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Spot incredible birdlife along the Amazon River, Brazil.
Admire the iconic candy-coloured buildings lining the waterfront of St Johns, Antigua.
Cruise aboard the luxurious Oceania ‘Insignia’ ship.
Discover the eastern Caribbean island nation of St Lucia and see the Pitons mountains.
Enjoy time at leisure in the dynamic city of Miami, USA.
Wander through the Art Deco historic district in Miami, USA.
Admire the sunset from the pool deck aboard the Oceania ship.
Enjoy a quiet moment in the library aboard the Oceania ship.
Savour afternoon tea listening to a classical string quartet aboard the Oceania ship.
Soak up Caribbean charm from Castries, St Lucia.
Cruise to the colourful city of St George’s, Grenada.
Dine on custom-designed Versace china at Toscana aboard the Oceania ship.
Indulge in delectable dishes and artisanal ingredients aboard the Oceania ship.
Explore the best of Brazil, Barbados, Dominica & more from an elegant ship.
Unwind on popular Maracas Bay beach near Port of Spain, Trinidad and Tobago.
Keep your eyes peeled for Scarlet Macaws near Santarem, Brazil.
Embrace the exotic by sailing from the heart of the Caribbean to the Amazon River.
Immerse yourself in the vibrant community of Boca da Valeria, Brazil.
Photograph the 19th century Amazon Theatre in Manaus, Brazil.
Look out for brown throated three toed sloths near Parintins, Brazil.
Discover the picturesque village of Alter Do Chao, Brazil.
Dive into the vibrant culture and historic sites of Bridgetown, Barbados.
Admire the French and British colonial architecture in Roseau, Dominica.
Stroll the colourful streets in the historic district of San Juan, Puerto Rico.
Discover the 16th-century fortress of El Morro in San Juan, Puerto Rico.
Relax in South Beach, Miami, USA.
Miami Beach, Florida, USA.
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32 Days

Luxury Amazonian & Atlantic Explorer

Operated by TripADeal
Oceania’s MS Insignia
Sail from the heart of the Caribbean to the Amazon River & explore Brazil, Barbados, Dominica & more
Date: 9 Nov 2025
Earn & Use Qantas Points
Return international full-service flights
25-night cruise aboard Oceania's 'Insignia' Ship'
4 nights of 5-star hotel accommodation
73 meals plus champagne, wine and more with lunch and dinner while cruising
Overview
Map

Overview

This 32-day small ship experience is the ultimate tour for adventure travellers as you head to vibrant cities, sun-drenched ports and picturesque villages. Seize the moment to discover the mysterious Amazon River, bask in the Caribbean sun, explore Miami's vibrant nightlife and more.
Enjoy time at leisure in the dynamic city of Miami before boarding Oceania’s luxurious ‘Insignia’ ship. Onboard you can savour afternoon tea listening to a classical string quartet, drop by the Monte Carlo-style Casino and dine at the finest cuisine from one of the restaurants. Cruise to the colourful Caribbean ports of St Johns, Castries and St George’s where historic charm, duty-free shopping, vibrant spice markets and more await. Cross into Brazil and set off down the lively Amazon River where you can take a walk along a lush jungle trail from Santarem, spot a variety of tropical bird species near Boca Da Valeria, savour traditional regional specialties like tambaqui (Amazon fish) in Manaus and more.
Enjoy days tendered to the remote city of Parintins and laid-back beach town of Alter Do Chao where you can purchase indigenous-inspired art, swim in the crystal-clear waters of Ilha do Amor (Island of Love) and observe an array of flora and fauna. Stop by Bridgetown to learn about Barbadian history at the Barbados Museum and snorkel with vibrant marine life at Carlisle Bay Beach. The more adventurous can explore the nearby Trafalgar Falls in Roseau, Dominica. There’s something for everyone in San Juan, Puerto Rico, from the UNESCO historic fortress of Castillo San Felipe del Morro to the Bacardi rum distillery. Disembark the ship back in Miami for an exciting evening at leisure before starting your journey back home to Australia.
Explore the extraordinary with return international full-service flights, a 25-night cruise aboard Oceania’s elegant ‘Insignia’ ship, 4 nights of 5-star hotel accommodation, 73 meals and more.
Want more? Upgrade to a Veranda or Concierge Level Veranda Stateroom.

