Tales of Sicily, Croatia & The Med

• Return international full-service flights (economy class), departure city surcharges may apply

• 10-night 5-star cruise aboard the luxury Swan Hellenic ‘SH Diana’ ship
• Round-the-clock access to coffee, tea, soft drinks and a curated selection of alcoholic beverages while cruising
• One shore excursion activity for each docking port
• 24-hour room service
• Onboard standard Wi-Fi
• Onboard gratuities and port taxes included

• 5 nights of 4-star centrally-located hotel accommodation

• 37 meals including world-class dining and culinary experiences while cruising
• Round-the-clock access to coffee, tea, soft drinks and a curated selection of alcoholic beverages while cruising
• Enjoy Italian dining experiences and specialties in Rome, Florence and Bologna

• English-speaking tour leader and guide
• Airline and cruise taxes and surcharges
• Onboard cruise gratuities and port taxes

• Transportation by private air-conditioned vehicles

• All airport and port transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Cruise Cabin Upgrades: Cabin upgrades are available (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Information section and checkout cart for fees and details

Today you'll depart on your flight to Palermo, Sicily.

Please note: Due to flight scheduling and availability, some customers may be required to depart on day 0, to arrive on day 1. Flight times will be indicated on your final documentation, which you will receive 4 - 6 weeks before departure, and an extra hotel night will be provided.

Meals included: In-Flight

Upon arrival, you'll be met by your English-speaking tour leader and transferred to your hotel where you can relax for the rest of the day.

Overnight: Hotel Mercure Palermo Centro (or similar)

Departs: 18:00

This morning, after breakfast, you'll enjoy an approximately 3-hour guided tour to uncover the highlights of the Sicilian capital. Situated at the edge of Europe, but at the centre of the ancient world, Palermo is a place where souk-like markets neighbour baroque churches and date palms frame Gothic palaces. You'll see sights such as the Palermo Cathedral, the Teatro Massimo which is one of Italy’s most famous opera houses, and the Norman Palace (entrance not included).

Take the remainder of the day to relax or explore at leisure before being transferred to the cruise terminal to embark on your exciting 10-night cruise aboard the spectacular luxury Swan Hellenic ‘SH Diana’ ship.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Dinner

Lipari is the largest Aeolian Island and has a landscape of lava quarries and cliffs while the town is a bustling port with pastel buildings lining the harbour. Overlooking the harbour, the 16th-century Spanish-built fortified citadel and castle boast ancient archaeological artefacts spanning thousands of years and various empires, some dating back as far as 6,000 years.

Enjoy an included 4-hour Lipari Island guided tour to appreciate the unique mining practice of the volcanic materials pumice and obsidian. You'll also have the chance to enjoy stunning views of the sparkling sea, red and grey volcanoes and lush green vegetation. You'll even stop by the Church of San Bartolomeo for pictures of its beautiful facade.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Tendered: 08:00 - 18:00

On Sicily's east coast, Giardini Naxos is famed for its remnants of the Greek city of Naxos, including sacred precincts and temples that unveil its rich past.

While here, you'll enjoy an included guided tour of the main highlights of beautiful Taormina, one of Italy's most beautiful cities that's commonly referred to as the ‘Pearl of the Mediterranean’. This is your chance to take in the incredible views of Mount Etna and the surrounding waters, admire the charming Roman Theatre of Corso Umberto and visit one of the many local handicraft shops that populate the narrow lanes.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Docked: 12:00 - 19:00

Gallipoli is a gem in the Salentine peninsula after being founded by the Greeks and later conquered by Romans in 266 B.C.

Discover the highlights of Gallipoli with an included tour where you'll walk to a tiny island connected by a 17th-century bridge. Admire the architectural styles with numerous impressive sea-facing baroque churches and aristocratic palazzi (palace style), a testament to the town's former wealth as a trading port.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Tendered: 8:00 - 19:00

Monopoli, a medieval coastal town in Puglia, sits along the Adriatic Sea.

Its walled old town, a labyrinth of winding alleys and whitewashed homes, is crowned by the ornate baroque cathedral with its soaring bell tower. Brightly painted fishing boats offer fresh seafood from the harbour while the Lungomare seaside promenade is perfect for a stroll. You'll find nearby attractions including the renowned Castellana Caves and underground olive oil presses.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Tendered: 8:00 - 23:59

Dubrovnik, renowned for its immaculate medieval city walls that encircle the Old Town, offers views of red-tiled rooftops and the sparkling sea.

