Balkans & Beyond River Cruise

• Return international flights (economy class) surcharges may apply.

• 8 night 5-star luxury river cruise: Vienna to Bucharest
• Sail aboard the brand new 5-star ‘Amadeus Nova’ ship
• Stay in an elegant, outside-view cabin
• Enjoy special onboard entertainment including lectures, cooking demos and a music program by a pianist or by the Amadeus music group
• Free-flowing soft drinks, beer and wines from Europe’s famous regions with every lunch and dinner onboard
• Enjoy a cocktail reception, welcome dinner and Captain’s gala dinner
• Complimentary WiFi onboard
• Complimentary use of onboard bicycles
• 24-hour complimentary coffee, tea, hot chocolate and water onboard the cruise
• Bottled water replenished daily
• Onboard fitness centre open 24 hours a day
• Staff gratuities

• 7 nights of 4 star hotel accommodation on the tour

• Enjoy 30 meals including all gourmet meals on board

• English-speaking onboard Cruise Director
• English-speaking Tour Leader
• English-speaking guides
• Airline and cruise taxes and surcharges
• Cruise Staff gratuities
• All local taxes, city taxes, parking, and checkpoint fees

• Transportation by private air conditioning vehicles

• Day 2 airport transfer
• All port transfers

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Today depart for Prague, Czech Republic.

Meals included: In-Flight

Welcome to the beautiful city of Prague. Upon arrival, be met by a representative and transferred to the hotel. The remainder of the day will be at leisure.

Overnight: Hotel Clarion Congress Hotel Prague or similar, Prague

Meals included: None

After breakfast, enjoy a guided walk through Prague, known as the ‘City of the Hundred Spires’. At the heart of the city is the Old Town Square, renowned for its colorful Baroque buildings, Gothic churches, and the medieval Astronomical Clock, which gives an animated show on the hour.

Completed in 1402, the beautiful pedestrian-only Charles Bridge is lined with statues of Catholic saints. See the city’s most important sights on tour, including Wenceslas Square, the National Theatre, the Lesser Town and Hradčany with Prague Castle, Charles Bridge, the former Jewish district, and the Astronomical Clock in the Old Town Square. The afternoon is free at leisure.

Overnight: Hotel Clarion Congress Hotel Prague or similar, Prague

Meals included: Breakfast

(Approx. 365 Km Travel Day)

Enjoy breakfast at the hotel before departing for Vienna.

Upon arrival check-in to your hotel. Enjoy the remainder of the day at leisure in the Austrian capital city.

Overnight: Hotel Arcotel Kaiserwasser or similar, Vienna

Meals included: Breakfast

Embark at 16:00

This morning, enjoy a walking city tour in the ‘Imperial City’ of Vienna with your tour leader. There is much to see in this vibrant capital city: its imperial palaces, the impressive buildings along the Ringstrasse, St. Stephen Cathedral and the famous Vienna Opera among many others.

In the afternoon be transferred to the Danube port of Vienna for your cruise embarkation at 16:00 on the brand new 5-star Amadeus Nova ship. The friendly crew of the Amadeus will be awaiting your arrival. Soon after, the Cruise Director will invite you for a welcome cocktail followed by a specially-prepared welcome dinner. The cruise will stay docked in Vienna for the night.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Dinner

Vienna: Depart 02:00 - Bratislava: 07:00 to 23:00

The ship will depart Vienna at 2:00 and spend the night cruising for an early arrival into the Slovakian capital of Bratislava before breakfast. It's a romantic city, with its impressive Gothic and Baroque buildings. Enjoy time at leisure to experience the city, which is dominated by the imposing Bratislava Castle high above the streets below. Alternatively, join an optional shore excursion - City Tour of Bratislava (not included). Stroll to the historic city centre, where you can admire sights such as the Primatial Palace and St. Martin’s Cathedral.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Esztergom: 07:00 to 08:30 - Budapest: 12:00 to 21:00

After breakfast, you might like to join an optional guided tour to Esztergom and Szentendre – two towns which, though vastly different, are equally fascinating. In the former Hungarian capital of Esztergom, you follow the footsteps of Hungarian kings and clerics, while the artists’ town of Szentendre is unique due to the many museums and contemporary galleries housed there. Passengers who choose to remain on board will, in the meantime, continue to Budapest, where those who opted for the tour will rejoin the ship for lunch.

In order to enjoy the magnificence of the Hungarian capital, you might like to go on a city sightseeing tour during the afternoon (not included). In the evening, you will enjoy an atmospheric cruise through Budapest, also known as the “Paris of the East”, which is festively lit up at night, revealing Budapest’s most beautiful side. A folklore show on board will complete the experience.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive 12:30, Depart 22:00

Your cruise ship reaches the eastern Croatian town of Vukovar after lunch. You can take an optional city sightseeing tour, followed by a breath-taking optional excursion to the Kopacki Rit Nature Park. This 23-hectare nature reserve, situated at the confluence of the Drava and Danube Rivers, is home to a diverse bird population and provides a protected environment for many species of plants and animals. Explore this wetland by boat and enjoy the unspoilt beauty of nature before returning to your Amadeus ship for dinner. The ship departs for Belgrade during the night.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive 08:00, Depart 23:59

