Sri Lankan Wildlife & Adventure

• Return international full-service flights (economy class), departure city surcharges may apply

• 9 nights of 4-star hotel accommodation
• 4 nights of camping accommodation

• 21 meals including daily breakfast

• English-speaking national tour guide
• Airline taxes and surcharges

• Return airport transfers with meets and assists

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Premium Accommodation: Upgrade your accommodation package (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today you'll depart for Negombo (Colombo), Sri Lanka. Upon arrival, you'll be met by a tour representative and transferred to your hotel in the nearby beach town of Negombo. 

Overnight: Regenta Arie Lagoon, Negombo or similar

Meals included: In-Flight

After breakfast, enjoy a boat ride through the Dutch Canals in Negombo. These canals are created right amid the city’s lagoon, doubling as one of the most picturesque landmarks of Negombo. This attraction is a must-see for history buffs as the canal was a creation of the Portuguese, after which the Dutch made some modifications. To get the most out of this Negombo attraction, why not sign up for an optional canal or river tour that will further enlighten you about the various features of this very alluring canal?

Optional Activity: Canal Tour - $20 per person
Take a boat ride on the canals of Negombo to learn about the city's history and explore Negombo’s unique heritage with knowledgeable locals.

Overnight: Regenta Arie Lagoon, Negombo or similar

Meals included: Breakfast

After breakfast at the hotel, you will travel north to Wilpattu where you'll check into Big Game Camping to tent in one of Sri Lanka's oldest national parks that's famous for its vast number of Sri Lankan Leopards. This afternoon, enjoy a wildlife safari through the national park. Apart from big cats and precious flora, the park is well known for its healthy population of elephants, sloth bears, spotted deer, mongoose and water buffalo. Don’t be surprised if you hear the squeal of a wild boar pierce your ears as Wilpattu National Park is well known for its close-quarters action so you might be presented with the thrill of the hunt.

Overnight: Big Game Camping, Wilpattu

Meals included: Breakfast; Lunch; Dinner

After breakfast at the hotel, today is either yours to enjoy at leisure or you can take an exciting optional safari through Wilpattu National Park (not included). 

Optional Activity: National Park Safari - $120 per person
Led by experienced guides, this safari unveils the park's diverse ecosystems, majestic landscapes and incredible biodiversity. Witness untamed beauty as you search for wildlife in their natural habitat including elusive leopards, elephants and a myriad of bird species.

Overnight: Big Game Camping, Wilpattu

Meals included: Breakfast; Lunch; Dinner

After breakfast at the hotel, it’s time to travel to Sigiriya where you will visit the ancient Lion’s Rock Fortress of Sigiriya in the heart of Sri Lanka. The 5th-century rock citadel of King Kasyapa isn't just a testament to ancient Sri Lankan engineering and urban planning prowess, it's a true masterpiece of art and culture. As you step through the colossal 'Lion Paws' which gaze upon the meticulously designed royal gardens below, you will be transported back in time to an era of ancient wonders. This UNESCO-listed rock fortress, encircled by imposing ramparts and moats, is often likened to the mythical 'City of Gods'.

One of the most captivating features of Sigiriya is its stunning frescoes, reminiscent of the Gupta-style paintings found in the famous Ajanta caves of India. These ancient artworks adorn the rock's surface, offering a glimpse into the artistic brilliance of the past. Wander into the museum downstairs for an insight into how the citadel floated above citizens and learn about the advanced ponds and irrigation that pumped water right onto its summit through an ingenious hydraulic system.

Please note:
• Make sure to carry a bottle of water and a face towel to keep yourself refreshed in the tropical heat.
• While the frescoes are a sight to behold, refrain from taking pictures as it is considered a punishable offence in accordance with the rules set by the archaeological department.

Overnight: Tropical Life Resort & Spa or similar

Meals included: Breakfast

Today is yours to enjoy at leisure or you can choose to join the following optional tours.

Optional Activity: Polonnaruwa City Tour - $110 per person
Rising with the decline of Anuradhapura, the city of Polonnaruwa remains superior proof of ancient culture and heritage blended with religious beliefs. Walk among the scattered walls of this UNESCO World Heritage Site which is dotted with stupas, resting Buddha statues, irrigation canals and carved Hindu sculptures. As you stroll the mediaeval capital and crown jewel of King Parakramabahu I, take a moment to observe the relic house of Vatadage which boasts impressive stone carvings. Look closely, and you will notice a subtle Hindu influence on the architecture and statues found in Polonnaruwa.