Tour Inclusions

HIGHLIGHTS
  • Experience the vibrant nightlife, pulsating music and electric atmosphere of Miami's famous South Beach
  • Discover Oceania's 'Insignia' luxurious ship with refined elegance, gourmet dining and exceptional service
  • Indulge in elegance aboard Oceania's ship with delightful afternoon teas and world-class shows
  • Explore the charming architecture, bustling markets and St. John's Cathedral in St. John's, Antigua
  • Uncover the lively markets, vibrant waterfront and Cathedral of the Immaculate Conception of St. Lucia's Castries
  • Visit Grenada's St. George's, a picturesque harbour town with historic forts and the stunning Grand Anse Beach
  • Embark on a captivating journey in Santarem, Brazil, where the Tapajós and Amazon Rivers converge
  • Immerse yourself in the vibrant community of Boca da Valeria, Brazil
  • Experience the indigenous culture and witness the lush Amazon rainforest from Boca da Valeria, Brazil
  • Embark on an Amazonian adventure and explore the historic Opera House in Manaus, Brazil
  • Admire the beauty of Alter do Chao by unwinding on its pristine beaches and exploring the enchanting rainforest
  • Dive into the vibrant culture, historic sites and local cuisine of lively Bridgetown, Barbados
  • Take a thrilling adventure to the lush rainforests and cascading waterfalls in Roseau, Dominica
  • Uncover San Juan's historic charm, centuries-old forts and vibrant plazas
  • See the vibrant waterfront of St. Lucia's Castries
FLIGHTS
  • Return international full-service flights (economy class), departure city surcharges may apply
CRUISE
  • Embark on a 25-night Amazon voyage aboard an Oceania ‘Insignia’ ship
  • Savour exquisite dining at various restaurants aboard the ship
  • Indulge in a delightful array of beverages including champagne, premium label wine and global beers during lunch and dinner
  • Bonus $600 USD shore excursion credit per person
  • Gratuities included onboard
ACCOMMODATION
  • Enjoy 4 nights of 5-star hotel accommodation in Miami
DINING
  • Enjoy 73 meals including all while cruising
  • Indulge in a delightful array of beverages including champagne, premium label wine and global beers during lunch and dinner
ESSENTIALS
  • Cruise port charges and taxes included
TRANSFERS
  • Day 30: Hotel to airport
UPGRADES AVAILABLE
  • Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
  • Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
  • Cabin Upgrades: Cabin upgrades are available (see checkout for details)
  • Flight Upgrades: Upgrade to Business Class (see checkout for details)
  • Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Day 1 Australia (or New Zealand) - Miami, United States

Embark on this amazing adventure as you depart Australia (or New Zealand) and commence your journey to Miami, USA. Upon your arrival in the bustling metropolis of Miami, you'll be transferred to your hotel where you can check in and enjoy the day at leisure.

Overnight: Intercontinental Miami (or similar), Miami

Meals included: In-Flight

Day 2 Free Day Miami, United States

Explore the dynamic city of Miami, a captivating destination that seamlessly blends sun-soaked beaches, pulsating nightlife and a rich tapestry of cultural diversity. Perhaps start your day at the iconic South Beach where powdery sands meet the turquoise waters of the Atlantic Ocean. Take a leisurely stroll along Ocean Drive where you're surrounded by pastel-hued Art Deco buildings and can soak in the vibrant atmosphere.

Venture into the trendy neighbourhoods of Wynwood, a haven for street art and galleries, and Little Havana where the aroma of Cuban coffee and the rhythms of salsa fill the air. Indulge your taste buds in Miami's diverse culinary scene from Latin-inspired dishes to fusion cuisines offered in eclectic eateries.

Overnight: Intercontinental Miami (or similar), Miami

Meals included: None

Day 3 Free Day Miami, United States

Enjoy another day at leisure in buzzing Miami where you can immerse yourself in the city's cultural richness by visiting the Art Deco Historic District with its iconic architecture and lively energy. You might like to take a scenic cruise on Biscayne Bay to catch glimpses of celebrity homes and Miami's skyline. Whether relaxing on the sun-drenched shores, exploring vibrant neighbourhoods or experiencing the arts and entertainment scene, Miami offers a multifaceted escape for beach lovers, food enthusiasts and culture seekers.

