arrival, you will be met by the English-speaking tour leader and transferred to the hotel. Enjoy the remainder of the day at leisure in the iconic French capital.

Overnight: Hotel Mercure Porte de Pantin or similar, Paris

Meals included: Breakfast

After breakfast this morning, enjoy a half-day guided city tour of Paris. See the Eiffel Tower, the beautiful Champs Elysees, Ile de la Cite, Notre Dame Cathedral, St Germain de Pres, Place Vendome, Place de la Concorde and the Arc de Triomphe (entrances not included). Afterwards the remainder of the day is free to spend at leisure in this beautiful city.

Overnight: Hotel Mercure Porte de Pantin or similar, Paris

Meals included: Breakfast

This morning, transfer to Paris Station to board the Eurostar train to London, England (approximately a 2.5-hour journey). You will be transferred to the hotel upon arrival at St Pancras International Station. Enjoy the afternoon at leisure in the remarkable city of London.

Overnight: Ibis Earl Court or similar, London

Meals included: Breakfast

After breakfast, experience a half-day guided tour of London. See Buckingham Palace - residence of the Royal family, Oxford Street, Piccadilly Circus, Trafalgar Square, the Houses of Parliament, and the Tower of London, where the crown jewels have been kept since the 14th century (entrances not included). Afterwards, spend the afternoon continuing to explore this bustling city.

Overnight: Ibis Earl Court or similar, London

Meals included: Breakfast

This morning, transfer to St Pancras International Station to take the Eurostar train to Amsterdam (approximately a 4.5-hour journey). Upon arrival at Amsterdam Station, transfer to the hotel for check-in. Take a walking tour of Amsterdam with the tour leader to see what this incredible city offers. For centuries, the world’s largest commercial port has been known as the “Venice of the North” because of the many canals and over 600 bridges that cross it. See the famous Dam Square, the Benginhof, the Flower Market on the Singel, and The Tower of Montelbaan (entrances not included).

Overnight: Best Western Amedia Airport or similar, Amsterdam

Meals included: Breakfast

After breakfast, depart for Hamburg, a major port city in Northern Germany that is connected to the North Sea by the Elbe River. Hundreds of canals crisscross it, and it also contains large areas of scenic parkland. Near its core, Inner Alster Lake is dotted with boats and fringed by cafes. Upon arrival, check into the hotel and spend the remainder of the day at leisure. (Approximately 470km)

Overnight: Leonardo Hotel City Nord or similar, Hamburg

Meals included: Breakfast

Today, continue your journey to Berlin, the capital of Germany. On arrival, the remainder of the day is yours to spend at leisure, soaking in the city's culture. With the many cafés, clubs, bars, street art, and numerous museums, palaces, and other sites of historic interest, Berlin has plenty to capture your attention. (Approximately 290 kilometres)

Overnight: Hotel Ibis Styles Berlin Treptow or similar, Berlin

Meals included: Breakfast

After breakfast enjoy a walking tour with your tour leader to see the Berlin Wall Memorial in Bernauer Strasse, the Checkpoint Charlie, and the Mauermuseum (entrances not included). Afterwards enjoy free time to further explore this amazing city.

Overnight: Hotel Ibis Styles Berlin Treptow or similar, Berlin

Meals included: Breakfast

This morning, say goodbye to Berlin and travel towards Prague, Czech Republic. Along the way, stop in Dresden, known as ‘the Jewel Box of Germany’, thanks to its Baroque and Rococo city centre. In the late afternoon, arrive at Prague and check into the hotel. (Approximately 350 kilometres)

Overnight: Clarion Congress Hotel or similar, Prague

Meals included: Breakfast

After breakfast, enjoy a half-day guided tour with the local guide through Prague, often called the “City of the Hundred Spires.” See the city's most significant places and sights, including Wenceslas Square, the National Theatre, the Lesser Town, and Hradčany with Prague Castle, Charles Bridge, the former Jewish district, and the Astronomical Clock in the Old Town Square. The afternoon is free to enjoy at leisure.

Overnight: Clarion Congress Hotel or similar, Prague

Meals included: Breakfast

Today, depart Prague and relax while enjoying a scenic drive to Krakow. On the way, stop at Brno, a city in the Czech Republic known for its modernist buildings. It is a lively place of innovation and creativity. Continue on to Krakow and check into the hotel for the evening. (Approximately 535 kilometres)

Overnight: Q Hotel Plus Krakow or similar, Krakow

Meals included: Breakfast

After breakfast at the hotel, travel to Auschwitz for a guided tour of the largest Nazi concentration camp, built and operated by the Third Reich and annexed by Nazi Germany during World War II.

