Alaska & Canada’s Northern Aurora

• Return international flights (economy class) surcharges may apply.
• Return internal flights (economy class) from Vancouver to Whitehorse

• 7-night Alaska Inside Passage cruise with Royal Caribbean aboard Serenade of the Seas
• Pre-paid mandatory cruise gratuities while cruising

• 7 nights of quality hotel accommodation

• Enjoy all meals while cruising

• English-speaking tour guides
• Airline taxes and surcharges

• Day 5: City tour to port
• Day 12: Whitehorse Airport to hotel
• Day 15: Hotel to Whitehorse Airport

• Transportation by private air-conditioned vehicles

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Premium Economy of Business Class. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today, you will depart from Australia for Calgary, Canada. Upon arrival, make your own way to the hotel for check-in.

Check-in is from 15:00 onwards. Luggage storage at the hotel is available for travellers arriving early.

Please note: Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Overnight: Country Inn & Suites Calgary Airport or similar, Calgary

Meals included: In-Flight

Your adventure begins with an early morning meet and greet in the hotel lobby before driving approximately 195 kilometres to Lake Louise.

Prepare yourself for one of the highlights of your journey, Canada’s 'Diamond in the Wilderness', the gorgeous Lake Louise. Spend time relaxing and exploring the surroundings of this iconic and beautiful area. Take a walk around the edge of the lake and gaze at the towering mountains or venture inside the phenomenal Fairmont Chateau Lake Louise Hotel.

Afterwards, continue approximately 60 kilometres to the resort town of Banff and enjoy a sightseeing tour, including the Bow River, the Hoodoos and Bow Falls, before finishing in Canmore, approximately 25 kilometres away. Check in to the hotel then enjoy an evening at leisure.

Overnight: Canmore Inn & Suites, or similar, Canmore

Meals included: None

Today enjoy a free day explore Canmore at your own leisure. Alternatively join an optional day trip to visit Jasper National Park and the famous Icefields Parkway.

Optional Activity - Jasper National Park & Columbia Icefields
This morning head for the Icefields Parkway in Banff and Jasper National Parks, considered one of the most beautiful drives in the world. The jaw-dropping scenery is highlighted by ancient glaciers, waterfalls cascading from dramatic rock sprees and turquoise lakes set in sweeping valleys. Today’s drive will be approximately 420 kilometres return, where views of Crowfoot Glacier, Bow Summit and Mistaya Canyon are sure to please all who journey to this amazing part of the world.

On arrival at Columbia Icefield Discovery Centre, you will enjoy a ride on the “Ice Explorer” onto the surface of the stunning Athabasca Glacier aboard specialised vehicles that allow visitors to traverse its icy surface and immerse themselves in the awe-inspiring landscape. With its unparalleled beauty, accessibility and educational value, the Columbia Icefield is an unforgettable destination.

Finish the day back in Canmore for an evening at leisure. Please refer to Important Information for current pricing.

Please note that Icefield Snowcoach is subject to availability and favourable weather conditions. If it’s closed or unavailable, you will be offered an alternative tour or a refund.

Overnight: Canmore Inn & Suites, or similar, Canmore

Meals included: None

Today will be an early start with a big day of driving with many beautiful sights along the way.

Journey approximately 800 kilometres through three of Canada's most breathtaking National Parks, Mount Revelstoke, Glacier and Yoho, towards Abbotsford/Chilliwack. On the way, stop at Eagle Pass and visit the 'Last Spike' of the transcontinental railway, which connects the east to the west.

Continue onwards to the Abbotsford/Chilliwack area outside of Vancouver, where you will check in to your hotel and enjoy the remainder of the evening at leisure.

Please note: This day will involve approximately 9 hours of travel, including rest stops along the way. Fortunately, you will be blessed with amazing sights, including huge snow-capped mountains and beautiful tree-lined lakes.

Overnight: Comfort Inn or similar, Abbotsford/Chilliwack Area

Meals included: None

Head to Vancouver for an introductory sightseeing tour of this exciting city, including Chinatown, Gastown and Stanley Park.

Afterwards transfer to Canada Place in Downtown Vancouver to board your 7-night Alaska Inside Passage cruise with Royal Caribbean.

