Unbeatable Rockies Rail & Cruise

• Return international flights (economy class) surcharges may apply.

• 7-night Alaska Inside Passage Cruise with Holland America
• Sail aboard the incredible 'Koningsdam’ ship

• 6 nights of quality hotel accommodation

• Enjoy 2 days onboard the famous Rocky Mountaineer train with SilverLeaf service
• Experience the ‘First Passage to the West’ route from Banff to Vancouver
• Pre-paid gratuities onboard Rocky Mountaineer

• Enjoy 24 meals including all meals while cruising and onboard the Rocky Mountaineer
• Alcoholic and non-alcoholic beverages included onboard the Rocky Mountaineer

• National park fees
• English-speaking tour leader
• Airline and cruise taxes and surcharges

• Transportation by private air-conditioned vehicles

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Premium Economy or Business Class. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today, you will depart from Australia for Calgary, Canada. Upon arrival, make your own way to the hotel for check-in.

Check-in is from 15:00 onwards, and luggage storage will be available for any travellers with an early arrival.

Please note: Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Overnight: Country Inn & Suites Calgary Airport or similar, Calgary, Alberta

Meals included: In-Flight

Your adventure begins with an early morning meet and greet at the hotel lobby before driving approximately 180 kilometres to Lake Louise. Prepare yourself for one of the highlights of your journey, Canada’s 'Diamond in the Wilderness', the gorgeous Lake Louise.

Spend time relaxing and exploring the surroundings of this iconic and beautiful area. Take a walk around the edge of the lake and gaze at the towering mountains, or venture inside the phenomenal Fairmont Chateau Lake Louise Hotel.

Afterwards, continue approximately 60 kilometres onto the resort town of Banff and enjoy a sightseeing tour, including the Bow River, the Hoodoos and Bow Falls, before finishing approximately 25 kilometres away in the beautiful town of Canmore, where you will check in and enjoy an evening at leisure.

Overnight: Canmore Inn & Suites, or similar, Canmore

Meals included: None

This morning, drive along the famous Icefields Parkway (Highway 93) and Jasper National Parks from Canmore north towards the Columbia Icefield Discovery Centre on a journey of approximately 210 kilometres each way.

Considered the most beautiful drive in the world, the jaw-dropping scenery is punctuated by more than 100 ancient glaciers, waterfalls cascading from dramatic rock sprees and turquoise lakes set in sweeping valleys. Views of Crowfoot Glacier, Bow Summit, and Mistaya Canyon are sure to please all who journey to this amazing part of the world.

Upon arrival at the Columbia Icefield Glacier Discovery Centre, take an opportunity to ride on the specially designed 'Ice Explorer' (not included, $135 AUD per person), which takes you onto the surface of the stunning Columbia Glacier. Alternatively, spend time at leisure exploring and admiring the breathtaking landscapes. In the afternoon, return back to Canmore.

Please note: The Icefield Explorer is subject to favourable weather conditions, and if it’s closed, you will have free time to explore Banff and take a chance to enjoy the famous Banff Gondola (not included).

Overnight: Canmore Inn & Suites, or similar, Canmore

Meals included: None

Today you will be met by a representative and transferred to the train station for your adventure onboard the iconic Rocky Mountaineer from Banff to Kamloops, in the heart of British Columbia's interior.

Your journey takes you through ever-changing scenery as you travel between the iconic glacier and snow-capped peaks of the Canadian Rockies over mountain passes, through remarkable tunnels, across ranchlands and along rocky lakeshores of the Interior.

Today's highlights include the Continental Divide, the Spiral Tunnels, Kicking Horse Canyon, Rogers Pass and Craigellachie, where the last spike of the Canadian Pacific Railway was driven.

You will arrive in Kamloops in the evening , where you will be transferred to your overnight accommodation.

Overnight: DoubleTree by Hilton Kamloops or similar, Kamloops

Meals included: Breakfast; Lunch

This morning, continue your Rocky Mountaineer rail adventure.

On today's journey you will see dramatic changes in scenery, from the lush green fields of the Fraser Valley through forests and winding river canyons surrounded by the peaks of the Coast and Cascade Mountains, to the desert-like environment of the British Columbia interior.

Highlights include the rushing waters of Hell's Gate in the Fraser Canyon as well as the steep slopes and rock sheds along the Thompson River. Finish the day in the coastal city of Vancouver where you will be met and transferred to your centrally located downtown accommodation to enjoy the remainder of the day at leisure.