Return to Krakow and enjoy time at leisure. The city’s medieval old town is one of the finest in Europe. Check out the youthful restaurants, bars and cultural hangouts. While in the city, be sure to take a walk through the historic Jewish Quarter of Kazimierz, followed by a stroll along Wisla River, or choose to discover some of the main sites such as Krakow's Main Square, St Mary’s Basilica or St Florian’s Gate (entrances not included). (Approximately a 130-kilometre day)

Overnight: Q Hotel Plus Krakow or similar, Krakow

Meals included: Breakfast

Today, depart for Budapest, one of central Europe’s most delightful cities. Thanks to its scenic riverside location and spectacular architecture, it is known as the "Paris of the East”. Upon arrival, check into the house and enjoy the afternoon at leisure to discover the city. (Approximately a 400-kilometre day)

Overnight: Ibis Styles Budapest Centre or similar, Budapest

Meals included: Breakfast

After breakfast, explore Hungary’s capital on a walking tour with the tour leader. See the 19th-century Chain Bridge that connects its hilly Buda district with flat Pest and Trinity Square which is home to the 13th-century Matthias Church and the turrets of the Fisherman's Bastion, which offer sweeping views. Continue exploring this remarkable city at your own pace this afternoon.

Overnight: Ibis Styles Budapest Centre or similar, Budapest

Meals included: Breakfast

This morning, depart for ‘the Imperial City’ of Vienna. On the way, stop in Bratislava, the capital of Slovakia, where the 18th-century old town is known for its lively bars and cafes. Perched atop a hill, Bratislava Castle overlooks the old town and the Danube River. Enjoy some free time in this beautiful city before continuing to Vienna for a late afternoon arrival. (Approximately a 280-kilometre day)

Overnight: Arcotel Hotel Wimberger or similar, Vienna

Meals included: Breakfast

Today, enjoy a walking tour with the tour leader. Vienna, Austria’s capital, lies in the country’s east on the Danube River. Residents, including Mozart, Beethoven, and Sigmund Freud, shaped its artistic and intellectual legacy. The city is also known for its Imperial Palaces, including Schönbrunn, the Habsburgs’ summer residence. In the Museumsquartier district, historic and contemporary buildings display works by Egon Schiele, Gustav Klimt, and other artists.

Overnight: Arcotel Hotel Wimberger or similar, Vienna

Meals included: Breakfast

Today, after breakfast, travel to Graz, which blends Renaissance and Baroque architecture. Upon arrival, enjoy the remainder of the day at leisure in this stunning Austrian city. (Approximately 200-kilometre)

Overnight: Hotel Roomz Graz or similar, Graz

Meals included: Breakfast

Today, depart to the Slovenian capital of Ljubljana, one of Europe's greenest and most liveable capitals. Upon arrival, explore the city at leisure. From the picturesque central open-air market to the Three Bridges, the Baroque Town Hall, Ljubljanica River and Robba’s Fountain, there are plenty of sights to be uncovered (entrances not included). (Approximately 200 kilometre)

Overnight: Radisson Blu Plaza Hotel or similar, Ljubljana

Meals included: Breakfast

This morning, travel to the grand Italian city of Venice. Upon arrival, explore Venice on a half-day guided tour. Begin with a water bus ride to San Marco Island. Once on the island, you’ll see some of Venice’s best-known locations, beginning with the Piazza with the Basilica di San Marco, a stunning piece of Byzantine architecture. See the famous Bridge of Sighs, which appears on many postcards and pictures of Venice and connects the old prison to the interrogation rooms in the Doge’s Palace. Afterwards, feel free to walk the alleyways and canals of this beautiful floating city. (Approximately a 240-kilometre day)

Overnight: Sport Hotel All’Ancora or similar, Mestre (Venice Area)

Meals included: Breakfast

Enjoy breakfast this morning before setting out for Florence. In the heart of Tuscany, Florence (known as Firenze to the locals) was the centre of medieval European trade and finance and is considered the birthplace of the Renaissance. Enjoy an overview of the city from Piazzale Michelangelo, which boasts glorious vistas over the red roofs, Arno River and ancient city walls out towards the Tuscan countryside. From here, enjoy a walk around Florence’s many highlights, including the Ponte Vecchio over the Arno, the Piazza del Duomo and the Campanile Tower. (Approximately a 270-kilometre day)

Overnight: Art Hotel Museo, Prato (Florence Area)

Meals included: Breakfast

Today, head south through the jaw-dropping Tuscan countryside to Rome. On arrival, enjoy a half-day guided tour with a local guide to experience some of the richest historical sites in the world. See Piazza Venezia, the Campidoglio, centre of political life; Av. Del Fora Imperiale; the former centre of political, commercial and legal life; the Colosseum (outside) arena of gladiators and the Arch of Constantine; a monument dedicated to Emperor Constantine in 315 by the Senate and the people of Ancient Rome (entrances not included). You can also see the Palatino, where former emperors and influential people once lived, the exterior of the vast Circus Maximus, the leading site in the city where chariot-racing events were held (entrances included). (Approximately a 270-kilometre day)

Overnight: Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

Today, after breakfast, enjoy the last full day of the tour for free at leisure.