Overnight: Intercontinental Miami (or similar), Miami

Meals included: None

Day 4 Miami, United States - Embark 25-Night Amazonian Cruise

Departs at 17:00
Wake up to a new day in Miami and enjoy your final morning in this vibrant city. When the time is right, make your own way from your hotel to the cruise terminal to check-in so you can embark on your 25-night voyage aboard Oceania's 'Insignia' ship. Once checked in, the splendid amenities of this remarkable ship await your exploration.

Overnight: Oceania ‘Insignia’

Meals included: Dinner

Day 5 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 6 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 7 St Johns, Antigua

Arrive 12:00 - Depart 20:00
St. John's, the capital and largest city of Antigua and Barbuda, is a vibrant and historic destination offering a blend of Caribbean charm and colonial influences. Admire the city's colonial-era architecture, including the iconic candy-coloured buildings lining the waterfront and the Cathedral of St. John the Divine boasting Baroque architecture.
St. John's is also known for its duty-free shopping, particularly on Market Street and Heritage Quay. From local crafts to international brands, the bustling markets and shops offer a variety of goods. Shop till you drop before indulging in the local flavours at one of the many restaurants where fresh seafood, Caribbean spices and tropical fruits characterising Antiguan cuisine await. You can't miss the local delicacy of "fungi and pepper pot" for an authentic taste.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 8 Castries, St Lucia

Tendered from 10:00 to 19:00
Castries, the capital city of Saint Lucia, is a vibrant and bustling destination offering a mix of cultural, historical and natural attractions. Immerse yourself in the local culture by visiting one of the bustling markets, such as the Castries Market, where you can browse through stalls selling fresh produce, spices, local crafts and souvenirs. It's also an excellent place to experience the lively atmosphere and interact with locals.
Take a stroll along the scenic waterfront to enjoy views of the harbour and watch ships coming and going before dropping by the Pointe Seraphine Duty-Free Shopping Complex to indulge in retail therapy.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 9 St George’s, Grenada

Arrive: 08:00 - Depart 21:00
St. George's, the capital of Grenada, is a picturesque and lively city known for its historic charm, vibrant culture and stunning coastal landscapes. Stroll through the city's narrow streets and explore its historical landmarks, the most iconic being Fort George which offers panoramic views of the harbour and surrounding area. Fort Frederick, another historic fortress, also offers insight into Grenada's colonial past. Nearby, the Carenage is a scenic horseshoe-shaped harbour lined with pastel-coloured buildings, creating a postcard-worthy waterfront. Enjoy a leisurely walk along the harbour where you can watch fishing boats, yachts and traditional wooden schooners.
Grenada is known as the "Spice Isle" so why not experience the island's aromatic offerings at the Market Square? The vibrant Spice Market showcases an array of spices, herbs and local products which is a sensory delight and an excellent place to purchase Grenadian spices to take home.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 10 Scarborough, Trinidad and Tobago

Arrive at 07:00 and depart at 16:00
Explore the wonderful Buccoo Reef by glass-bottom boat and gasp at its colourful fish and coral. Discover the island and its Fort King George, famed botanical garden, market and Tobago Museum. Or take a walk through the island's tropical rainforest and see the breathtaking cascading Gold and Silver Falls.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 11 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 12 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 13 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 14 Santarem (Amazon River), Brazil

(Arrive at 09:00 and depart at 18:00)

Santarém, located in the heart of the Brazilian Amazon, is a vibrant city that serves as a gateway to the immense rainforest. The city offers a harmonious blend of natural wonders, cultural heritage and the vibrant spirit of the Amazon, making it a captivating destination for those seeking an authentic Amazonian experience.

While here, you could stop by the bustling waterfront, cathedral, museum or the famed “Meeting of the Waters” at the confluence of the Tapajos and Amazon rivers. You could also see the rivers converge from a boat on the way to Maica Lake while looking for rare Amazon pink dolphins. Why not travel into the nearby countryside and take a walk along a fascinating Amazon jungle trail?