With a harmonious blend of architectural styles from Baroque to Renaissance, you'll find that the highlights include the Franciscan Monastery featuring a Romanesque cloister and the Rector's Palace which is a splendid example of 15th-century Gothic-Renaissance design.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Kotor, Montenegro
Tendered: 8:00 - 17:00

Kotor sits at the end of Boka Bay (also known as the Bay of Kotor), a UNESCO World Heritage site ringed by towering limestone cliffs. Its old town walls hide medieval cobblestone alleys, Romanesque churches like St. Tryphon’s Cathedral and Kotor’s cats which are said to be descendants of ancient seafaring felines. At 260 metres, the towering St John's Fortress overlooks the town and is accessed via a hike up 1,350 steps. Mount Lovcen looms over, accessible via serpentine road or cable car.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Cruising Bay of Kotor, Montenegro
Scenic Cruising: 19:00 - 20:00

Gliding through the Bay of Kotor's narrow entrance is breathtaking. The island Church of Our Lady of the Rocks appears with its dome rising from the shimmering water, marking one of the Adriatic's most photographed sights. Perast, a postcard-perfect baroque village, also comes into view with bell towers and red-roofed houses hugging the bay's edge.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Split, Croatia
Docked: 8:00 - 13:00

Split's old town is dominated by the well-preserved Roman Emperor Diocletian's Palace, a remarkable Roman monument from the 4th century AD. The palace complex features a blend of elements from various periods including marble halls, medieval streets, ancient cellars, Gothic palaces, Renaissance facades and the Cathedral of Split. Just beyond the palace gates, you'll find the bustling Riva Promenade which offers cafes and shops.

Hvar Island, Croatia
Tendered: 16:00 - 22:00

Acclaimed for its lavender, agave lacemaking, wine and olive oil; the island of Hvar holds UNESCO recognition for its contribution to the Mediterranean diet. Velo Grablje village was once Dalmatia's hub of lavender production, earning Hvar the nickname "Lavender Island". If you take time to explore Stari Grad, one of Croatia's oldest towns, you'll discover Venetian palaces and squares, the Church of St. Stephen and Hvar Arsenal.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Tendered: 12:00 - 23:59

Located on Croatia's Istrian peninsula, Rovinj is a picturesque maze of winding streets and pastel houses overlooked by St. Euphemia's Church. You'll find Rovinj's vibrant harbour lined with seafood trattorias and bars, offering a glimpse of local culture. Lone Bay offers a pebbled beach for swimming and water sports while offshore, the Rovinj archipelago's 14 islands feature Italianate architecture and windswept coastlines.

Please note: This port may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Arrive 08:00

Venice, the capital of northern Italy’s Veneto region, is built on more than 100 small islands in a lagoon in the Adriatic Sea. It has no roads, just canals that are lined with Renaissance and Gothic palaces. Piazza San Marco (the central square) contains St. Mark’s Basilica that is tiled with Byzantine mosaics, the Doge's Palace and St. Mark’s Campanile bell tower that offers views of the city’s red roofs.

Overnight: Swan Hellenic’s ‘SH Diana’

Meals included: Breakfast; Lunch; Dinner

Enjoy your last breakfast on board before disembarking and being met for your transfer to Florence, Italy.

On the way, you'll stop in the Bologna area to enjoy a traditional lunch at a local restaurant, Tipica Osteria. Here you'll have the chance to taste some of the famous specialties of Bologna over a 3-course meal with a glass of wine.

Afterwards, you'll arrive at your centrally-located hotel in Florence to enjoy the remainder of the day at leisure after an approximately 270-kilometre travel day.

Overnight: Ambasciatori Hotel Florence (or similar)

Meals included: Breakfast; Lunch

After breakfast, you'll enjoy an approximately 3-hour guided tour of this incredible city. The tour will take you to some of the most famous attractions in Florence, including the Santa Maria del Fiore Cathedral and Piazza del Duomo (entrance not included). Piazza del Duomo, together with Piazza San Giovanni, represent the heart of the city as the most important religious monuments of Florence are situated here. You will see the Baptistery with its octagonal shape, three bronze doors and Giotto’s Bell Tower which is regarded as one of the most beautiful towers in Gothic architecture (entrances not included). The tour will continue through Piazza della Signoria to the Palazzo Vecchio, the town hall of Florence (entrance not included). You'll have time to admire the impressive statues that surround the piazza before continuing to The Straw Market where the tour will conclude.