Overnight: Hotel Cristoforo Colombo or similar, Rome

Meals included: Breakfast

After breakfast, enjoy a morning at leisure before making your own way to Civitavecchia cruise terminal to embark on a dazzling seven-night Mediterranean cruise. The cruise departs at 18:00.

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Dinner

Arrival 10:00 - Departure 18:00

A fascinating, bustling, colourful port, Palermo offers an unrivalled display of Norman art and architecture and Baroque churches, combined with a warren of medieval streets and markets. With Sicily’s greatest concentration of sights and the biggest historic centre in Italy bar Rome, Palermo is a complex, multilayered port that can easily feel overwhelming if you try to do or see too much in one visit.

The best thing to do here is just to wander as the fancy takes you, sifting through Palermo’s jumbled layers of crumbling architecture along deserted back alleys, then suddenly emerging in the midst of an ebullient street market.

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

Arrival 08:00 - Departure 18:00

Ibiza, the island of entertainment, overflows with activities, sights, and seductively sandy beaches. Though primarily known for its party scene, Ibiza aims to impress with its fortified old town, rich archaeological sites, and brilliant array of beaches.

MSC Cruises excursions (not included) offer plenty of exciting things to see including:
• Ibiza’s Island
• Formentera Island and Beach
• Catamaran Tour

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

Arrival 08:00 - Departure 19:00

Formerly a Roman settlement, Valencia is a charismatic port city on the coast of Spain. Its marriage of modern and ancient architecture is a sight to behold – from the futuristic stylings of the City of Arts and Sciences to the 13th-century Valencia Cathedral. Walk around its avenues and squares and soak up the city’s spellbinding energy. Take in the beauty of its protected natural wonders, including Albufera National Park, for restful pursuits.

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

On the spectacular coastline of the French Riviera lies Marseille. This atmospheric port city is known for its unique mix of grit and glamour, seen in its labyrinth of streets and historical architecture. Stunning towns are to be found only a few miles from Marseille’s charismatic cafes and bustling Vieux Port. Visit Aix-en-Provence, the birthplace of Cézanne, or take in the ancient beauty of Avignon.

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

Arrival 08:00 - Departure 17:00

The port city of Genoa is the gateway to Italy’s glamorous Riviera. Wander down its winding medieval alleyways, take in historical Piazza Matteotti, and admire a magnificent cluster of 16th and 17th-century buildings. Genoa’s heritage as a naval power is evident in La Lanterna, a historical lighthouse built in 1543. Beyond the city, romantic towns can be found nestled along the coastline, including the gelati-coloured Portofino.

Overnight: MSC Cruises - ‘MSC Grandiosa’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive at 08:00

Enjoy your last breakfast on board before disembarking and making your own way to the airport for the return flight back to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive in Australia (or New Zealand) +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead up to and immediately prior to travel, as well as any requirements post-travel upon their return.

Cancellation & Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent: TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers.
• each booking is unique: our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc.
• changes/modifications to your booking may not be possible: once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order.
• Travel Offers are a package: our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering.
• our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us.
To read more about our Cancellation and Refund Policy, please click here.

General Terms & Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

 
Travel offer is valid for travel on selected dates until the 14th October 2025.
 
This travel offer is priced for one person based on twin share.  
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement applies: 
Itinerary 1: 30-Day Package 
• 2025: $2,950  
 
Itinerary 2: 37-Day Package 
• Inside Cabin: $4,450
• Ocean View Cabin: 4,750
• Balcony Cabin: $5,000
 
Departure Dates  
Itinerary 1: 2025
May: 4
August: *10
September: 14, 28
October: 14
  
Itinerary 2 with Med Cruise: 2025
May: 4
August: *10
September: 14, 28

Please note: See checkout for live dates and availability. 
 
Surcharges  
Please note: 
• Dates/months with a * incur a high season surcharge of $250 per person.
 

