Wonders of Iceland & Fjords

• Return international full-service flights (economy class), departure city surcharges may apply
• One-way domestic flight from Bergen, Norway to Copenhagen, Denmark

• 11-night MSC UK and Iceland cruise
• Sail aboard the magnificent ‘MSC Preziosa’ ship

• 7 nights of 3 and 4-star hotel accommodation

• Enjoy 38 meals, including daily breakfast and all meals while cruising

• English-speaking tour guides
• Airline taxes and surcharges

• Transportation by private air-conditioned vehicles

• Day 6: Hotel to airport in Bergen
• Day 6: Airport to hotel in Copenhagen
• Day 8: Hotel in Copenhagen to port in Hamburg transfer

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today you'll depart for the capital city of Norway, Oslo!

Please note: Due to flight scheduling and availability, some departures may occur on Day 2 and arrive on Day 2. Flight times will be indicated on your final documentation approximately 4-6 weeks prior to departure.

Meals included: In-Flight

Upon arrival, please make your own way from the airport to your hotel. You can then spend the rest of the day at leisure exploring the city of Oslo which is famous for its idyllic green scenery, incredible world-class museums and wonderful fjords.

Take a stroll through the lively streets, admire the innovative architecture and enjoy the picturesque view from the harbour promenade.

Please note: Your accommodation is approximately 14 kilometres from central Oslo.

Overnight: Thon Sno Hotel or similar, Oslo

Meals included: None

Enjoy a three-hour city tour, when you can take in the main highlights of Oslo, including the mediaeval Akershus Fortress, Royal Palace, City Hall and Karl Johans Gate, which is the lively main street of the city (entrances not included).

Afterwards, see the famous Frogner Park before transferring approximately 220 kilometres to Gelio, a town known for its ski resorts and beautiful mountain trails.

Today travel approximately 240 kilometres.

Overnight: Geilo Hotel or similar, Geilo

Meals included: Breakfast

Today you'll take a train from Geilo to the tiny place of Myrdal, on an approximately 1.5-hour journey up into mountains. From here, you'll leave the train and change to the famous Flåmsbana, one of Europe’s most popular railway journeys. Onboard you'll undertake a magical 1-hour train ride through some of the most impressive scenery in the world.

Depart the small village of Flåm by boat to enjoy a fjord cruise on the magnificent Aurlandfjord and Sognefjord, the deepest of its kind in Norway. During the cruise, you will also visit the stunning UNESCO Word Heritage-listed Nærøyfjord. Take a moment to behold the awe-inspiring surrounding mountains, some of the most majestic in Norway, before ending the cruise in Gudvangen, an old Viking village that's located at the inner part of the narrow Nærøyfjord.

Disembark the ship and continue on to the picturesque city of Bergen, the second-largest town in Norway.

Please note: Check-in luggage will travel via coach to Gudvangen to meet your arrival.

Overnight: Comfort Bergen Hotel or similar, Bergen

Meals included: Breakfast

Meet your local guide at the hotel and enjoy a guided tour (approximately two hours) of Bergen where you can take in the famous UNESCO World Heritage-listed colourful Bryggen Wharf, once a centre of the Hanseatic League’s trading empire, and the Fish Market which is one of Norway's most visited outdoor markets.

In the afternoon, enjoy time at leisure to explore this beautiful city on your own.

Overnight: Comfort Bergen Hotel or similar, Bergen

Meals included: Breakfast

Enjoy a morning at leisure in Bergen before being transferred to the airport for your flight to Copenhagen. Upon arrival, you will be met and transferred to your hotel where you can spend the rest of the day at leisure in the Danish capital city.

Overnight: Comfort Hotel Vesterbro or similar, Copenhagen

Meals included: Breakfast

Today, you'll enjoy a three-hour city tour with a local guide to see the main sights of Copenhagen. You'll drive down Hans Christian Andersen Boulevard which runs past the Tivoli Gardens, a world-famous amusement park, before crossing the picturesque canal and seeing the Christiansborg Palace. Pass the beautiful old Stock Exchange and marvel at Kongens Nytorv with its Royal Theatre then continue to Nyhavn, a street well known for its variety of nightlife.