Enjoy time at leisure for the rest of the day or take part in one of the optional tours available.

As evening falls, you'll enjoy a traditional dinner of a famous steak speciality, Bistecca alla Fiorentina (beef steak Florentine style). This is an Italian steak dish made from a young steer and is one of the most celebrated dishes in Tuscan cuisine.

Overnight: Ambasciatori Hotel Florence (or similar)

Meals included: Breakfast; Dinner

Today you'll head to the Eternal City of Rome where you'll check into your centrally located hotel and enjoy the remainder of the day at leisure after an approximately 270-kilometre travel day.

While you're here, you might like to try a traditional Roman dinner in Trastevere, a funky bohemian area that clings to its centuries-old, working-class roots. Known for traditional and innovative trattorias, you'll also find plenty of craft beer pubs and artisan shops.

Overnight: Trevi Collection Hotel (or similar)

Meals included: Breakfast

Following breakfast at your hotel this morning, you'll join a half-day guided tour of Rome with a local guide.

You'll see some of the richest historical landmarks in the world and discover layers of Roman history on Palatine Hill where former emperors and influential figures once lived. You'll then continue to Baroque Rome to admire the Spanish Steps, the Trevi Fountain, the Pantheon and the Piazza Navona Square. Following the tour, you will enjoy a typical Roman lunch to indulge in the famous dishes of Carbonara and Amatriciana pasta.

In the afternoon, you can enjoy the remainder of the day at leisure. You might like to visit the incredible Vatican Museums and Sistine Chapel where you can be awe-inspired by the murals and immortal works of Michelangelo. Guests who are interested in visiting the Vatican Museums and the magnificent Sistine Chapel are advised to book tickets online in advance in order to secure their place (entrances not included).

Overnight: Trevi Collection Hotel (or similar)

Meals included: Breakfast; Lunch

Today, at the appropriate time, you’ll be transferred to the airport for your return flight home after one trip of a lifetime!

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day later.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 

This travel offer is valid for travel on the 20th of August 2025.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies. 
• Oceanview Stateroom: $7,299
• Balcony Stateroom: $8,799
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Date 
2025
August: 20    
Please note: See checkout for live availability.
 

Departure Cities        
Sydney, Melbourne, *Brisbane, Perth, *Adelaide or *Auckland.
 
Departure City Surcharges
• Brisbane or Adelaide: $200 per person.
• Auckland: $400 per person.
 
International Full-Service Flight(s)
• Cabin Class: Economy Class.
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Preferred Airline Surcharge
• Cabin Class: Economy Class.
• Emirates: $210 per person.
• Singapore: $300 per person.
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Arrive Early Options
Palermo, Sicily, Italy - $300 per person.
High season dates: up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals, or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
 
Stay Behind Options
Rome, Italy - $300 per person.
High season dates: up to $700 per person, subject to availability. 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
15th September 2025 – 7th October 2025
 
Stopover Packages 
* Doha, Qatar
* Dubai, U.A.E
* Singapore
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
For pricing, please refer to the payment cart at checkout.
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Doha Grand Prix: end November to start December 2025
Doha MotoGP: November 2025
Abu Dhabi Grand Prix (for Dubai): December 2025
Christmas and New Year's Eve - 22 December 2025 to 2 January 2026
Please note: The exact dates for 2025 are yet to be confirmed.
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 