Optional Activity: Minneriya National Park Jeep Safari - $115 per person
Experience an afternoon safari at Minneriya National Park which is set to be a serious rumble in the jungle. Spread over 8,800 hectares, it's a sanctuary for elephants as well as being home to herds of deer and ample birdlife. The jeep will park on the bank of the reservoir and switch off its engine so you'll have the opportunity to see herds of elephants roll onto the grass-covered banks to feed on tender shoots. This is the largest elephant gathering in the world (over 300 at a time) so it's an absolute must-do for wildlife enthusiasts.
Please note: If Minneriya National Park is flooded during the rainy season, you will visit Kaudulla or Eco National Parks as alternative options.

Overnight: Tropical Life Resort & Spa or similar

Meals included: Breakfast

After breakfast at the hotel, you'll proceed to Dambulla to visit the famed Dambulla Rock Temple. In the city of Dambulla lies a hub that has been treasured by many kings since the 1st century B.C. Today, an icon in the face of Sri Lanka, Dambulla Rock Temple houses some of the most unique drawings in magnificently constructed five cave temples flanking the golden temple of Dambulla. Observe how exquisite cave paintings along the walls shelter 150 statues of Lord Buddha and take a moment to look straight up at the gigantic Buddha statue glittering in gold, an important junction in the country's economic and cultural uplifting.

Afterwards, you'll travel to the hill city of Kandy and check into the hotel. As evening falls, you'll enjoy a tour of Kandy City. Last ruled by King Sri Wickrama Rajasinghe before it was brought under British rule in 1815, Kandy is the last royal capital of Sri Lankan kings and is a UNESCO World Heritage Site that celebrates its culture, history and heritage. As you stroll across this small lakeside town to the Kandy City Centre, you'll find world-class brands, a bazaar, an arts & crafts centre, a gem museum and a lapidary. Make sure to take in the dazzling colours as you glide through fresh fruits and vegetables in the Kandy market.

Overnight: Skyloft Hotel, Kandy or similar

Meals included: Breakfast

After breakfast, you'll depart for Nuwara Eliya which is Sri Lanka’s highest town and the heart of the country’s most beautiful region. In the southern hill country, Nuwara Eliya sits beneath the towering Pidurutalagala mountain in a bowl of verdant, tea-covered hills. Although the region was once occupied by the Kandyan kingdom, the town itself is of British creation as it was established in the mid-19th century as a retreat by Sir Edward Barnes.

Upon arrival in the afternoon, take a tour of a local tea plantation and learn about the tea production process of the prestigious Ceylon Tea brand. As you observe the hissing and swishing of machines, inhale the heavenly scent arising from these facilities and make sure to end your tour in style over a perfectly blended cup of pure Ceylon tea. Afterwards, enjoy time to explore the plantation at leisure before continuing onwards to enjoy some free time in Nuwara Eliya or an optional tour of the Moon Plains.

Optional Activity: Trek Moon Plains - $15 per person
The Moon Plains used to be a part of a catchment area as a 400-metre-long and 30-metre-deep valley until the late 1990s. The scenery is so beautiful that you feel like you are in a different world. Expect a surreal experience as you explore the lunar-like terrain, surrounded by the beauty of Sri Lanka's diverse and picturesque natural scenery.

Overnight: Hill Club, Nuwara Eliya or similar

Meals included: Breakfast

Today you'll take a packed breakfast from the hotel and proceed to visit Horton Plains. This UNESCO World Heritage Site is a trekker's paradise and eco-tourism hideout in the heart of the isle. Painted with unending stretches of green pastures, it marks one of the healthiest wet montane evergreen forests in Sri Lanka. With an altitude above 2000 metres, the plateau sweeps to a robust 3169 hectares, sheltering flora and fauna varieties that may be found nowhere else on Earth. As the tributary of Belihuloya, Bakers Falls, thunders down rocks, you'll head along the 9-kilometre trekking path across frost-covered grass to feel the icy-cold wind against your face. You may even gaze down World's End, a head-spinning 1,100-metre drop towards the southern end or drive carefully through herds of sambar deer, shy to human touch and birdlife chirping across the plains. If you're cautious enough you may be greeted by the sights of a grunting wild boar, a pouncing fishing cat, otters or even the Sri Lankan Leopard!