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 15 Boca Da Valeria (Amazon River), Brazil

(Tendered from 07:00 to 15:00)

Go ashore and wander on your own through this tiny settlement at the mouth of the Valeria River where you can listen to the screeching of parrots and watch the riots of colour they display as they take to the air. Observe Amazonian life up close as Boca da Valéria is a picturesque and culturally rich village located along the Amazon River in Brazil. Boca da Valéria is surrounded by lush Amazonian rainforest and the region is teeming with diverse flora and fauna, keen birdwatchers may even spot a variety of tropical bird species. The vibrant natural surroundings add to the overall immersive experience of being in the heart of the Amazon Rainforest.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 16 Overnight Manaus (Amazon River), Brazil

Arrives 10:00
Manaus, the capital city of the state of Amazonas in Brazil, is a vibrant metropolis located in the heart of the Amazon Rainforest. A symbol of the city's opulence during the rubber boom era, the Amazon Theatre is a stunning architectural masterpiece that features a majestic dome. Constructed in the late 19th century, the theatre is known for hosting cultural events including concerts, operas and theatrical performances. 
The nearby historic market is a bustling hub where locals and visitors alike can explore stalls selling a variety of Amazonian products. From exotic fruits and spices to handicrafts and souvenirs, the market provides a lively glimpse into the region's diverse offerings.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 17 Manaus (Amazon River), Brazil

Depart 16:00
Manaus also offers a diverse culinary scene where you can savour traditional Amazonian dishes. From exotic fruits to regional specialties like tambaqui (Amazon fish) and tacacá (a traditional soup), the local cuisine reflects the abundance of flavours found in the Amazon.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 18 Parintins (Amazon River), Brazil

Tendered 10:00 - 19:00
Parintins, located in the Amazonas state of Brazil, is a city known for its vibrant cultural traditions, particularly the annual Boi-Bumbá festival. Situated along the banks of the Amazon River, you can explore one of the world's largest and most iconic rivers through boat tours, taking time to experience the unique ecosystems and diverse wildlife of the Amazon rainforest. 
You’ll have the opportunity to purchase traditional Amazonian crafts and souvenirs as local artisans create colourful items including indigenous-inspired art, handmade jewellery and crafts from natural materials found in the region. Parintins offers a taste of Amazonian cuisine featuring dishes made with locally sourced ingredients. Why not try regional specialties including fresh fish from the Amazon River, exotic fruits and traditional dishes influenced by indigenous culinary traditions?

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 19 Alter Do Chao (Amazon River), Brazil

Tendered from 07:00 to 15:00
Alter do Chao is a picturesque village located in the state of Para, Brazil, known for its stunning natural beauty and a laid-back atmosphere. The highlight of Alter do Chao is its pristine white-sand beach, often referred to as Ilha do Amor (Love Island). This freshwater beach emerges during the dry season when the Tapajós River's water level drops, creating a vast expanse of white sand. Take the opportunity to relax on the beach, swim in the crystal-clear waters and enjoy the scenic surroundings. 
Surrounded by the Amazon rainforest, Alter do Chao also provides opportunities to observe a diverse array of flora and fauna. Nature enthusiasts can embark on guided tours or boat trips to explore the rich biodiversity of the region, including unique plant species and various bird species.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 20 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 21 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 22 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Insignia' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).
Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.
The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 23 Bridgetown, Barbados

Arrive: 09:00 - Depart: 18:00
Bridgetown, the capital city of Barbados, is a vibrant and historic hub that combines colonial charm with a lively Caribbean atmosphere, rich history and well-preserved colonial architecture. The city's historic district, with structures like the Barbados Parliament Buildings and the historic Bridgetown Jewish Synagogue, reflects its past as a British colonial outpost.
For a taste of local culture, the Cheapside Market is a bustling place where vendors offer fresh produce, spices, crafts and traditional Bajan goods. It's an excellent place to experience the island's vibrant colours, flavours and friendly atmosphere. The city offers a diverse culinary scene with restaurants serving both traditional Bajan dishes and international cuisine. You'll also find lively bars, especially along the waterfront, providing a mix of local and global entertainment.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 24 Roseau, Dominica