Overnight: Best Western Plus Sands or similar, Vancouver

Meals included: Breakfast; Lunch

Today is a free day to explore Vancouver at leisure.

Overnight: Best Western Plus Sands or similar, Vancouver

Meals included: None

Depart: 16:00

This morning make your own way to Canada Place in Downtown Vancouver for your Alaska cruise aboard Holland Americas ‘Koningsdam’ Ship. Depart Vancouver late this afternoon.

Overnight: Holland America, ‘Koningsdam’

Meals included: Dinner

Alaska’s Inside Passage is a protected network of waterways that wind through glacier-cut fjords and lush temperate rain forests along the rugged coast of Southeast Alaska. Arguably one of the greatest cruising routes in the world, the Inside Passage stretches through stunning landscapes, from Misty Fjords National Monument to famed Glacier Bay National Park & Preserve.

Sailing the Inside Passage offers opportunities to spot some of Alaska’s most iconic wildlife, with humpback whales and orca playing among the bountiful waters, bald eagles soaring overhead and brown bears lumbering on the shoreline.

Numerous ports along the way recount Alaska’s colourful history. In Sitka, an onion-domed church marks Russia’s onetime foothold in the Americas; Ketchikan provides a glimpse of the Native Alaskan experience, with historic totem poles and native-arts galleries; and the legendary town centre of Skagway bustles as it did at the turn of the 19th century, when it served as the rowdy Wild West gateway to the Klondike Gold Rush.

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Arrive 13:30 - Depart 22:30

Cruise to Juneau, Alaska and visit the most remote, most beautiful and strangest state capital in the United States. Surrounded by water, forest and mountain sights, visitors seeking things to do in Juneau indoors and outdoors can hike a glacier, eat fresh-caught fish on a seaside patio and tour a grand capitol building all in one day.
Juneau is known for its outdoor recreation, fresh seafood and fine dining. The city itself is pleasant, but the real highlight of a visit to Juneau is tracking down some wildlife. You can hike up Mount Roberts to chance upon wild deer and bald eagles. Most sightseeing and whale-watching tours head north to Auke Bay - bring a good pair of binoculars to get the best view of these majestic and surprisingly graceful creatures. If you prefer land mammals, catch a floatplane to a nearby wildlife reserve such as Chichagof or Admiralty Island to spy some bears lolling around on Alaska cruise excursion.
The sleepy, misty city of around 32,000 - mostly fishermen and small-business owners - has a frontier town vibe, but welcomes more than a million visitors each summer to its natural attractions, cementing Juneau as Alaska’s number-one tourist destination. Experience this breathtaking city on an Alaska cruise.

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00 - Depart: 20:00

At the height of the Klondike Gold Rush, the port town of Skagway served as the primary gateway to the legendary gold fields, and quickly grew into Alaska’s largest settlement. It was then a raucous frontier hub packed with trading posts, saloons and guesthouses. As the gold rush faded into the 1900s, so did Skagway - but today it has been reinvigorated as a gateway for a new kind of visitor: those looking to explore Alaska’s colourful history, pristine wildlife and unrivalled natural beauty.

At every turn, you’ll find yourself immersed in gold rush lore, from the infamous Red Onion Saloon that still keeps a pistol that Wyatt Earp left behind en route to the Klondike, to the White Pass & Yukon Route Railroad, a classic narrow-gauge railway that traverses rugged mountains and passes cascading waterfalls and towering glaciers as it connects Skagway to Whitehorse deep in the Yukon. Known as the 'Garden City of Alaska,' Skagway is filled with beauty and nature. Explore the town on a Skagway excursion. Much of the town has been preserved as part of the Klondike Gold Rush National Historical Park, where rangers offer free walking tours around the historic district. You’ll also find a vibrant local community, home to a rich collection of local galleries, curio shops and restaurants serving seafood plucked fresh from nearby waters. 

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00 - Depart: 16:00

On your cruise to Glacier Bay, close your eyes and take in the sounds - creaks and groans of “living” ice, the shrill cries of gulls and soaring eagles, the splash of a breaching humpback whale. Frosted peaks towering over mossy forests, wide tidewater glaciers (there are seven in the park), and marine wildlife are givens on Glacier Bay cruises, but every experience in this changing biosphere is unique.