Afterwards, stop at the Amalienborg Palace, the Danish Royal Family’s winter residence. The tour continues to one of the most famous sights in Copenhagen and one of the symbols of the city, the Little Mermaid statue, as well as the Gefion Fountain which features a large-scale group of animal figures being driven by the Norse goddess Gefjon.

After the tour, spend the rest of the day at leisure in this cosmopolitan city.

Overnight: Comfort Hotel Vesterbro or similar, Copenhagen

Meals included: Breakfast

Departs 19:00

Spend a morning at leisure in the stunning city of Copenhagen before transferring to the cruise terminal in Hamburg to board your MSC Iceland Cruise.

Today travel is approximately 330 kilometres.

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Dinner

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 - 17:00

The port of Invergordon stands on the shores of Cromarty Firth, an inlet in Scotland's Northwest Highland region. This cruise destination reveals an extraordinary Easter Ross town, known for its stunning summits, gentle green slopes, colourful murals, and historical architecture.

Shore excursions (charges apply):
MSC Cruise excursions offer plenty of exciting things to see including:
• Loch Ness and its Mystery Creature
• Highland Castles: Cawdor, Urquhart and Dunrobin
• Glenmorangie Whisky and Royal Dornoch

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Arrive: 10:00 - Overnight

Reykjavik, the world’s most northerly capital, is a small but bustling port city abundant with Viking museums, shops, and a lively atmosphere. This cruise destination boasts a range of nearby attractions including a geothermal blue lagoon, a stunning waterfall, and blissful lakes (charges may apply).

Shore excursions (charges apply):
MSC Cruises excursions offer plenty of exciting things to see including:
• Gullfoss Waterfall
• The Þingvellir National Park
• Bathing in the Blue Lagoon

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Depart 18:00

Continue to explore or take part in another optional shore excursion before departing in the evening.

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 - 19:00

On the shores of Skutulsfjörður, on the northwestern point of Iceland, lies the ancient town of Isafjordur, an MSC Cruises destination. Nearby, the spear-shaped island of Vigur is a pristine paradise, home to puffins, gulls, and a delightful sea lion colony (shore excursion required).

Shore excursions (charges apply):
MSC Cruises shore excursions offer plenty of exciting things to see including:
• Dynjandi Waterfall
• Thingeyri: Old Traditions and Viking Culture
• Vigur Island

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 - 18:00

Akureyri, an atmospheric port town in northern Iceland, is characterised by its sweeping fjord and backdrop of breathtaking mountains.

This Cruises destination makes an excellent starting point for visits to the surrounding landscapes, which feature incredible natural wonders such as the glorious Godafoss Waterfall (shore excursion required).

Shore excursions (charges apply):
MSC shore excursions offer plenty of exciting things to see including:
• Godafoss Waterfall
• Lake Mývatn’s Waters
• Skútustaðir Pseudo-Craters

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Docked: 09:00 - 20:00

Kirkwall, the largest town in the Orkney archipelago, is located in the Northern Isles of Scotland. This magnificent MSC Cruises destination is celebrated for its UNESCO World Heritage Site — a Neolithic ceremonial complex (shore excursion required).

Shore excursions (charges apply):
MSC shore excursions offer plenty of exciting things to see including:
• Orkney's Countryside and Scapa Flow
• The St. Magnus Cathedral
• Skara Brae and Skail House
Scapa Flow is an ancient maritime body of water, dating back to Viking times. It provides access to the North Sea and the Atlantic Ocean, while being sheltered by an array of islands.

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Overnight: MSC Cruises 'MSC Preziosa’

Meals included: Breakfast; Lunch; Dinner

Arrive: 06:00
After breakfast, make your own way to the hotel and spend the rest of the day at leisure in the beautiful city of Hamburg.