Arrives at 07:00 and departs at 16:00
Roseau, the capital city of Dominica, is a charming and colourful Caribbean town known for its colonial architecture, vibrant markets and lush surroundings. Roseau showcases a blend of French and British colonial architecture, giving the city a unique character. Visitors can explore historic landmarks such as the Old Market Square, the Dominica Museum and the Roseau Cathedral. The French Quarter provides a glimpse into the island's colonial past with its colourful wooden buildings while Jolly's Wharf, located near the cruise ship terminal, is a popular gathering place with shops and restaurants. Explore the charming streets, engage with friendly residents and experience the authentic Caribbean atmosphere that defines this capital city in Dominica.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 25 Philipsburg, St Maarten

Arrives at 08:00 and departs 18:00
Snorkel amidst the exotic fish and majestic coral reefs in the undersea world of Shipwreck Cove. Egrets, plovers, pelicans and herons are among the wildlife found via kayak tours of the beautiful saltwater lagoons. Discover the dazzling colours of hundreds of butterflies on the ever-popular Butterfly Farm. 

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 26 San Juan, Puerto Rico

Arrives 07:00 - Departs 18:00
San Juan, the vibrant capital of Puerto Rico, is a city rich in history, culture and Caribbean charm. The historic district of Old San Juan is a UNESCO World Heritage Site and a treasure trove of colonial architecture, cobblestone streets and colourful buildings. Visitors can explore iconic landmarks such as El Morro which is a 16th-century fortress overlooking the sea, and the San Cristobal Fortress which offers panoramic views of the city.
San Juan is also a paradise for food enthusiasts, boasting traditional Puerto Rican dishes like mofongo and tostones which reflects the city's rich cultural heritage. San Juan's unique blend of history, architecture, and Caribbean flair makes it a captivating destination for travellers seeking a mix of cultural exploration, relaxation on beautiful beaches and exciting urban experiences.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 27 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Nautica' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).

Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.

The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 28 Cruising

Embark on a day of unparalleled luxury aboard the Oceania 'Nautica' ship, meticulously refurbished in 2018. Revel in the exclusivity of this intimate vessel accommodating only 670 guests (double occupancy).

Start your day with a sumptuous breakfast in the grand dining room, savouring culinary delights in an elegant setting. Indulge in relaxation by the poolside, lounging in whirlpools and relishing complimentary barista coffee. For a delightful lunch, Waves Bar and Grill beckons, offering casual dining with all-American favourites. You can then treat yourself to decadent desserts, including homemade passion fruit sorbet or hand-dipped milkshakes.

The afternoon unveils a plethora of options from a jog on the running track to golf on putting greens. Engage in friendly shuffleboard competitions or attend captivating onboard lectures. For a refined experience, you can then partake in afternoon high tea daily at 16:00. As the evening descends, venture to Toscana for a taste of traditional Italian dishes before concluding your night with world-class musical performances that promise to captivate and entertain.

Overnight: Oceania ‘Insignia’

Meals included: Breakfast; Lunch; Dinner

Day 29 Disembark in Miami

Arrive at 08:00
Savour your last breakfast onboard as you cruise back into Miami, United States. When the moment is right, disembark from the exquisite ship and make your own way to your hotel for the night. 
Once you are checked in, the sights and sounds of Miami are yours to enjoy for the night!

Overnight : Intercontinental Miami (or similar)

Meals included: Breakfast

Day 30 Miami, United States - Australia (or New Zealand)

Enjoy your last morning soaking up the rays in Miami. When the time is right, you will be collected from your hotel and transferred to the airport to check in for your flight home. 


Meals included: In-Flight

Day 31 In Transit

Meals included: In-Flight

Day 32 Arrive Australia (or New Zealand)

Welcome home! We hope you enjoyed your amazing adventure and look forward to you travelling with TripADeal again in the future. 

Important Info

Booking information
 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 
Offer essentials

This travel offer is valid for travel on selected dates until the 9th November 2025.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies:
• Inside Stateroom: $11,000
• Oceanview Stateroom: $12,000
• Veranda Stateroom: $16,500
• Concierge Veranda: $17,500

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025
November: 9
Please note: See checkout for live dates and availability.
 