Depart Vancouver at 16:00

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Dinner

Sail into southeastern Alaska's more protected Alaska Inside Passage. This complex labyrinth of fjords, bays and lush green islands is home to an abundance of wildlife, including orca, mountain goats, bald eagles, bears, puffins, sea otters and much more. During the summer months, the long hours of daylight allow for ample opportunities for nature photos on your Inside Passage cruise. You might get the chance to see 40-ton whales hurling themselves into the air, almost completely escaping the water. If you're especially lucky, you might see them swimming together to create a bubble net, trapping and eating fish with a giant mouthful.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Arrive: 10.30 - Depart: 20:00

Sitka, the fourth largest city by population in Alaska, is nestled on the west side of Baranof Island, and is thought to be the most beautiful of southeastern Alaskan cities. The flora and fauna of Sitka and its surrounding area are notable attractions. Residents and visitors alike enjoy fishing, hiking, wildlife viewing and simply experiencing all this dynamic town has to offer. Sitka is one of the oldest and most culturally significant communities in Alaska.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Tracy Arm Fjord - Cruising & Sightseeing from 06:30am - 10.30

Tracy Arm is an enormous fjord located 72 kilometres south of Juneau, and lies inside the largest temperate rainforest in the world - the Tongass National Forest of Alaska, USA. Tracy Arm is comprised of Yosemite-like granite rocks, countless waterfalls, glass-smooth water, and mountain peaks rising over 2000 metres. The ‘arm’ itself penetrates about 40 kilometres into the Alaskan wilderness, bending between near-vertical mountain chasms with numerous waterfalls cascading from spruce and hemlock-forested valleys. The highlight of this fjord are the twin glaciers - North Sawyer and South Sawyer - that are arguably among the bluest and most beautiful glaciers in Alaska.

Juneau - Arrive: 13:30 - Depart: 22:00

In 1880, it was slow going for Joe Juneau and Richard Harris as they searched for gold with the help of Native guides. After climbing mountains, forging streams and facing countless difficulties, they found nuggets "as large as beans." From their discovery came three of the largest gold mines in the world. By the end of World War II, more than $150 million in gold had been mined. Eventually, the mines closed, but the town Joe Juneau founded became the capital of Alaska and the business of gold was replaced by the business of government. Some 30,000 people live in Juneau. Its total area makes it one of the biggest towns, in size, in the United States. Only Sitka, Alaska, exceeds Juneau's area. Today, Juneau is famous not only for gold and government but also for its breathtakingly beautiful glaciers and stunning views of both water and mountains.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00 - Depart: 17:00

Icy Strait Point is one tiny port that’s big on Alaskan wilderness and native culture. Opened a decade ago by the Huna Tlingit Native Alaskans, it’s easily one of the best spots in the region for fishing and whale watching. Dive into native Alaska culture at a tribal dance show or pay a visit to Hoonah, Alaska’s largest Tlingit village. If you want to venture over to the wild side, go on a guided nature hike through nearby rainforests or hop into an ATV and explore the backroads of Chichagof Island. At the end of the day, you can take in forest views while soaring high above the trees on the longest zip line in the world. No matter what kind of Alaska adventure you’re craving, you’ll find it at Icy Strait Point.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Arrive: 10:00 - Depart: 19:00

During the Yukon Gold Rush, Ketchikan, Alaska boomed with gold, silver and copper mines. As a prominent port, many arriving prospectors would go to Ketchikan, Alaska and it was quickly dubbed 'Alaska's First City'. When the gold dried up, fishing became the city's main commerce, with some 1.5 million cases of canned salmon exported yearly in the 1930s. Ketchikan had earned its new title: Salmon Capital of the World.

Today, cruises to Ketchikan, Alaska entice travellers with its first frontier stories and truly awe-inspiring natural wonders waiting to be explored. Millions of salmon still churn through the creek every summer, passing by Alaska's largest collection of Native American totem poles, some of which are over 200 years old.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Sail into southeastern Alaska's more protected Alaska Inside Passage. This complex labyrinth of fjords, bays and lush green islands is home to an abundance of wildlife, including orca, mountain goats, bald eagles, bears, puffins, sea otters and much more. During the summer months, the long hours of daylight allow for ample opportunities for nature photos on your Inside Passage cruise. You might get the chance to see 40-ton whales hurling themselves into the air, almost completely escaping the water. If you're especially lucky, you might see them swimming together to create a bubble net, trapping and eating fish with a giant mouthful.

Overnight: Royal Caribbean's Serenade of the Seas

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00

After breakfast, disembark and make your own way to the airport for your flight to Whitehorse, the capital of the Yukon Territory.