Departure Cities  
Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland
 
Departure City Surcharges  
*Brisbane: $250 per person
*Adelaide: $400 per person 
*Auckland: $650 per person 
 
International Full-Service Flight(s) Used  
• Cabin Class: Economy Class
Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights   
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Emirates: $300 per person 
• Qatar Airways: $300 per person 
• Singapore Airlines: $450 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.  

Arrive Early and Stay Behind Options
Arrive Early
Barcelona, Spain - From $300 per person, subject to availability.

Stay Behind
Rome, Italy - From $300 per person, subject to availability.

Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• An Arrive Early or Stay Behind can only be booked up to 60 days prior to your package’s start date, or after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
• 6 December 2024 - 31 January 2025
• 28 March 2025 - 27 April 2025
• 16 June 2025 - 20 July 2025
• 15 September 2025 - 12 October 2025
• 1 December 2025 - 31 January 2026
• 3 April 2026 - 20 April 2026
• 26 June 2026 - 17 July 2026
• 18 September 2026 - 9 October 2026
• 12 December 2026 - 26 January 2027
 
  Stopover Packages 
* Doha, Qatar
* Dubai, UAE
* Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Doha Grand Prix: end November to start December 2025
Doha MotoGP: November 2025
Abu Dhabi Grand Prix (for Dubai): December 2025
Christmas and New Years Eve: 22 December 2025 to 02 January 2026
Please note: the exact dates for 2025 & 2026 are yet to be confirmed.
 
Flight Class Upgrades  
• Business Class (international sector only): For pricing, please refer to the payment cart upon checkout.
Please note: 
• All Business Class upgrades are subject to availability (if we are not able to fulfil your request the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a Business cabin; subject to aircraft configuration. 
 

'MSC Grandiosa' Ship
(Itinerary 2 - 2025 Dates)
Is a magnificent cruise ship that offers an unforgettable experience for travellers seeking luxury and adventure on the high seas. With its sleek design and modern amenities, this vessel promises a vacation like no other.
 
Dining: 
Dining options abound on the MSC Grandiosa, with a wide array of restaurants and cafes serving up delicious cuisine from around the world. From gourmet Italian fare to fresh seafood and international buffets, there's something to satisfy every palate. Guests can enjoy casual meals by the pool, elegant dinners in the main dining room, or intimate dinners at specialty restaurants.
 
Entertainment:
The ship features a state-of-the-art theatre where guests can enjoy Broadway-style shows, live music, and comedy acts. There's also a casino for those feeling lucky, as well as bars and lounges where guests can relax with a cocktail and enjoy stunning ocean views.
 
Activities:
From swimming pools and water slides to a sports complex with basketball courts and a jogging track, there's no shortage of things to do. Guests can also indulge in spa treatments, fitness classes, and shopping at the onboard boutiques.
 
Family-Friendly:
The ship features a dedicated kids' club with supervised activities for children of all ages, as well as a teen lounge where older kids can hang out and make new friends.
 
Technology:
One standout feature of the MSC Grandiosa is its innovative technology, including the MSC for Me digital platform. This cutting-edge system allows guests to easily access information about onboard activities, make dinner reservations, and even track their kids' whereabouts using wearable devices.
 
Cabins  
The MSC Grandiosa offers a range of beautifully appointed cabins to suit every traveler's needs and preferences. From cozy interior staterooms to spacious suites with private balconies, each cabin is designed with comfort and style in mind.
 
Interior Cabins:
Interior cabins on the MSC Grandiosa provide a comfortable retreat for guests looking for a cozy space to unwind after a day of exploration. These cabins typically range in size from approximately 12 to 16 square metres, offering ample space for rest and relaxation.
 
Ocean View Cabins:
Ocean view cabins feature large windows or portholes that offer stunning views of the sea and the destinations you'll visit. These cabins are slightly larger than interior cabins, typically ranging from approximately 16 to 21 square metres, providing plenty of room to stretch out and enjoy the scenery.
 
Balcony Cabins:
For guests seeking a little extra luxury, balcony cabins on the MSC Grandiosa offer the ultimate in comfort and convenience. These cabins feature private balconies where guests can enjoy breathtaking views and fresh sea air. Balcony cabins are typically larger than interior and ocean view cabins, ranging from approximately 17 to 34 square metres, including both indoor and outdoor space.
 
All cabins are subject to availability; some cabins may have restricted views. 
 