This morning arrive in Belgrade. Known as the White City, Belgrade is one of the most historically rich cities in Serbia and sits at the juncture of the Danube and Sava Rivers. Highlights of the city include the Parliament, Terazije Square, the Palace of Princess Ljubica, and St. Sava Temple - the largest Orthodox Church in Serbia. The city has a vibrant pedestrian area with plenty of shops and markets to browse. To sample the local cuisine, head to Skadarska Street (Skadarlija), a popular dining precinct where the spirit of Old Belgrade is alive and well. Explore the city at leisure, or take the opportunity to join the optional shore excursion - Morning city tour of Belgrade (not included). Tonight, continue cruising along the Danube.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Golubac: 07:00 to 10:00 - Donji Milanovac: 13:00 to 14:30

The fortress of Golubac with its magnificent views has an equally magnificent past filled with the spirits and sounds of successful battles to defend the fortress. You might like to take a leap back to the Stone Age on the alternative excursion to the architectural site of Lepenski Vir with its exciting excavations and exhibits. For an active adventure, you can opt to join us on a hike through the magnificent Djerdap National Park to its famous Kovilovo viewpoint.

Rejoin the ship in Donji Milanovac and spend the afternoon on board for a truly impressive natural spectacle. Take a seat on the sun deck and relax as we cruise through one of the most impressive gorges in Europe which also marks the border between Serbia and Romania. In one section, the river narrows to a scant 200 meters wide and 80 meters deep. The majestic views of the Carpathian and Balkan mountains paint a memorable scene. As we cruise, be sure to look for the small monastery church of Mraconia and the enormous 40-meter rock sculpture of the Dacian King Decebalus near Dubova.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Svishtov: 13:00 to 14:00 Rousse: 18:00 to 20:00 - Giurgiu: 20:30 to 22:00

Admire the changing scenery as the ship makes its way around river bends and through the Iron Gates – a picturesque passage named for the two hydroelectric dams that control the water flow. Watch from the deck as the vessel passes through the narrow gorge between the Carpathian and Balkan Mountains which forms a natural border between Serbia and Romania. Keep an eye out for the many caves and rock sculptures hidden among the steep hills overlooking the Danube.

Spend the morning cruising the Danube River through the Bulgarian countryside, gazing out upon delightful homes and colourful villages from the comfort of the ship’s deck. Those who wish can take part in an on-land optional excursion to Veliko Tarnovo and Arbanassi (not included) will begin the tour from Svishtov and includes an exciting morning filled with culture and history, as well as lunch in a local Bulgarian restaurant. The ship will continue to Rousse, where those who opted for the optional tour will meet back up with the cruise. After lunch, the journey continues downriver and in the evening you can enjoy a festive Gala Dinner with your captain and an evening program which will be an atmospheric close to the day.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive 09:00, Depart 23:00

The natural beauty of the Danube Delta is on full display today. Open your eyes, you're in paradise! From Hârşova, discover the breathtakingly beautiful Danube Delta, one of the largest wetland biotopes in the world and a UNESCO World Heritage Site with a rich variety of flora and fauna. The bus takes you from Hârşova to Tulcea to your excursion boats for a delta safari and a voyage of discovery through the beautiful nature reserve (not included). In the evening, a folklore program awaits you on board.

Overnight: Amadeus River Cruises – ‘Amadeus Nova’ ship

Meals included: Breakfast; Lunch; Dinner

Arrive 09:00

During breakfast, reach the Romanian town of Fetesti, where you leave your floating hotel. After disembarking, you will be transferred to Bucharest, and check in at a centrally-located 4-star hotel. Thereafter, you can take part in a guided sightseeing tour through this vibrant city, which has approximately two million inhabitants and a unique charm thanks to its eclectic mix of buildings from different eras. Enjoy a guided panoramic bus tour of the capital, which has often been referred to as ‘Little Paris’. See its main attractions including The Parliament, Arcul de Triumf (identical to the Arc de Triomphe from Paris), Lipscani (a neighbourhood that will remind you of Paris), and more. The remainder of the day is free to spend at leisure.

Overnight: Novotel City Centre Bucharest or similar, Bucharest

Meals included: Breakfast

Enjoy breakfast at the hotel, then transfer to Sinaia by bus. Situated in the historic region of Muntenia, Sinaia was so named after the Sinaia Monastery, around which it was built. The town is characterised by its crayon-coloured wooden houses, contrasted with the ‘wedding-cake’ style of its grander 19th-century buildings. Here you will see the Peleş and Pelişor Castles and the Sinaia Monastery (entrance not included). Once home to Romania’s first king, Carol I, who created a summer retreat here, Peleş Castle is a dream of fairy-tale turrets and hidden passages. Approx. 190 Km.

Enjoy time at leisure for lunch (not included) and then transfer to the city of Brasov in the Carpathian Mountains of southern Transylvania. The city is home to Bran Castle, better known as ‘Dracula’s Castle’. Enjoy a panoramic city tour by bus and a walking tour with your tour leader, taking in the main attractions of this medieval city. The Rope Street, The Black Church, The First Romanian School, and the old town are just a few of the city’s highlights. After the tour, check in to the hotel.