Flights

Departure Cities
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth or Auckland.
 
Departure City Surcharges
• Melbourne: $200 per person 
• Brisbane: $200 per person
• Adelaide: $300 per person
• Perth: $400 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Qantas, American Airlines, United Airlines, Delta Airlines, Air Canada, Qatar, All Nippon Airways, Air New Zealand, Fiji Airways, Virgin Australia and airline partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Preferred Airline Surcharge
• Cabin Class: Economy Class
• Qantas: $400 per person.
• United Airlines: $500 per person.  
Please note:
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Arrive Early Options
Miami - $300 per person.
San Francisco - $400 per person (only available for purchases over the phone).
Los Angeles - $400 per person (only available for purchases over the phone).
High season dates range up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting an arrive early package to a different city from where the tour starts, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
- 28th March 2025 - 27th April 2025
- 16th June 2025 - 20th July 2025
- 15th September 2025 - 12th October 2025
 
Stay Behind Options
Miami - $300 per person.
San Francisco - $400 per person (only available for purchases over the phone).
Los Angeles - $400 per person (only available for purchases over the phone).
High season dates: up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• If selecting a stay behind package to a different city from where the tour ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly reservations team so we may secure your return flight back to Australia. Please note by choosing to forfeit your connecting flight; the cost does not change.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st December 2025 - 31st January 2026
  
Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 
Cruise

Cruise Arrival & Departure Times
Please keep in mind that the provided cruise arrival and departure times are approximate and will be finalised upon receipt of your cruise tickets.
 
Oceania ‘Insignia’ Ship
Step into a realm of unparalleled luxury aboard Oceania's meticulously refurbished 'Insignia', where intimate cruising meets extraordinary experiences. With a limited capacity of just 670 guests (double occupancy), the ship offers an exclusive and personalised atmosphere. Revel in luxurious accommodations that seamlessly blend style and comfort. Indulge your palate with exceptional dining options, from sumptuous breakfasts in the grand dining room to delightful casual lunches at Waves Bar and Grill. Enhance your culinary journey with a diverse selection of premium-label wines, champagnes and global beers.
Unwind poolside, soaking in whirlpools and sipping complimentary barista coffee as you bask in the sun. Elevate your afternoons with the refined tradition of daily high tea. Engage in a variety of onboard activities, from jogging on the running track to shuffleboard competitions. Immerse yourself in enriching lectures covering diverse topics, providing intellectual stimulation. As night falls, experience entertainment extravaganzas with world-class musical performances that promise to captivate. Explore the flavours of Italy at Toscana, one of the ship's renowned restaurants.
With meticulous attention to detail, Oceania's 'Insignia' ensures that every moment on board is a memory etched in luxury and sophistication.
 
Currency Onboard: US Dollar
  
Cabins/Staterooms
Inside Stateroom: 14m2
Beautifully redesigned with a modern flair, these delightful private retreats boast 14 square metres of luxury. Highlights include a comfortable seating area, vanity desk, refrigerated mini-bar and plenty of storage. The ingenious use of space is complemented by the re-inspired decor.
 
Oceanview: 13-15m2
Featuring a classic porthole, these exquisitely appointed staterooms showcase sophisticated new decor and a modern design that maximises both space and convenience. Enjoy a comfortable seating area with a sofa on which to stretch out, as well as a vanity desk, breakfast table and refrigerated mini-bar.
 
Veranda Stateroom: 20m2
Custom-crafted furnishings, exotic stone finishes, supple upholstered headboards and chic lighting are just a few of the enhancements within these staterooms that also boast our most popular luxury – a private teak veranda for watching the ever-changing panoramas. Conveniences within each stateroom include a vanity desk, refrigerated mini-bar, breakfast table and spacious seating area.
 