Accommodation Used 
3-4 Star (Self-Rated) 
• Barcelona: Rafaelhoteles Badalona or similar
• Arles: Hotel Styles Palais de Congrès or similar
• Cannes: Hotel Ibis Mandelieu or similar
• Paris: Hotel Mercure Porte de Pantin or similar
• London: Ibis Earl Court or similar
• Amsterdam: Best Western Amedia Airport or similar
• Hamburg: Leonardo Hotel City Nord or similar
• Berlin: Hotel Ibis Styles Berlin Treptow or similar
• Prague: Clarion Congress or similar
• Krakow: Q Hotel Plus Krakow or similar
• Budapest: Ibis Styles Budapest Centre or similar
• Vienna: Arcotel Hotel Wimberger or similar
• Graz: Hotel Roomz Graz or similar
• Ljubljana: Radisson Blu Plaza Hotel or similar
• Mestre (Venice Area): Sport Hotel All’Ancora or similar
• Prato (Florence Area): Art Hotel Museo or similar
• Rome: Hotel Cristoforo Colombo or similar 
 
Itinerary 2 – Extension Package
4 Star (Self-Rated) 
Cruise: MSC Cruises - MSC Grandiosa ship
Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel. 
 
Extra Nights  
Not available at check-out.  
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity  
2 people 
 
Child Policy  
• No child discounts. The full price applies for all children travelling with their parents.
• Valid for Children 8 years old and over. 
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed. 
 
Triple Share  
Not available.  
 
Bedding Configuration  
Double or Twin bedding. 
 
Adjoining / Interconnecting Rooms  
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option. 
 

 
Minimum group size 20, maximum group size 38 per vehicle. 
 
Optional Tours / Activities  
• Some tours require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line prior to travel (subject to availability).
• Shore excursions can also be booked whilst onboard (subject to availability). 
 

 
• Visa fees and requirements
• Meals/beverages not stated in the itinerary
• Optional gratuities/tipping:
Land tour: Recommended €5 per person per day
• City Taxes: Payable directly to the hotel at check-in.
Venice Area: €3.10 per person, per night
Florence/Montecatini: €1.40 per person, per night
Rome: approx. €6.00 per person, per night
• Optional activities/tours
• Personal expenses
• Transfers not stated in the itinerary (Itinerary 2 - Day 29 Hotel to Cruise Port & Day 36 Cruise Port to Airport)
• Venice City Centre Entrance Fee
• Travel insurance  
 

 
Venice Historical Centre Entrance Fee
As of the 25th April to July 2024, the city of Venice will be imposing an entrance fee to manage the influx of tourists. Visitors will be required to pay €5 per person to enter the city centre between the hours of 08:30 to 16:00.
This fee will need to be paid via an online portal: https://cda.ve.it/en/ which will generate a QR code to be checked at checkpoints before entering Venice City Centre.
Please note: More information will be provided whilst on tour.
 
TOUR GUIDE VS. TOUR LEADER 
Tour Guide 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
 
Tour Leader 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES 
Europe 
Spring in Europe is in March, April and May is a great season to discover Europe. Temperatures range from lows of 5°C to highs of 19°C. Summer is from June to August and is when the region is at its peak travel time with many Europeans and Brits heading to the coastlines of France, Spain, Greece, Italy and Turkey to soak up some vitamin D. Generally speaking, Europe's summer temperatures average around 20° Celsius. Average temperatures for September and October at major cities throughout Europe average around 15°C.
 
FLIGHTS 
Seat Selection & Frequent Flyer Points 
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information. 
 
Passport Validity 
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
 
CRUISE 
Disembarkation 
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port. 
 
Cruise Loyalty Discounts: 
Please note: Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line direct upon receiving their TripADeal travel documents to request any membership benefits they are entitled to.
 
COACH TOUR 
Meals 
Daily breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.  
Please note: We will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to. 
 
Luggage 
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
 
OTHER 
Fitness Level Required / Mobility 
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel. 
 
Gratuities / Tipping 
Land 
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day. This covers the guide/leader and the driver and will be collected whilst on tour.
Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request. 
 
Cruise: 37-Day Extension Package Only 
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. MSC is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship. 
 
Sightseeing 
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability). 
 
Shopping 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information. 
 

 
Europe
A tourist visa is not required for stays up to 90 days if travelling on an Australian Passport. 

United Kingdom
The UK Government announced the next phase in the roll out of Electronic Travel Authorisations (ETAs). As of 8th January 2025, all Australia and New Zealand passport holders will require an ETA to enter the UK. An ETA gives visitors permission to travel to the UK. Visitors who do not currently need a visa may need to apply an electronic travel authorisation (ETA) to travel to the UK, please refer to the UK Government website for further information.

Important: 
Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering. 
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required. 
 

Voluntary Changes  
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers. 
 
Name Changes Due To Passenger Error  
• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers. 
 
Supplier Fees  
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.