South Pacific Voyage

• 7-night Royal Caribbean International cruise aboard 'Quantum of the Seas'
• Mandatory cruise gratuities included

• 1 night 4-star hotel in Brisbane

• Enjoy 20 meals, including all meals while cruising

• Port charges and taxes

• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Make your own travel arrangements to Brisbane and check into the hotel. Spend the day and evening enjoying Brisbane's many sights and attractions.
If you are hungry, satisfy your cravings at Eagle Street Pier and experience the best riverside dining.

Overnight: Royal on the Park (or similar)

Meals included: None

Depart: 16:30
Spend this morning at leisure.
Make sure you head to South Bank to cool down in one of the many museums and galleries or enjoy the sun at the man made Streets Beach.
Perhaps take in the view from the Wheel of Brisbane and stroll along the Arbour, a walkway awning with expertly curated plants and flowers.
Your 7-night South Pacific cruise departs from Brisbane at 16:30. Please make your own way to the Brisbane Cruise Terminal at the appropriate time.

Overnight: 'Quantum of the Seas'

Meals included: Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Docked: 07:00 - 17:00
A melting pot of ethnicity and culture, sunny Noumea will quickly win you over with its upbeat city vibe. The capital city of New Caledonia offers some of the best weather in the South Pacific. Noumea's cultural pride shines through in its museums, theatres and art galleries — check out the Jean-Marie Tjibaou Cultural Centre (not included) to explore the traditional Kanak culture. Head to the top of the Noumea Cathedral for views of the island, dotted with palms, hibiscuses and coconut trees. Hop a ferry out to Amedee Island (not included) to see its lighthouse and swim with sea turtles. Cruise to Noumea and relax on the picturesque beach at lemon tree-lined Baie des Citrons, or go snorkelling in Anse Vata Bay.

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Tendered: 07:00 - 17:00
Uninhabited and untouched by modern society, Mystery Island will make you believe it wouldn't be so bad to be a marooned sailor in an old storybook.
You'll find no electricity, roads or telephones here. A comfortable 30-minute walk will take you on a self-guided tour of the entire island. Only accessible by cruise ship and the nearby inhabitants of Aneityum, you'll truly get to experience life on a deserted island.
Cruise to Mystery Island and explore its white sandy shoreline and warm waters. Go for a snorkel and see an incredible underwater world untouched by human influence.
Because Mystery Island is so secluded, the coral is exceptionally healthy and the fish plentiful. Whether you are swimming or snorkelling, you'll pass clown fish, parrot fish, barracudas and majestic sea turtles. You might even be lucky enough to glimpse a seahorse.
If you are interested in local culture, you can take a quick trip to the nearby Aneityum Island (not included).
The inhabitants of nearby Aneityum Island come to Mystery Island to prepare food and entertainment for visitors. They serve traditional Vanuatuan food, which is simple and delicious. Tuck in to freshly caught grilled lobster for lunch, and treat yourself to island banana pie for dessert (not included, additional charges apply).
Along the beach, you can find small market stalls set up by locals. They sell postcards, sarongs and traditional trinkets. For a more cultural experience, have your hair braided by one of the local women or enjoy a traditional Vanuatu massage on the beach.
Please note: There are no hire shops on this island, so bring your own snorkelling gear. It's worth it.

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Arrive: 06:30
Upon disembarkation, please arrange your own onward travel.

Meals included: Breakfast

Make your own travel arrangements to Brisbane and check into the hotel. Spend the day and evening enjoying Brisbane's many sights and attractions.
If you are hungry, satisfy your cravings at Eagle Street Pier and experience the best riverside dining.

Overnight: Royal on the Park (or similar)

Meals included: None

Depart: 16:30
Spend this morning at leisure.
Make sure you head to South Bank to cool down in one of the many museums and galleries or enjoy the sun at the man made Streets Beach.
Perhaps take in the view from the Wheel of Brisbane and stroll along the Arbour, a walkway awning with expertly curated plants and flowers.
Your 7-night South Pacific cruise departs from Brisbane at 16:30. Please make your own way to the Brisbane Cruise Terminal at the appropriate time.

Overnight: 'Quantum of the Seas'

Meals included: Dinner

While sailing, take time to explore the many different features of this amazing ship.

Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Tendered: 07:00 - 17:00
Uninhabited and untouched by modern society, Mystery Island will make you believe it wouldn't be so bad to be a marooned sailor in an old storybook.
You'll find no electricity, roads or telephones here. A comfortable 30-minute walk will take you on a self-guided tour of the entire island. Only accessible by cruise ship and the nearby inhabitants of Aneityum, you'll truly get to experience life on a deserted island.
Cruise to Mystery Island and explore its white sandy shoreline and warm waters. Go for a snorkel and see an incredible underwater world untouched by human influence.
Because Mystery Island is so secluded, the coral is exceptionally healthy and the fish plentiful. Whether you are swimming or snorkelling, you'll pass clown fish, parrot fish, barracudas and majestic sea turtles. You might even be lucky enough to glimpse a seahorse.
If you are interested in local culture, you can take a quick trip to the nearby Aneityum Island (not included).
The inhabitants of nearby Aneityum Island come to Mystery Island to prepare food and entertainment for visitors. They serve traditional Vanuatuan food, which is simple and delicious. Tuck in to freshly caught grilled lobster for lunch, and treat yourself to island banana pie for dessert (not included, additional charges apply).
Along the beach, you can find small market stalls set up by locals. They sell postcards, sarongs and traditional trinkets. For a more cultural experience, have your hair braided by one of the local women or enjoy a traditional Vanuatu massage on the beach.
Please note: There are no hire shops on this island, so bring your own snorkelling gear. It's worth it.

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Tendered: 07:00 - 16:00
In Port Vila, Vanuatu's energetic capital, you'll be greeted by friendly Bislama-speaking locals and street-side markets.
Walk around the centre of town – you'll see a touch of French influence still remains in the form of bistros and murals. Explore the hidden waterfalls of the Mele Cascades, tucked away in the Mele village rainforest with plenty of gently sloping hiking trails. Check out Mama's Market, the cultural hub of Vanuatu, where you can sample local bananas or shop for traditional island handicrafts. Or take the 10-minute boat ride out to Pele Island (not included): Here, you'll find picturesque beaches shaded by palm trees overlooking turquoise waters that are prime for snorkelling.
The history of Port Vila alone is impressive and can be discovered at the Vanuatu Cultural Centre (not included). It houses one of the most extensive collections of South Pacific artefacts on the planet. Outrigger canoes, photos, videos and traditional sand drawing exhibitions await.
A quick drive and a water taxi trip (not included) will bring you to the tiny Hideaway Island. Jump right in and snorkel in crystal clear waters teeming with rainbows of fish.

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

While sailing, take time to explore the many different features of this amazing ship.
Explore 14 dining options, multiple bars and lounges, the RipCord by iFLY skydiving simulator, FlowRider surf simulator, rock climbing wall, escape room, laser tag and more!

Overnight: 'Quantum of the Seas'

Meals included: Breakfast; Lunch; Dinner

Arrive: 06:30
Upon disembarkation, please arrange your own onward travel.

Meals included: Breakfast

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent: TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers.
• each booking is unique: our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc.
• changes/modifications to your booking may not be possible: once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order.
• Travel Offers are a package: our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering.
• our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us.
To read more about our Cancellation and Refund Policy, please click here.

General Terms and Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

This travel offer is valid for travel on selected dates until the 27th March 2025.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of 2x the twin share per person rate applies.

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
Itinerary 1: 2025
January: 23
February: *6
 
Itinerary 2: 2025
March: 27

Surcharges
Please note:
• Dates/months with a * incur a high season surcharge of $100 per person.

Please note: See checkout for live dates and availability.

Royal Caribbean's Quantum of the Seas
'Quantum of the Seas' took her maiden voyage in 2014. With newly designed staterooms, game-changing technology, groundbreaking event venues and the best dining ever, 'Quantum of the Seas' delivers non-stop excitement and luxury with every voyage. Enjoy up to eight complimentary dining options and up to eight specialty dining restaurants.
 
Onboard Experience
Onboard experiences on 'Quantum of the Seas' are second to none. Feeling adventurous? Try the first-ever skydiving simulator at sea, RipCord by iFLY. Experience breathtaking 360-degree views from the North Star, or relax in style at the Vitality Spa. And when it’s time to get down to business, a variety of meeting spaces and event venues can be configured to suit your group perfectly, plus our cutting-edge onboard technology ensures you’ll be connected 24/7. With VOOM Internet – the fastest internet connection at sea – you can think of 'Quantum of the Seas' as your office-away-from-the-office.
 
On Deck
• Flowrider surf simulator: Grab a board and hang ten on this 40-foot-long surf simulator.
• Rock climbing wall: Reach the top and enjoy unparalleled views 30 feet above deck.
• SeaPlex: The largest indoor active space at sea with bumper cars, roller skating, basketball court, circus school and more.
• Ripcord by iFLY: Feel the freedom of freefall in this onboard skydiving experience.
• Vitality at Sea Fitness Centre: State of the art, fully loaded with the latest weight systems and cardio equipment.
• North Star: Take adventure to new heights within the jewel-shaped capsule that gently ascends 300 feet above sea level, with breathtaking 360° views of the sea and cruise destinations.
• Royal Escape Room: Put your smarts to the test to find hidden clues, solve riddles and unravel mysteries of the Royal Society of Puzzles.
• Laser tag: Gear up to claim a mythical ice city and its sustaining inner light during a glow-in-the-dark laser tag face-off.
 
