Treasures of Türkiye

• Return international full-service flights (economy class), departure city surcharges may apply
• One-way flight internal from Dalaman to Istanbul

• 7-night traditional gulet yacht cruise along the Turkish Riviera

• 7 nights of 4 and 5-star hotel accommodation

• Enjoy 30 meals including all while cruising

• English-speaking tour leader
• Airport taxes and surcharges

• Transportation by private air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Flight Upgrades: Upgrade to Business Class or Premium Economy (see checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)

Today depart for Istanbul, Türkiye!

Please note: Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure. Some customers may depart on day 2 and arrive on day 2.

Meals included: In-Flight

Upon arrival, be met and transferred to your hotel. The rest of the day is yours to spend at leisure and explore this magnificent historic city.

At Istanbul Airport, please make your way to Exit Gate 14, and in Sabiha Gokcen Airport you will use column 9.

Overnight: La Quinta Hotel or similar

Meals included: None

This morning, after breakfast, you will be picked up at 08:30 from the hotel for a day tour of old Istanbul city. Visit the Topkapi Palace, the great palace of Ottoman sultans from the 15th to the 19th centuries, housing an exquisite collection of crystal, silver and Chinese porcelain. Also found here are robes worn by the sultans and their families, the famous jewels of the Imperial Treasury, miniatures, the Holy Mantle and enshrining relics of the Prophet Mohammed.

Next, you will see Sultan Ahmet Imperial Mosque, built in the 16th century by the architect Mehmet, it’s known as the Blue Mosque because of its magnificent interior decoration of blue Iznik tiles. Afterwards, you will see the Ancient Hippodrome, the scene of chariot races, with the three monuments: the Obelisk of Theodosius, the bronze Serpent Column and the Column of Constantine.

After lunch (not included), you will visit the Spice Bazaar (Egyptian Bazaar). The air here is filled with the enticing aromas of cinnamon, caraway, saffron, mint, thyme and every other conceivable herb and spice.

Please note: Topkapi Palace is closed on Tuesdays. If the tour is affected, it will be replaced with a visit to the Ibrahim Pasha Palace - Turkish Islamic Art Museum.

Overnight: La Quinta Hotel or similar, Istanbul

Meals included: Breakfast

Today, depart for Gallipoli to visit the historic battlefields of World War I. Along the way, there will be a rest stop in a restaurant area.

Arrive in Gallipoli at midday and enjoy lunch at leisure (not included) before departing for the battlefields. Visit Gaba Tepe Museum, Ari Burnu Cemetery, Anzac Cove, Beach Cemetery, Shrapnel Valley and Plugge’s Plateau. After the tour, drive to the hotel in Canakkale, travelling approximately 315 kilometres throughout the day.

Overnight: Troia Tusan Hotel or similar

Meals included: Breakfast; Dinner

Today, you will visit the famous archaeological and mythological site of Troy, home of the Trojan Horse and Helen of Troy.

After the tour, drive to Pergamon. Upon arrival, enjoy lunch at leisure (not included) then depart for a tour of the magnificent acropolis of Pergamon. Its impressive temples and library made it a renowned cultural and political centre at the time. Pergamon is famous for its jewellery, stones and silver, so today you will enjoy a stop at a jewellery centre. Arrive in Kusadasi this evening in time for dinner, travelling approximately 400 kilometres today.

Overnight: Ramada Kusadasi Hotel & Spa or similar, Kusadasi

Meals included: Breakfast; Dinner

Today, enjoy a guided tour of Ephesus. One of the best preserved ancient sites in the world, visit the Temple of Artemis, Curetes Street, Roman baths, the Library of Celsus, Grand Theatre and the House of the Virgin Mary. Then visit a place that continues to perform one of the oldest arts of Türkiye a carpet-weaving centre.

Afterwards, enjoy a tour of the Turkish village of Sirince. A pretty village that mostly dates back to the 19th century, with original white painted houses. On the way back to the hotel, visit one of the famous leather production centres of the region.

Overnight: Ramada Kusadasi Hotel & Spa or similar, Kusadasi

Meals included: Breakfast; Dinner

After breakfast, depart for Fethiye. Stop for a refreshment break on the way, before arriving at the Fethiye Harbour. Here you will board a traditional gulet, your home for the next 7 nights.