Swan Hellenic’s ‘SH Diana’ Ship
Welcome aboard the ‘SH Diana’, an elegant vessel designed to whisk you away on unforgettable voyages with Swan Hellenic. Step into a world of luxury and exploration, where every detail is meticulously crafted to enhance your travel experience.
As you step onto the SH Diana, you'll be greeted by a sense of timeless sophistication. This intimate ship offers accommodation for a select number of guests, ensuring a personalised and exclusive atmosphere throughout your journey. Each cabin and suite is exquisitely appointed, combining modern amenities with classic design elements to provide a comfortable retreat after a day of exploration.
One of the highlights of the ‘SH Diana’ is its array of onboard facilities, designed to cater to your every need. Indulge your palate with exquisite cuisine in the ship's elegant dining venues, where expert chefs create culinary masterpieces using the freshest ingredients sourced from local markets along your itinerary. Whether you prefer intimate dinners or convivial gatherings with fellow travellers, the dining options aboard the ‘SH Diana’ are sure to delight.
After a day of sightseeing and adventure, you might like to unwind and rejuvenate in the ship's spa and wellness centre (additional charges may apply). Perhaps pamper yourself with a relaxing massage or invigorate your senses with a dip in the pool or a session in the sauna. For those seeking a more active pursuit, the ‘SH Diana’ offers a fitness centre equipped with state-of-the-art equipment, allowing you to maintain your exercise routine while at sea.
In addition to its luxurious amenities, the ‘SH Diana’ boasts a range of onboard activities and entertainment options to enrich your travel experience. From informative lectures and cultural performances to lively social gatherings and themed events, there's always something exciting happening on board. Immerse yourself in the local culture with language lessons and cooking demonstrations, or simply relax with a book in the ship's library.
With its elegant ambience, attentive service, and wealth of onboard amenities, the ‘SH Diana’ is the perfect vessel for discerning travellers seeking a truly immersive and enriching exploration experience. Come aboard and embark on a journey of discovery with Swan Hellenic.
 
Staterooms
Oceanview Stateroom: 20m²
The Oceanview cabins on the SH Diana offer a comfortable retreat with picturesque views of the ocean. These cabins are thoughtfully designed to maximise space and comfort, providing travellers with a cosy haven to unwind after a day of exploration. The Oceanview cabins typically feature spacious layouts, with modern amenities to ensure a relaxing stay. While specific dimensions may vary, these cabins generally offer ample room for guests to move freely and enjoy their surroundings. With large windows framing panoramic views of the sea, guests can immerse themselves in the beauty of the maritime landscape from the comfort of their own cabin.
 
Balcony Stateroom: 25m² Including 5m² Private Balcony
For those seeking an extra touch of luxury and a private outdoor space, the balcony staterooms aboard the ‘SH Diana’ are the perfect choice. These staterooms offer all the comforts of home, coupled with the added bonus of a private balcony where guests can bask in the ocean breeze and enjoy stunning vistas. Balcony staterooms typically feature spacious interiors, elegantly appointed with modern furnishings and amenities. Guests can relax in style, whether lounging in the cosy seating area, catching up on their favourite shows on the flat-screen TV, or sinking into plush bedding for a restful night's sleep. The highlight of the balcony stateroom is undoubtedly the private balcony, where guests can step outside to savour the sights and sounds of the sea. From sunrise to sunset, the balcony provides the perfect vantage point to admire breathtaking ocean views, watch passing wildlife, or simply unwind with a refreshing drink in hand.
 
Please note: All cabins are subject to availability; some cabins may have restricted views.
 
Cruise Arrival & Departure Times
Please keep in mind that the provided cruise arrival and departure times are approximate and will be finalised upon receipt of your cruise tickets.
 

Accommodation Used
4-Star (Self-Rated)
• Palermo, Sicily, Italy: Hotel Mercure Palermo Centro (or similar).
• Florence, Italy: Ambasciatori Hotel Florence (or similar).
• Rome, Italy: Trevi Collection Hotel (or similar).
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or Twin Bedding (subject to availability).
 

Minimum group size 20, maximum group size 40 per vehicle.
 
Optional Tours/Activities
Please note:
• Every port will include a selection of shore excursions (see the itinerary for details), which will be available to book upon receiving your travel packs (please note; premium shore excursions will incur additional fees).
• Some shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability).
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.
 

• Visa fees and requirements. 
• Domestic transfers and flights not stated in the deal offer.
• Meals/beverages not stated in the deal offer.
• Optional gratuities/tipping.
• Optional activities/tours. 
• Personal expenses.
• Travel insurance.
• Mandatory city tax: Palermo: €2, Florence: €7, Rome: €7.
Please note: Amounts are approximate and are payable based on per person, per night upon entry or check-out of your hotel.
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture, and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined.
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
Italy & The Med
Average temperatures vary depending on which part of Italy you visit in August and September. In Rome, daytime temperatures hover around 27°C at the start of the month, cooling to 25°C as September draws near. Milan is at its hottest and most humid with average temperatures of 25°C, highs of 30°C, and night-time lows of 19°C.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents to request any membership benefits they may be entitled to.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A leisurely level of fitness will be required. Leisurely is described as Light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility.
Please note:
• If you have any concerns, please consult your healthcare provider prior to purchase/travel.
• Some of the ports may be accessed by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5-7 per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.
 

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport.
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance
 

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.