Glacier Bay National Park & Preserve is best explored by sea, onboard Holland America's perfectly sized ships, for the optimal experience. Prepare for inclement weather, even in summer and dress for rain. Pack a hat, gloves, wool or fleece layers, a warm coat and waterproof gear to comfortably admire the landscape from the open deck of your ship. There are glaciers, fjords, inlets, rivers, streams and wildlife galore on Glacier Bay cruises, so bring those binoculars.

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Arrive: 11:00 - Depart: 19:00

Cruise to Ketchikan, Alaska's "First City", named because it’s the first major landfall for most cruisers as they enter the picturesque fjords of the Inside Passage, where the town clings to the banks of the Tongass Narrows, flanked by green forests nurtured by abundant rain. Ketchikan has long been an important hub of the salmon-fishing and -packing industries. Visitors can try their luck sport-fishing or simply savour the fresh seafood at one of the local restaurants.

Ketchikan is one of the best spots along the Inside Passage to explore the rich cultural sights of Native Alaskan nations like the Tlingit, Haida and Tsimshian. You can see intricately carved totem poles at the Totem Heritage Center and Totem Bight State Park, while the attractions of Saxman Village just outside of Ketchikan offers the chance to see Tlingit culture in action, with working carvers and a dance show in the clan house.

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Alaska’s Inside Passage is a protected network of waterways that wind through glacier-cut fjords and lush temperate rain forests along the rugged coast of Southeast Alaska. Arguably one of the greatest cruising routes in the world, the Inside Passage stretches through stunning landscapes, from Misty Fjords National Monument to famed Glacier Bay National Park & Preserve.

Sailing the Inside Passage offers opportunities to spot some of Alaska’s most iconic wildlife, with humpback whales and orca playing among the bountiful waters, bald eagles soaring overhead and brown bears lumbering on the shoreline.

Numerous ports along the way recount Alaska’s colourful history. In Sitka, an onion-domed church marks Russia’s onetime foothold in the Americas; Ketchikan provides a glimpse of the Native Alaskan experience, with historic totem poles and native-arts galleries; and the legendary town centre of Skagway bustles as it did at the turn of the 19th century, when it served as the rowdy Wild West gateway to the Klondike Gold Rush.

Overnight: Holland America, ‘Koningsdam’

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00

After breakfast, disembark and make your own way to the airport for your flight home.

Please note:
Some flights will depart late in the evening. Luggage storage is available at both the cruise port and Vancouver International Airport (fees apply).

Some flights may depart one day later, and complimentary airport hotel accommodation will be provided for affected passengers, but you will still be required to make your own way to the airport hotel.

Meals included: Breakfast; In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 7th of September 2025.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies:
 
• Inside Cabin: $2300
• Ocean View Cabin: $3000
• Verandah Cabin: $3400
• Vista Suite: $3700
 
Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Publishing Changes
 
Departure Dates
2025
April: 20
May: 4, 18*
June: 1^
July: 27^
August: 17^, 3^1
September: 7^
Please note: see checkout for live dates and availability.
 
Surcharges
Please note: 
• dates/months with a * incur a high season surcharge of $500 per person.
• dates/months with a ^ incur a high season surcharge of $1200 per person.
 

Departure Cities
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland
 
Departure City Surcharges
*Melbourne or *Brisbane: $300 per person
*Adelaide: $400 per person
*Perth or *Auckland: $500 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: United Airlines, American Airlines, Delta Air Lines, Air New Zealand, Qantas Airways, Air Canada, Hawaiian Airlines, Fiji Airways and airline partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Arrive Early Options
Calgary, Canada - $350 AUD per person, subject to availability.
Los Angeles, USA - $500 per person (only available for purchases over the phone).
San Francisco, USA - $550 per person (only available for purchases over the phone). 
High season dates up to $1,000 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting an Arrive Early package to a different city from where the tour starts, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking. 
• A high season arrive early can be purchased for up to $1000 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
Dates prior to 20 April 2025
Dates between 18 June 2025 and 20 July 2025
Dates after 15 September 2025 
 
Stay Behind Options
Vancouver, Canada - $350 AUD per person, subject to availability.
Los Angeles, USA - $500 per person (only available for purchases over the phone).
San Francisco, USA - $550 per person (only available for purchases over the phone). 
High season dates up to $1,000 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting a Stay Behind package to a different city from where the tour ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $1,000 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
Dates between 18 June 2025 and 20 July 2025
Dates after 15 September 2025 
 
Stopover Packages 
Not Available
 
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 

Rocky Mountaineer 
SilverLeaf 
The SilverLeaf Service level gives you everything you need and more to experience the majesty of the Rocky Mountains in luxury: panoramic views, delicious meals and beverages brought right to your seat, friendly hosts, complimentary baggage transfers as well as miles and miles of memories. 
 