Please note that some flights may depart in the evening. Luggage storage is available at both the cruise port and Vancouver International Airport (fees apply).

Upon arrival a tour representative will greet you and transfer you to your hotel in Downtown Whitehorse to check in.

Overnight: Best Western Gold Rush Inn or similar, Whitehorse

Meals included: Breakfast

This morning enjoy a sightseeing tour of Whitehorse to see sights such as Main Street, Train Depot of the White Pass and Yukon Route, the Log Skyscraper and the Log Church.

Enjoy the afternoon at leisure and at around 22:00 head out for your first evening of Aurora viewing. A cozy, heated cabin or wall tent with hot drinks and snacks makes your Aurora viewing even more enjoyable.

Please note: Aurora viewing is subject to weather and atmospheric conditions and sightings cannot be guaranteed.

Overnight: Best Western Gold Rush Inn or similar, Whitehorse

Meals included: None

Today enjoy a day in Whitehorse at leisure.

Enjoy the afternoon at leisure and at around 22:00 head out for your second evening of Aurora viewing. A cozy, heated cabin or wall tent with hot drinks and snacks makes your Aurora viewing even more enjoyable.

Please note: Aurora viewing is subject to weather and atmospheric conditions and sightings cannot be guaranteed.

Overnight: Best Western Gold Rush Inn or similar, Whitehorse

Meals included: None

Today you will be transferred to Whitehorse Airport at the appropriate time for your flight back home.

Please note: Some flights may depart in the evening and the standard checkout time is 10:00 (luggage storage is available at reception). Some customers may require an overnight layover in Vancouver on the way home and airport hotel accommodation will be provided for affected customers (transfers not included)

Meals included: In-Flight

Meals included: In-Flight

Some flights may arrive +1 days

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.

We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated).

This travel offer is valid for travel on the 20th of August 2025.

Departure Dates
2025
August: 20

Please note: see checkout for live dates and availability.

Minimum group size 20, maximum group size 44 per vehicle.

This travel offer is priced per person based on a twin share.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies.
Inside Cabin: $2700
Ocean View Cabin: $2900
Balcony Cabin: $3500

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 21 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland.

Departure City Surcharges
• Melbourne or Brisbane: $200 per person.
• Adelaide, Perth or Auckland: $300 per person.

International Flights
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.

Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.

Arrive Early Options
• Calgary, Canada - $350 per person.
• Los Angeles, USA - $500 per person (only available for purchases over the phone).
• San Francisco, USA - $550 per person (only available for purchases over the phone).
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting an arrive early package to a different city from where the tour starts, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $1,000 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
Before the 20th of April 2025
Between 20th June 2025 and 20th July 2025

Stay Behind Options
• Vancouver, Canada - $350 per person.
• Los Angeles, USA - $500 per person (only available for purchases over the phone).
• San Francisco, USA - $550 per person (only available for purchases over the phone).
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting a stay behind package to a different city from where the tour ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $1,000 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
Between 20th June 2025 and 20th July 2025
After 15th September 2025

Stopover Packages
Not available.

Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed

Royal Caribbean's Serenade of the Seas

Cruise Company: Royal Caribbean
Class: Radiance Class
Built: 2003
Enhanced: 2012 and 2017
Decks: 13

Wherever in the world you’re sailing, Serenade of the Seas® keeps you close to all the natural splendour. Once onboard, panoramic views and acres of glass ensure that you’ll never miss a moment of the surrounding scenery. In between adventures onshore, you can soak up the sun poolside, tee off on the mini golf green and dig into world-class flavours that will take you from Tuscany to Tokyo.

Currency on board: USD

Staterooms
Inside Cabin
Our interior staterooms include a wide array of facilities for your whole family to enjoy.
Average size: 16 m2

Oceanview Cabin
Spectacular sights and amazing views from the comfort of your stateroom.
Average size: 16 m2

Balcony Cabin
Breathtaking views to take in all the wonder and excitement of your destination.
Average size: 17 m2
Average balcony size: 4.6m2

Cruise Arrival and Departure Times:
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
3-star Properties (Self-Rated)
Calgary: Country Inn & Suites Calgary Airport or similar
Canmore: Canmore Inn & Suites, or similar
Abbotsford/Chilliwack: Comfort Inn or similar
Whitehorse: Best Western Gold Rush Inn or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Extra Nights
Not available at check-out.
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour.

Maximum Room Capacity
2 people.

Triple Share
Not available.