Concierge Level Veranda Stateroom: 20m2 
Located in some of the most desirable locations on the ship, Concierge Level Veranda Staterooms offer an attractive blend of both value and luxury. These sleekly redefined staterooms offer coveted amenities and exclusive privileges, such as free laundry service, that make your experience that much more carefree. Fresh new decor, sumptuous Tranquility Beds and re-inspired verandas with stylish new furniture complete the Concierge experience. Concierge benefits include:
• Free laundry service, up to 3 bags per stateroom (restrictions apply).
• Expanded lunch and dinner room service menu from The Grand Dining Room.
• Complimentary welcome bottle of champagne.
• Priority online specialty restaurant reservations.
• Unlimited access to the Aquamar Spa Terrace.
• Complimentary Oceania Cruises logo tote bag.
• Cashmere lap blankets, perfect for relaxing on the veranda.
• Complimentary pressing of garments upon embarkation (restrictions apply).
• Complimentary shoeshine service.
 
Please note: Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability. Cruise cabins are booked on a guaranteed basis and are assigned by the cruise line before departure. Your cruise cabin number will be reflected in your final documents.
 
Accommodation

Accommodation Used
5-Star Properties (Self-Rated)
• Miami, United States: Intercontinental Miami.
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 1 year old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin/Double (subject to availability).
 
General information

Optional Tours/Activities
• Some shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability).
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.
 
Exclusions

• Visa fees and requirements.
• Domestic transfers and flights not stated in the deal offer.
• Meals/beverages not stated in the deal offer.
• Optional gratuities/tipping.
• Optional activities/tours.
• Personal expenses.
• Travel insurance.
• Mandatory city tax.
 
Other important information

CLIMATE & AVERAGE TEMPERATURES
Miami, Florida
In Miami, Florida, the weather in November is typically warm and pleasant. The average high temperature ranges from around 24 to 28°C, while the average low temperature hovers between 18 to 22°C. November marks the end of the hurricane season, so the likelihood of tropical storms or hurricanes affecting the region decreases. It's a great time to visit Miami for those who prefer milder temperatures and want to avoid the peak of the summer heat.
 
Caribbean
Prepare to embark on an enchanting journey through the Caribbean in November, where the islands beckon with balmy weather and captivating landscapes. As you set foot in the Eastern Caribbean, destinations like Barbados and St. Lucia welcome you with highs ranging from 28 to 31°C promising warm days and pleasant evenings with lows of 23 to 26°C. Traverse the Western Caribbean, where jewels like Jamaica and Grand Cayman boast temperatures between 29 and 32°C during the day, accompanied by soothing lows of 22 to 25°C at night. As November signals the onset of the dry season, indulge in the perfect blend of sunshine and gentle breezes, making each moment a memorable chapter in your Caribbean adventure.
 
Amazon
In November, the weather in the Amazon can be characterised by warm temperatures and high humidity. Daytime temperatures typically range from 25 to 32°C, providing a tropical and humid climate. The evenings are milder, with nighttime temperatures averaging around 20 to 25°C. November falls within the transitional period between the dry and wet seasons in the Amazon. While it's not the peak of the rainy season, some scattered rain showers are still possible. The lush rainforest is vibrant and green during this time, creating a picturesque and thriving environment.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A leisurely level of fitness will be required. Leisurely is described as requiring light walking, including up multiple stairs, and occasional hiking, which may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 
Please note: If you have any concerns, please consult your healthcare provider before purchase/travel.
 
Yellow Fever
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival. You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting.
 
Gratuities/Tipping
Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.
 
Visas

United States of America
An ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued, it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/
Please note: Due to recent changes in the USA Immigration policies, TripADeal recommend all travellers visit US Customs & Border Protection.
 
Brazil
Beginning April 10, 2025, travelers holding passports from Australia, Canada, or the United States of America will require an eVisa to enter Brazil. For travelers entering Brazil before April 10th, 2025, a visa is not needed.
 
Canada (If Transiting)
If transiting via Canada on the way to the USA, Australian and New Zealand passport holders must apply for an electronic travel authorisation (eTA) before travelling to Canada by air. An Electronic Travel Authorization (eTA) is an entry requirement for visa-exempt foreign nationals travelling to Canada by air. An eTA is electronically linked to a traveller’s passport. It is valid for up to five years or until the passport expires, whichever comes first. If you get a new passport, you need to get a new eTA.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.
 
Travel insurance 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance.

Schedule of fees

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.