Overnight: Aro Palace Brasov Hotel or similar, Brasov

Meals included: Breakfast

Following breakfast at the hotel, enjoy the sights of Brasov. Learn the story behind the Dracula myth with a visit to Bran Castle (entrance included). Be transported back in time with a visit to the village museum, and learn how the farmers of this region used to live in days gone by. Continue the journey to the Rasnov Fortress (entrance not included). From the top of the fortress, you will be able to admire stunning views of the Carpathian Mountains and surrounding villages. In the evening, you might like to enjoy dinner in a local restaurant (not included). You can opt to taste the restaurant’s mouth-watering fare ranges from ciorba soups to huge portions of meat.

Overnight: Aro Palace Brasov Hotel or similar, Brasov

Meals included: Breakfast

Today after breakfast, depart back to Bucharest and enjoy the rest of the day at leisure in the historic city of Bucharest, a dynamic, energetic and fun capital. Approx. 180 Km.

Overnight: Novotel City Centre Bucharest or similar, Bucharest

Meals included: Breakfast

Today at the appropriate timemake your way to Bucharest Airport for the return flight home to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: some flights may arrive +1 day later due to flight scheduling.

Meals included: None

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on the 16th September 2025.

This travel offer is priced per person based on a twin share. 

Single Traveller Supplement
-    Premium Strauss Deck: $6,100
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Departure Date
16th September 2025       
Please note: See checkout for live availability.

Departure Cities         
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland

Departure City Surcharges
*Perth: $200 per person
*Auckland: $600 per person
*Brisbane or *Adelaide: $700 per person

International Full-Service Flight(s)  
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Qatar: $475 per person 
• Emirates: $685 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early Options
Prague, Czech Republic - $300 per person
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 16th June 2025 – 20th July 2025
• 15th September 2025 – 12th October 2025
• 1st December 2025 – 31st January 2026

Stay Behind Options
Bucharest, Romania - $300 per person
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 16th June 2025 – 20th July 2025
• 15th September 2025 – 12th October 2025
• 1st December 2025 – 31st January 2026

Stopover Packages 
* Doha, Qatar
* Duba, U.A.E
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Amadeus Nova Ship:
Like her name, our newest vessel AMADEUS Nova defines the future of responsible luxury cruising. Impeccably designed down to the last detail, this vessel introduces the latest green technologies, reflecting our commitment to respect the nature of the remarkable destinations we visit.
The technology you don’t see—hybrid engines, solar panels, and cutting-edge energy conservation—is as important as what you do see. Around each corner, discover elegant spaces to roam, multiple dining venues, a heated swimming pool, and unparalleled views from every suite.
Our signature palette of warm colours complements the sleek modern design that brings the natural world right to your doorstep. Join us on board and step into the future as you glide past the captivating landscapes along the Rhine and Danube rivers.

Onboard currency: Euro

Cabins/Staterooms:
Premium Strauss Deck (Middle Deck - Middle Position)
Drop-down panoramic window (can be opened), (17.5 m²). Spacious bathroom, mini-bar, walk-in wardrobe, choice of bed configuration (double or twin bed, subject to availability), flat-screen television, individual climate control, en-suite bathroom with shower/WC, hair dryer, direct dial telephone and in-room safe.

All cabins are subject to availability; some cabins may have restricted views.

Cruise Arrival and Departure Times: 
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
4 Star Properties (Self-Rated)
• Prague (Czech Republic): Clarion Congress Hotel
• Vienna (Austria): Hotel Arcotel Kaiserwasser
• Bucharest (Romania): Novotel City Centre Hotel
• Brasov (Romania): Aro Palace Brasov Hotel

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

5-Star River Cruise (Self-Rated)
• AMADEUS: Amadeus Nova Ship
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Twin or double (subject to availability).

Minimum group size 20, maximum group size 40 per vehicle.

Optional Tours/Activities
• Danube Delta nature experience only bookable onboard
Package A | $320 per person
• City tour of Bratislava
• City tour of Budapest
• City tour of Belgrade
 
Package B | $640 per person
All of Package A, plus the following:
• Esztergom, Visegrad Castle & Szentendre
• An authentic taste of Budapest
• Vukovar, Osijek & Kopacki Rit
• Rousse with Basarbovo Monastery
 
Package C | $920 per person
All of Package A & B, plus the following:
• Taste: Vinyard Raca and The Carpathian wine region
• Excursion to Topola & Oplenac
• Skadarlija, the artists’ quarter
• Veliko Tarnovo & The Tsarevets Fortress
 
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Airport transfer on day 17
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Eastern Europe:   
The average high in Eastern Europe and the Balkans during September is 20ºC, cooling to 16ºC at night. 

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
An easy / low level of fitness will be required. 
Easy / low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.

Gratuities / Tipping:
Land
Gratuities (tips) are not included in the tour price for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 5-8 Euros per person per day. This covers the guide/leader and the driver and will be collected whilst on tour.

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa for Europe is not required for stays up to 90 days if travelling on an Australian or New Zealand passport 
Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.