Hamburg is one of the most beautiful cities in the world and radiates an incomparable charm.

You might like to go on a discovery tour through the city by the river Elbe and explore the most beautiful sights, attend unique events or feast in the most delicious restaurants & cafés (charges apply). The city's scene & nightlife are known all over the world and Hamburg is also a great shopping metropolis.

Overnight: Mercure Hotel Hamburg Mitte or similar, Hamburg

Meals included: Breakfast

Today, at the appropriate time make your own way to the airport for your return flight home after a trip of a lifetime!

Meals included: In-Flight

Please note: Due to flight scheduling some flights may arrive +1 or +2 days later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
  
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 2nd June 2025.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies: 
Inside Cabin: $3,050
Oceanview Cabin: $3,350
Balcony Cabin: $3,650
 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025
May: 11
June: *2
 
Please note: See checkout for live dates and availability.
 
Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $220 per person.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland
 
Departure City Surcharges
• Perth: $100 per person
• Brisbane or Adelaide: $200 per person
• Auckland: $600 per person
 
International Full-Service Flight(s)
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Internal Flight(s)
• Cabin Class: Economy Class
• Route: Bergen, Norway - Copenhagen, Denmark
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Preferred Airline surcharge
• Cabin Class: Economy Class
• Singapore Airlines: $685 per person 
• Emirates: $265 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive Early Options
Oslo, Norway - $300 per person
High season dates: up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
28th March 2025 – 27th April 2025
16th June 2025 – 20th July 2025
15th September 2025 – 12th October 2025

Stay Behind Options
Hamburg, Germany - $300 per person
High season dates: up to $500 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
28th March 2025 – 27th April 2025
16th June 2025 – 20th July 2025
15th September 2025 – 12th October 2025

Stopover Packages 
* Dubai
* Doha
* Singapore
 Includes:
• 2, 3 or 5 nights in 4-star accommodation. 
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout. 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Singapore Grand Prix: September 2025
Doha Grand Prix: end November to start December 2025
Doha MotoGP: November 2025
Abu Dhabi Grand Prix (for Dubai): December 2025
Christmas and New Year's Eve - 22 December 2025 to 2 January 2026

Please note: The exact dates for 2025 & 2026 are yet to be confirmed.
  
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed
 
Domestic Flight Information
Baggage allowance per person:
• 1 x 23 Kg of checked baggage
• 1 x under seat carry-on bag: 30cm x 20cm x 38cm
• 1 x overhead carry-on bag: 55cm x 40cm x 23cm
• Maximum combined carry-on weight: 7 Kg

MSC Preziosa Ship
Welcome to the epitome of elegance and excitement on the high seas – the MSC Preziosa. Embark on a journey like no other as we introduce you to one of the most exquisite cruise ships to ever sail the world's waters. 
 
A Floating Oasis of Opulence
The 'MSC Preziosa' is a masterpiece of maritime engineering, boasting 18 dazzling decks and a capacity to accommodate over 4,300 passengers. From the moment you step aboard, you'll be enveloped in opulence and sophistication. The ship's magnificent design seamlessly blends modernity with timeless elegance, creating an atmosphere that is both inviting and awe-inspiring.
 
World-Class Dining
Culinary excellence is at the heart of the 'MSC Preziosa' experience. Savour a world of flavours with an array of dining options that cater to every palate. Whether you prefer fine Italian cuisine at Eataly, international delights, or casual bites at the buffet, there's a dining experience to satisfy every craving.
 
Entertainment Beyond Imagination
Prepare to be dazzled by the onboard entertainment options. From Broadway-style shows in the futuristic Platinum Theatre to the thrilling Vertigo Waterslide, there's something for everyone. Try your luck at the glitzy Casino, or simply enjoy a quiet evening in one of the ship's elegant lounges.
 