Get to know your crew for the first dinner before setting sail from the picturesque harbour. Fethiye Harbour is where the Mediterranean meets the Aegean Sea and is full of delightful little coves. This evening is the chance to get to know fellow sailors over a few drinks and a sunset on board. The boat will dock in Samanlik Bay.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Dinner

Set sail early this morning along the picturesque coast of Fethiye, stopping for lunch in a secluded bay. Next, depart to Butterfly Valley, where you will get the chance to visit this amazing bay that hosts 136 different varieties of butterflies.

Next, cruise to Oludeniz (the Blue Lagoon) for a visit and swim. Oludeniz is a virtual paradise, with the warm turquoise waters flanked by sheer mountains; it’s a beautiful place to escape. Tonight the boat is anchored just near St Nicholas Island, where you can explore the ruins of a Byzantine settlement before another social dinner on deck.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

Enjoy a sunrise departure to Yesilkoy this morning for breakfast and a swim in a quiet bay surrounded by olive groves. Afterwards, it’s on to Kas, the pearl of the Med, where you'll spend 1 to 2 hours in the afternoon wandering tiny little streets and markets with the chance to go shopping for local hand-made trinkets, including beautiful ceramics and jewellery. Kas is one of the best shopping ports along the Mediterranean. Later in the day, we’ll depart for the idyllic Limanagzi Bay for a well-earned swim and dinner.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

This morning, set sail for Cayagzi, Demre where you will have the option to transfer by car to Myra and St Nicholas Church. (Please inform your captain if you would like to visit there, transfers not included).

After lunch, visit the city of Simena which is a traditional fishing village with no car access. Here you can see the impressive castle overlooking the bay. The natural amphitheatre of Ucagiz Bay with its Lycian tomb is a perfect morning point to catch a fiery sunset. Today provides an opportunity to explore the ancient sites of Türkiye's Mediterranean coast, before spending the night near Ucagiz surrounded by rolling green hills.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

Enjoy a relaxed day today as the boat moves at a slow pace. After a short cruise along the Mediterranean coast, visit Kekova which is home to the sunken city. Afterwards, the boat will settle in the wide Tersane Bay where you will see the ruins of a Byzantine church and a Roman dockyard on the beach. From here, the journey will take you towards Gokkaya where you will spend the remainder of the evening.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

After breakfast, cruise to Firnaz Bay for a swim. Then it’s on to Kalkan, a picturesque little town of true unspoilt beauty where you can eplore the cobbled streets of this charming Turkish village. In the afternoon, enjoy swimming in the crystal clear waters and dinner in Yesilkoy.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

After an early start, you'll moor up in Camli Burun which is a sheltered bay surrounded by pine clad ridges. After breakfast, you'll sail to Boncuklu Bay for some more leisure time, sunbathing and swimming. Tonight, you will port back to Fethiye to discover the long history of this important hub.

Overnight: Gulet 'Mozaik', 'Buket' or similar

Meals included: Breakfast; Lunch; Dinner

After breakfast, disembark your gulet cruise and make your way to your hotel. Enjoy the remainder of the day at leisure.

Overnight: Alesta Yacht Hotel or Similar

Meals included: Breakfast

This morning, depart to Dalaman Airport for your internal flight to Istanbul. Upon arrival, be transferred to your hotel and enjoy the remainder of the day at leisure.

Overnight: La Quinta Hotel or similar, Istanbul

Meals included: Breakfast

Today, at the appropriate time, you will be transferred to the airport for your return flight to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 days later.

 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return. 
 

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent: TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers.
• each booking is unique: our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc.
• changes/modifications to your booking may not be possible: once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order.
• Travel Offers are a package: our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering.
• our Travel Offers are generally non-refundable: in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us.
To read more about our Cancellation and Refund Policy, please click here.

General Terms and Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

 
This travel offer is valid for travel on selected dates until 13 October 2024
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement of $1,600 applies. 
 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability. 
 
Departure Dates  
2025
April: *13
June: 8, *22
Please note: See checkout for live dates and availability. 
 
Surcharges 
Please note: 
• Dates/months with a * incur a high season surcharge of $300 per person. 
 
Departure Cities   
Sydney, Melbourne, Brisbane, Perth, *Adelaide or *Auckland. 
 
Departure City Surcharges  
• Adelaide: $100 per person. 
• Auckland: $200 per person
 

International Flight(s)
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Domestic Flights Luggage Allowance 
• 15 kilograms checked-in baggage.
• 8 kilograms of hand luggage.
Please note:
• TripADeal cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
• Passengers can purchase more baggage allowance if required at the airport however additional charges may apply. 
 