Afterwards, you'll return to the hotel where you'll be collected in the afternoon to commence sightseeing in Nuwara Eliya. Get your camera ready as you wind down misty steep roads that twist through lush green blankets of tea bushes in a cool climate. Augmented by an English countryside atmosphere, the city of light is studded with colonial bungalows, hedgerows and one of the finest 18-hole golf courses in the world. A hike through the green grass and red brick walls should present breathtaking views of a buzzing countryside hamlet. Enjoy driving through the green valleys of the hill country that are pierced by endless waterfalls and dotted by tea pluckers draped in bright-coloured saris, or rent a bike for a gentle ride along the banks splashed by the waters of Lake Gregory before returning to the hotel.

Overnight: Hill Club, Nuwara Eliya or similar

Meals included: Breakfast

After breakfast, the tour vehicle will drop you at the Nanu Oya Railway Station in time for your scenic train from Nanu Oya to Ella. This train ride gives you an unparalleled view and penetrating glimpse of both the scenic beauty and culture of the hill country as you travel along. Upon arriving at Ella, you can check in and relax before heading to Little Adam’s Peak. 

Despite the term 'Little', the area is named after the sacred Adams Peak (Sri Pada) where the footprint of Lord Buddha is preserved. Therefore, the mountain was named Little Adams Peak but is also known as "Punchi Sri Pada" as it stands at a height of 1,141 metres. On an easy hike up the peak, you'll pass through lush green tea plantations, waterfalls and paddy fields before experiencing a breathtaking panoramic view. After the hike, you'll head back to the hotel.

Please note: The tour vehicle will drop and pick you up at the departure and arrival train stations. Therefore, your main luggage will be transported by the tour vehicle. 

Overnight: Ekho Ella, Ella or similar

Meals included: Breakfast

After breakfast at the hotel, you'll head to Belihuloya. Upon check-in, you'll enjoy lunch at the resort before exploring the nature trail in Kinchigune. Kinchigune is an ancient village that is almost totally submerged in the waters of the Samanalawewa reservoir which came about in the 1980s. The people of this village have been engaged in the steel industry in addition to agriculture since the early days. The nature trail begins at the River Garden Resort and runs alongside the riverine forest of Belihuloya through paddy fields, across rivers and past local village houses with their extensive vegetable plots. Here, you will have the chance to learn a bit about the local agricultural systems and simple way of life in the countryside. Along the way, you will witness several types of beautiful birds, butterflies and charming little waterfalls before reaching the end of the trail where the Belihuloya River meets the Samanalawewa reservoir. 

Overnight: River Garden Resort - Eco Team Adventure Camp, Belihuloya or similar

Meals included: Breakfast; Lunch; Dinner

Enjoy breakfast at the resort today before a day at leisure, or join additional optional activities (not included).

Optional Activity: Samanalawewa Reservoir Canoeing - $60 per person
Surrounded by rugged mountain sceneries, the calm waters of the Samanalawewa reservoir offer an idyllic location for canoeing. The reservoir’s name is derived from the Sinhalese word ‘samanala’ which means ‘butterfly’ and refers to the terrific number of butterflies in this area as well as the shape of the reservoir. Whether you want to go for a relaxed paddle over a couple of hours, venture out to the mouth of the Belihuloya River or spend an entire day exploring the perimeter of the reservoir, you are sure to have an unforgettable experience. A well-experienced guide will provide you with the right techniques, safety instructions and modern life jacket.

Optional Activity: Visit Bambarakanda Waterfalls - $70 per person
This exciting trekking tour brings you to the highest waterfall of Sri Lanka passing through small mountain villages and valleys. Bambarakanda is the highest waterfall in Sri Lanka with a sheer drop of 263 metres. The area around Bambarakanda is rich with scenic beauty, rugged terrain, waterfalls and tea fields with a cool climate that makes it an attractive destination for nature lovers. This is not a wide waterfall but drops as a thin line from a rocky outcrop.

Overnight: River Garden Resort - Eco Team Adventure Camp, Belihuloya or similar

Meals included: Breakfast; Lunch; Dinner

After breakfast, it’s time to travel to Colombo where you'll enjoy a fascinating sightseeing tour. Here, skyscrapers grow out of historic colonial-era districts near the port yet this modern metropolis never loses its old-world charm. You'll have the chance to visit the famous Pettah bazaar as well as Hindu and Buddhist temples such as the Gangarama and Sri Kailawasanathan Swami Devasthanam Kovil. See some of the city’s residential areas such as Cinnamon Gardens where you'll find prestigious addresses such as the Prime Minister's Office, Independence Hall, Colombo Town Hall and the National Museum as well as the stately homes of the affluent.

Afterwards, you'll continue to Mount Lavinia and check into the hotel.