Rejuvenation
• Vitality at Sea Spa: A luxurious lineup of signature treatments, massages, salon and medispa services to make you glow.
• Solarium Pool: An adults-only glass-canopied retreat with whirlpools.
• Indoor pool: Features a retractable roof plus an outdoor pool with a 220-foot movie screen.
• Shopping: World-class options, from your favourite designer brands to art, jewellery and electronics.
 
Evening Entertainment
• Royal Theatre: Watch an original Royal Caribbean International production.
• Two70: An expansive ocean view transforms before your eyes thanks to seamless video projection, robotics and human artistry.
• Music Hall: Featuring live bands, dancing, signature parties and 60s-inspired decor with shows, billiard tables and two bars.
• Royal Esplanade: A multi-level social hub featuring vibrant parades and dance parties.
• Nightlife: Bars, lounges and nightclubs that never have a cover.
• Bionic Bar: Mixology meets technology, where the truly first robotic bar in the world delivers innovation and delight on every level.
• Casino Royale: Lady luck awaits at slots, tables and tournaments.
 
Onboard Currency
$ USD
 
Cabins/Staterooms
Balcony Stateroom
Imagine waking up every morning and opening your balcony door to be greeted with views of a brand-new, breathtaking part of the world. Reserve a RCI Balcony Stateroom to enjoy spectacular vistas each and every day from the comfort and privacy of your own room. One of the best ways to explore the world is by sea – and a Balcony Stateroom is the perfect way to get a little bit closer to everything!
 
Ocean View Stateroom
As your RCI cruise sails to some of the world’s most stunning destinations, you don’t want to miss a single moment. In an Ocean View Stateroom, you’ll be treated to a beautiful new view every day! Spend the day exploring the world, then retreat to your comfortable, well-appointed stateroom and don’t miss a thing.
 
Interior Stateroom with Virtual Balcony
After an action-packed schedule of meetings, activities, and exploring the world, you need to relax. At the end of a busy day, retreat to your Interior Stateroom and unwind in comfort! These well-appointed staterooms offer everything you need for a comfortable voyage. Royal Caribbean's virtual balcony inside cabins feature floor-to-ceiling HD display screens that give passengers real-time views of the sights and sounds outside.
 
Please note:
• Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability.
• Cruise cabins are booked on a guaranteed basis and are assigned by the cruise line prior to departure. 
• Your cruise cabin number will be reflected in your final documents.
 
Cruise Arrival & Departure times
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used
4-Star Properties (Self-Rated)
Brisbane, Australia: Royal on the Park
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available
 
Maximum Room Capacity
2 people
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 2 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Double or twin bedding (subject to availability).

Optional Tours/Activities
Please note:
• Some shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
Brisbane
During January to March in Brisbane, Australia, you can expect warm and humid weather. Daytime temperatures typically range from 21°C to 29°C , providing a pleasant and summery climate. It's advisable to stay hydrated and protect yourself from the sun, as this period often experiences occasional rainfall and high humidity.
 
New Caledonia
In New Caledonia, from January to March, you can expect warm and tropical weather. Daytime temperatures usually range from 25°C to 30°C . It's the wet season, so occasional heavy rainfall is possible. The humidity levels are relatively high during this period. It's a good idea to be prepared for some rain and take necessary precautions for the warm and humid conditions.
 
Mystery Island
Mystery Island, located in the South Pacific, generally experiences warm and tropical weather from January to March. Daytime temperatures during this period typically range from 25°C to 30°C. It's important to note that these months fall within the wet season, so there's a possibility of occasional heavy rainfall. The humidity levels are relatively high, and visitors should be prepared for warm and humid conditions, along with the potential for rain.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
An easy/low level of fitness will be required. Easy/low is described as light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are included for the services of the cruise staff throughout the cruise component of this tour. If you have any questions in regards to the gratuities on your cruise please speak to the guest services staff onboard the ship.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.

New Caledonia
Australian passport holders do not require a visa for stays of up to 90 days per 180 days. The traveller must hold a passport valid for at least 6 months beyond the period of intended stay with one blank visa page.
 
Vanuatu 
Australian passport holders do not require a visa for stays of up to 30 days. The traveller must hold a passport valid for at least 6 months beyond the period of intended stay with one blank visa page.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
 
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.