Preferred Airline Surcharge  
Cabin Class: Economy Class.
• Singapore Airlines: $400 per person.
• Emirates: $500 per person.
• Qatar Airways: $500 per person.
Please note:
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive Early in Istanbul, Türkiye
$300 per person.
High season dates range up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• High season arrive early can be purchased for up to $700.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
28/03/2025 - 27/04/2025
16/06/2025 - 20/07/2025
15/09/2025 - 12/10/2025
01/12/2025 - 31/01/2026 
 
Stay Behind in Istanbul, Türkiye
$300 per person.
High season dates up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking. High season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
28/03/2025 - 27/04/2025
16/06/2025 - 20/07/2025
15/09/2025 - 12/10/2025
01/12/2025 - 31/01/2026 
 
Stopover Packages 
* Doha
* Dubai
* Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers
For pricing, please refer to the payment cart at checkout.
Please note:
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:

2024
Singapore Taylor Swift Concert: 01 - 10 March 2024
Doha MotoGP: 6 - 12 March 2024
Singapore Grand Prix: 18 - 24 September 2024
Doha Grand Prix: 28 November to 2nd December 2024
Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024
Christmas and New Years Eve - 23 December 2024 to 3 January 2025
 
2025
Singapore Grand Prix: September 2025
Doha Grand Prix: end November to start December 2025
Doha MotoGP: November 2025 (TBC for dates)
Abu Dhabi Grand Prix (for Dubai): December 2025
Christmas and New Years Eve - 22 December 2025 to 2 January 2026
(TBC for all event exact dates for 2025)
 
Flight Class Upgrades  
For Business Class or Premium Economy pricing, please refer to the payment cart at checkout. 
Please note: 
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration. 
 
Domestic Flight Information  
Baggage allowance per person:
• 1 x 15 kilograms of checked baggage.
• 1 x 7 kilograms of carry-on baggage. 
 

Gulet Cruise  
Sail aboard a chartered gulet, such as the Mozaik, Buket or similar. Gulets are traditional wooden sailing vessels that have been used along the southwestern coast of Türkiye for centuries. Ranging in size from 14 to 35 metres in length, they are now one of the most popular ways for tourists to explore the coastlines of Türkiye and Greece. Depending on the group size- it will be either an 8-cabin or 10-cabin gulet. 
 
Cabins  
All cabins are subject to availability; some cabins may have restricted views. 
 

Accommodation Used 
4 & 5-Star Properties (Self-Rated) 
• Istanbul: La Quinta Hotel.
• Canakkale: Troia Tusan Hotel.
• Kusadasi: Ramada Kusadasi Hotel.
• Fethiye: Alesta Yacht Hotel.
• Cruise: Buket Gulet, Mozaik Gulet or similar. 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel. 
 
Extra Nights  
Not available. 
 
Maximum Room Capacity  
2 people. 
 
Child Policy  
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for Children 12 years old and over. 
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed. 
 
Triple Share  
Not available. 
 
Bedding Configuration  
Double Bed Configuration.
Please note: Due to cabin sizes, twin singles are not available.
 
 
 

Minimum group size 16, maximum group size 20 per vehicle.
 
 
 

• Visa fees and requirements 
• Meals/beverages not stated in the deal offer
• Gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• City tax
• Travel insurance
 
 
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Istanbul
Temperatures in May/June and September/October are between 22°C and 30°C.
 
Kusadasi
There are two main seasons in Kusadasi: the cold season and hot season, which basically correlate with winter and summer in other parts of Europe. The shoulder seasons, autumn and spring, experience weather patterns that are a mix of both the cold and warm seasons.
 
Fethiye
Average temperatures in Fethiye vary greatly. Considering humidity, temperatures feel comfortable most of the year, excluding some hot weeks in the summer, with a very low chance of precipitation throughout the year.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At TripADeal, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals:
30 meals in total are included in the package, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings while on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility:
If you would love to travel with TripADeal and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile.
Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included in the tour price for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 EUR per person per day this covers the guide/leader and the driver, which will be collected whilst on tour.
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing:
Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your tour guide/leader.
 
Please refer to our Terms and Conditions regarding shopping for further information.
 
 
 
 

A tourist visa is a strict requirement if travelling on an Australian Passport. You will be able to start your e-Visa application process once you receive your final travel documentation 6 weeks prior to departure.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
 
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 
 
 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance
 
 

Voluntary Changes
Includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
 • Changes - $100.00 per booking + additional charges from the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are unavailable from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. If TripADeal cannot obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.