Overnight: Mount Lavinia Hotel, Colombo or similar

Meals included: Breakfast

Today, at the appointed time, you will be transferred to the airport for your flight home.

Meals included: Breakfast; In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated).
 

This travel offer is valid for travel on selected dates until the 23rd October 2024.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $850 applies. 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025
January: ^14
February: 11
March: *11
April: **8
May: 13
June: 10
July: **8
August: 12
September: 9
October: 7
November: 4
Please note: See checkout for live dates and availability.
 
Surcharges
Please note:
• Dates/months with a * incur a high season surcharge of $100 per person.
• Dates/months with a ** incur a high season surcharge of $300 per person.
• Dates/months with a ^ incur a high season surcharge of $600 per person.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, Perth and *Auckland.
 
Departure City Surcharges
• Brisbane & Adelaide: $200 per person.
• Auckland: $450 per person.
 
International Full-Service Airline(s) Used
• Cabin Class: Economy class.
• Airlines: Sri Lankan Airlines, Malaysia Airlines, Singapore Airlines, Air India and airline partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Preferred Airline Surcharge
• Cabin Class: Economy class.
• Singapore Airlines: $300 per person.
Please note:
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Arrive Early Options
Colombo, Sri Lanka - $300 per person.
High season dates range up to $500 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
6th December 2024 - 31st January 2025
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
1st December 2025 - 31st January 2026
 
Stay Behind Options
Colombo, Sri Lanka - $300 per person.
High season dates: up to $500 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
6th December 2024 - 31st January 2025
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
1st December 2025 - 31st January 2026
 
Stopover Packages  
Singapore
Twin share: $1,200 per person/one way.
Solo Traveller: $1,800 one way.
Kuala Lumpur
Twin share: $800 per person/one way.
Solo Traveller: $1,300 one way.
Includes:
• 2 nights in 4-star accommodation.
• Daily breakfast.
• Return airport transfers.
Please note:
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Singapore: 18th - 24th September 2024
Singapore Grand Prix: September 2025
Christmas and New Years Eve - 22nd December 2025 to 2nd January 2026
(TBC for all event exact dates for 2025)
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 

Accommodation Used
4-Star Properties (Self-Rated)
• Negombo: Regenta Arie Lagoon.
• Sigiriya: Tropical Life Resort & Spa.
• Kandy: Skyloft Hotel.
• Nuwara Eliya: Hill Club.
• Ella: Ekho Ella.
• Colombo: Mount Lavinia Hotel.
 
Camping Properties
• Wilpattu: Big Game Camping.
• Belihuloya: River Garden Resort - Eco Team Adventure Camp.
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Twin or double bedding (subject to availability).
 

Minimum group size 6, maximum group size 20 per vehicle.
 
Optional Tours/Activities
• Day 2: Negombo Canal Tour - $20 per person.
• Day 4: National Park Safari - $120 per person.
• Day 6: Half-Day Minneriya Jeep Safari - $115 per person.
• Day 6: Polonnaruwa City Tour - $110 per person.
• Day 8: Moon Plains Trek - $15 per person.
• Day 12: Canoeing Samanalawewa Reservoir - $60 per person.
• Day 12: Visit Bambarakanda Waterfalls - $70 per person.
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability).
• Some tours require minimum numbers to operate.
 

• Visa fees and requirements.
• Meals/beverages not stated in the deal offer.
• Optional gratuities/tipping.
• Optional activities/tours.
• Personal expenses.
• Travel insurance.
• Mandatory city tax.
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Sri Lanka is a year-round destination with two monsoon seasons so there is a lot of confusion about the best time to visit. The weather doesn’t run like clockwork here! However, there will rarely be weather so dramatic that it will stand in the way of a brilliant holiday with plenty of warm weather and sunshine. The temperature is constant at around 27°C on the coast, both in the air and the water!
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A moderate level of fitness will be required. Moderate is described as may involve more physical activity, including biking, longer day hikes or extended walking and standing, low-altitude treks, and water-based activities such as canoeing or low-grade kayaking. Guests using any walking aid other than a walking stick would be advised to reconsider as surfaces may be uneven.
Please note: If you have any concerns, please consult your healthcare provider before purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 2000 LKR per person per day. This covers the guide/leader and the driver and will be collected on tour.
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.
 

A tourist visa for Sri Lanka is a strict requirement if travelling on an Australian Passport. You will be able to start your Visa application process once you receive your final travel documentation approximately 6 weeks before departure.
Important:
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance.

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.