Relaxation & Wellness
Pamper yourself at the MSC Aurea Spa (charges may apply), where rejuvenation and relaxation are taken to new heights. Unwind with a soothing massage or indulge in a range of beauty treatments. The ship also features a fitness centre with state-of-the-art equipment and picturesque sea views.
 
Family Fun & Kids' Paradise
Families will delight in the diverse range of activities available for all ages. Kids can enjoy supervised programs at the Kids and Teens Clubs while parents take a well-deserved break. The onboard waterpark and dedicated family pool area provide endless fun in the sun.
 
Cabins/Staterooms
Rest in absolute comfort in the ship's opulent staterooms and suites. Each room is a sanctuary of style and serenity, complete with modern amenities and stunning ocean views. Whether you choose an interior cabin or a suite with a private balcony, you'll find the perfect haven to unwind after your daily adventures.
 
Interior Cabins
For those who value cosiness and elegance, the Inside Cabins offer a serene haven. These well-designed spaces are perfect for a restful night's sleep and include all the amenities you need. Measuring approximately 13-16 square metres, they provide a comfortable retreat.

Includes:
• Relaxing armchair
• Bathroom with shower, vanity area and hairdryer
• Comfortable double or single beds (on request)
• TV, telephone, Wi-Fi connection available (for a fee), safe and minibar  
 
Ocean View Cabins
Enjoy the breathtaking vistas of the open sea from the Oceanview Cabins. With large windows that allow natural light to flood in, these cabins offer the perfect backdrop for your cruise adventure. Spacious and measuring around 12 - 20 square metres, they provide a comfortable space to relax and unwind.

Includes:
• Window with sea view
• Relaxing armchair
• Bathroom with shower, vanity area with hairdryer
• Comfortable double or single beds (on request)
• Interactive TV, telephone, Wi-Fi connection available (for a fee), safe and minibar 
 
Balcony Cabins
Step out onto your private balcony and breathe in the fresh sea air in the Balcony Cabins. These cabins measure approximately 14-19 square metres with a balcony of approx 3-12 square metres , providing you with ample space to enjoy the ocean views, savour a morning coffee, or stargaze at night. It's the perfect touch of luxury for your cruise experience.

Includes: 
• Sitting area with sofa
• Bathroom with shower or bathtub, vanity area with hairdryer
• Comfortable double or single beds (on request)
• Interactive TV, telephone, Wi-Fi connection available (for a fee), safe and minibar

Please note:
• Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability. 
• All cabins are subject to availability; some cabins may have restricted views.
 
Cruise Arrival & Departure Times
Please keep in mind that the provided cruise arrival and departure times are approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used
4-Star Accommodation (self-rated):
• Oslo, Norway: Thon Sno Hotel or similar
• Hamburg, Germany: Mercure Hotel Hamburg Mitte or similar 

3-Star Accommodation (self-rated):
• Geilo, Norway: Hotel or similar
• Bergen, Norway: Comfort Hotel Bergen or similar
• Copenhagen, Denmark: Comfort Hotel Vesterbro or similar

4-Star Cruise (self-rated)
• Cruise: MSC Cruises 'MSC Preziosa' ship

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
  
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
  
Maximum Room Capacity
2 people
  
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Double or Twin Bedding (subject to availability).

Minimum group size 20, maximum group size 40 per vehicle.
 
Optional Tours/Activities
Please note:
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Mandatory city tax

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Scandinavia
Summer in the fjords is very pleasant, with maximum temperatures hovering around 21-22°C, perfect for outdoor activities. Nights are cool, with minimum temperatures around 11-12°C. 
 
Iceland
The average temperature during the summer in Iceland is around 10°C but can reach as high as 20-25°C and as low as 6-9°C.

FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.

Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required
An easy/low level of fitness will be required. Easy / Low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
 
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 6-7 Euros per person per day. This covers the guide/leader and the driver and will be collected on tour. 
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. MSC is an internationally registered company and operates to US and European standards, both of which have an economy driven by a tipping culture. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.