GoldLeaf 
With the GoldLeaf Service, indulge your senses with gourmet meals prepared by executive chefs, and expansive views through the panoramic windows of a bi-level glass dome coach to the Canadian Rockies. 
 
Please note: All above seats are subject to availability; some may have restricted views.

Holland America ‘Koningsdam’
• Winner of ‘Best Mid-Sized Ship’ - USA Today Readers’ Choice Awards 2019
• Winner of ‘Best New Ship’ - Travelage West Wave Awards 2017
 
Currency Used: USD
 
If complete bliss is the destination, Koningsdam is the journey. Fluid lines, light-filled spaces, and a blend of 21st-century elegance and nautical tradition dazzle at every turn. The ship abounds with innovative dining and entertainment options. Head to B.B. King’s Blues Club for Memphis R&B, take in visually stunning entertainment at World Stage, revisit classic hits at Billboard Onboard, and head to the Rolling Stone Lounge for the best in rock music. There’s so much to see and do on Koningsdam, the first of the cruise ships in Holland America’s Pinnacle Class.
 
Cabins/Staterooms
Inside
Approximately 13–20 sqm
Two lower beds convertible to one queen-size bed—a signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms.
 
Ocean View
Approximately 16–26 sqm
These expansive staterooms include two lower beds convertible to one queen-size bed—a Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view.
 
Verandah
Approximately 21–37 sqm incl. verandah
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—oaur signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower.
 
Vista Suite
Approximately 24–33 sqm incl. verandah
With a verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed—a signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a mini-bar.
 
Please note: Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability.
Cruise cabins booked on a guarantee basis and are assigned by the cruise line prior to departure.
Your cruise cabin number will be reflected in your final documents.

Accommodation Used:
3-Star Properties (Self-Rated)
- Calgary: Country Inn & Suites Calgary Airport or similar
- Canmore: Canmore Inn & Suites, or similar
- Kamloops: DoubleTree by Hilton Kamloops or similar
- Vancouver: Best Western Plus Sands or similar, Vancouver
 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not Available
 
Bedding Configuration
Twin or double bedding (subject to availability).
 

Minimum group size 20, maximum group size 44 per vehicle.
 
Optional Tours/Activities
Columbia Icefield 'Ice Explorer' Ride: $135 AUD per person
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Recommended gratuities/tipping for Land Tour
• Expected gratuities/tipping for Cruise
• Optional activities/tours 
• Personal expenses
• Travel insurance

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Canmore
The climate in Canmore is cold and temperate due to its elevation (1400 metres).
There is significant rainfall throughout the year in Canmore, even the driest month still has a lot of rainfall.
In summer, temperatures are the warmest and most pleasant with an average high of 21.6°C and an average low of 7.3°C.
Snow has been recorded in all months of the year.
 
Alaska
Alaska’s Inside Passage region has a temperate summer climate.
Dry in early summer, with slightly more rain likely from August onward, temperatures average between 4°C and 20°C.
The weather is changeable. Expect long days of sunlight.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A relaxed level of fitness will be required. Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include guided walks of up to one hour at a time, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance.

Please note:
• It is expected that every traveller be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
• If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The highly recommended tip is $10 USD per person per day. This covers the guide/leader and the driver and will be collected on tour. 
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Rail
Pre paid gratuities are included for the 2-day Rocky Mountaineer train journey.
 
Cruise
Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. Holland America is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. Gratuities are expected on your cruise and will be charged to your onboard account at approx USD $16 per person per day. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.
 
Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Canada
Australian and New Zealand passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air. An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. An eTA is electronically linked to a traveller’s passport. It is valid for up to five years or until the passport expires, whichever comes first. If you get a new passport, you need to get a new eTA.
 
United States
If travelling on an Australian passport, an ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA.
For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/
Please note: Due to recent changes in the USA Immigration policies, TripADeal recommends all travellers visit US Customs & Border Protection.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.