Bedding Configuration
Twin or double (subject to availability).

Day 3: Jasper National Park & Columbia Icefields - $300 per person.
Please note:
• Prices are based per person, are subject to availability, time permitting and weather conditions
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability).
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Recommended gratuities/tipping for land tour
• Optional activities/tours
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The highly recommended tip is $10 CAD per person per day. This covers the guide/leader and the driver and will be collected on tour.

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise
Mandatory Cruise Gratuities are included for the cruise staff's services throughout this tour's cruise.

Optional Cruise Gratuities: for some optional purchases on board gratuities are automatically added to the bill.
A 20% gratuity will be automatically added to spa and salon purchases and a 20% gratuity will also be automatically added to specialty dining, beverage, classic drink package, room service and mini bar purchases.
These Optional Gratuities may be adjusted at the guest's discretion onboard at Guest Relations up until the morning of departure.
If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

TOUR GUIDE VS. TOUR LEADER
Tour Guide:
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.

Tour Leader:
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.

CLIMATE & AVERAGE TEMPERATURES
Canmore
In Canmore, Alberta, August typically brings mild to warm summer weather with relatively dry conditions, though the town's location in the Rocky Mountains can lead to variable weather. Here’s what to expect in terms of climate:
Temperature: Daytime highs usually range from 18°C to 23°C (64°F to 73°F), while nighttime lows can drop to around 5°C to 10°C (41°F to 50°F). Mornings and evenings can be cool, especially in the higher elevations, but the daytime is generally comfortable.
Precipitation: August is relatively dry compared to earlier summer months, but occasional rain showers are possible, with an average of 40-50 mm (1.5-2 inches) of rainfall throughout the month.
Daylight: Canmore experiences about 14-15 hours of daylight in early August, with the days gradually getting shorter as the month progresses.
Wind: Winds are generally light in August, but occasional breezes can occur, especially in the higher mountain areas.
Overall, August in Canmore is pleasant with warm days, cooler nights, and the potential for some rain. It's a great time for hiking and other outdoor activities in the mountains.

Sitka
In Sitka, Alaska, August is part of the late summer season, but the weather remains mild and often quite rainy due to the city's coastal location in the temperate rainforest zone. Here’s what the climate is like during August:
Temperature: Daytime highs typically range from 13°C to 17°C (55°F to 63°F), while nighttime lows fall between 8°C to 11°C (46°F to 52°F). It is relatively cool for summer, but temperatures are generally comfortable.
Precipitation: Sitka experiences significant rainfall in August, with an average of 130-160 mm (5-6 inches) of rain over the month. The city is known for its wet climate, and August is no exception, so expect frequent rain showers and overcast skies.
Daylight: In August, Sitka enjoys long days with around 15-16 hours of daylight early in the month, gradually decreasing as summer comes to an end.
Wind: Being on the coast, Sitka often experiences breezy conditions, though winds are typically not very strong in August.
Overall, August in Sitka is cool, wet, and cloudy, with pleasant temperatures for outdoor activities if you're prepared for rain.

Whitehorse
In Whitehorse, Yukon, September marks the transition from summer to autumn, and the climate begins to cool significantly. Here’s a breakdown of typical weather conditions during this month:
Temperature: Daytime highs in September usually range from 10°C to 15°C (50°F to 59°F), while nighttime lows can drop to 0°C to 5°C (32°F to 41°F). By the end of the month, temperatures can fall below freezing, especially at night.
Precipitation: Whitehorse tends to get moderate rainfall in September, with an average of 25-30 mm of precipitation over the month. Early snowfalls are possible toward the end of September, but significant snow accumulation usually doesn’t occur until later in the fall.
Daylight: September sees a noticeable reduction in daylight hours, with around 12-14 hours of daylight earlier in the month, dropping as the month progresses.
Wind: The city can experience some windy conditions, particularly as cooler air masses move in.
Overall, September in Whitehorse is cool, with the possibility of frost and early snowfall, especially toward the latter half of the month.

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
Relaxed
A relaxed level of fitness will be required. Expect a comfortable pace of touring with a focus on leisure time and gentle activities. This may include guided walks of up to one hour at a time, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Canada
Australian and New Zealand passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air. An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. An eTA is electronically linked to a traveller’s passport. It is valid for up to five years or until the passport expires, whichever comes first. If you get a new passport, you need to get a new eTA.

United States
If travelling on an Australian passport, an ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/

Important:
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note:
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.