Australia & New Zealand Cruise

• One-way international flight (economy class) from your selected departure city to Auckland, departure city surcharges may apply
• Domestic flight (economy class) from Sydney to selected departure city after your cruise (if applicable)

• Enjoy a 14-night cruise from New Zealand to Australia aboard Holland America's 'Westerdam'

• 2 nights of 4-star accommodation in Auckland, New Zealand

• Enjoy 41 meals, including all while cruising

• Airline taxes and surcharges
• Cruise port taxes & surcharges

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today fly from Australia to Auckland, New Zealand.

Upon arrival make your own way to your hotel and enjoy the rest of your day at leisure.

Overnight: Auckland City Hotel (Or similar)

Meals included: None

Enjoy a day at leisure in Auckland.

Auckland, known as the "City Of Sails," offers a vibrant mix of natural beauty, cultural attractions and urban charm. Internationally known chefs and fashion designers have made neighbourhoods like Ponsonby, Newmarket and Parnell world-class destinations for shopping and dining. You're never far from water attractions where it’s not unheard of for downtown workers to go kayaking in their lunch break. The once-gritty port has now been transformed into inviting public spaces and buzzing nightclubs with sailboat charters and regular ferry connections waiting to whisk visitors around the harbour for sightseeing.

Optional Activity: Taste of Waiheke ($235 per person)
Duration: 6 hours
Start your day at Auckland’s Downtown Ferry Terminal and board the Waiheke Reserve ferry for a 40-minute scenic journey to Waiheke Island. Upon arrival at Matiatia Ferry Terminal, meet the Taste of Waiheke coach and guide, who will lead you on a delightful culinary adventure.

Begin with a wine tasting at the renowned Mudbrick Vineyard, followed by an olive oil tasting at Allpress Olive Groves. Then, head to Batch Winery for a delectable two-course lunch accompanied by a glass of wine. Conclude your tour with a beer tasting at The Heke Kitchen Brewery & Distillery.

The tour ends at Matiatia Ferry Terminal, where you can catch the Waiheke Walk-up ferry back to downtown Auckland. Enjoy the scenic views and the rich flavors of Waiheke Island on this unforgettable culinary tour.

Overnight: Auckland City Hotel (Or similar)

Meals included: None

Depart: 17:00

Enjoy your day at leisure until it's time to make your own way to the cruise terminal to board Holland America's 'Westerdam', your home for the next 14 nights.

Once settled into your cabin, head up to the top deck and watch the sunset as you embark on your voyage from New Zealand to Australia.

Overnight: Holland America 'Westerdam' Ship

Meals included: Dinner

Arrive: 08:00 - Depart: 17:00

The curved shoreline of the Bay of Plenty—known in Maori as Te Moana-a-Toi—is home to incredible surfing, white-sand beaches and New Zealand's only active marine volcano. Tauranga, with approximately 130,000 residents, is the largest city on the Bay of Plenty and the fifth largest in New Zealand.

Tauranga is also a great jumping-off point for exploring nearby beaches and Te Puke, the kiwifruit capital of the world, as well as a wealth of Maori cultural sites. The world-famous geothermal wonderland of Rotorua, nicknamed Sulfur City, has been a major Polynesian spa resort town since visitors first arrived in the late 1800s. In Maori, roto means lake and rua means two, but Rotorua actually comprises 18 lakes—plus an incredible redwood forest.

For the best views, take the gondola up to Skyline Rotorua, a recreation complex atop Mount Ngongotaha. Other day trips you can consider are a boat ride through the incomparable glowworm caves of Waitomo or an unforgettable tour of the Hobbiton Movie Set in Matamata—a must for all Tolkien fans. Additional charges may apply.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 12:00 - Depart: 18:00

This is the Southern Hemisphere's answer to Miami Beach when it comes to Art Deco architecture. Napier has a perfect mix of natural and manmade beauty as well as a thriving food and wine scene. Surrounded by the rolling vineyards of the Hawke's Bay wine region and edged by pristine waters, Napier has attracted a host of culinary innovators that has put it on the foodie map over the past two decades. Nature lovers will also be drawn by this North Island city's scenic splendour and abundant wildlife.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 10:00 - Depart: 18:00

New Zealand's cool little capital is located at the southern tip of the North Island, meaning it's blessed with a beautiful waterfront, fresh seafood and unpredictable weather. So famously tempestuous is Windy Welly that visitors quickly learn not to go outside without an umbrella and will spend more time than usual talking about the weather. Politics is a hot topic too, with government workers buzzing about the Beehive, as the distinctive Parliament building is colloquially known.

Wellington is also known for its culture and cuisine. Learn about Maori history and Kiwiana at Te Papa, the national museum; go behind the scenes of the Lord of the Rings movies made in Wellywood; and wash down a plate of chilled bluff oysters with a crisp sauvignon blanc at a Cuba Street restaurant. Additional charges may apply.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 17:00

Nestled within the picturesque embrace of its surrounding landscapes lies the charming and diminutive harbour town of Picton. With a population of merely 4,000 people, this quaint destination exudes a captivating allure with its delightful cafés and charming shops which offers visitors a warm and welcoming atmosphere. Picton also takes pride in its fascinating aquatic-themed museums including the renowned Edwin Fox Maritime Museum (not included). This captivating establishment is dedicated to the historic ship, Edwin Fox, which has gracefully traversed most of the world over its impressive 150-year existence. Enchanting and full of history, Picton invites travellers to explore its unique maritime heritage and relish the tranquil beauty of this small yet captivating town.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 17:00

The South Island’s biggest city, Christchurch is now inextricably linked with the devastating earthquakes of 2010 and 2011, which levelled the planned city center and many historic buildings. The city has shown resilience and ingenuity by erecting new projects such as the Re:START mall, a shopping centre and public space made up of colourful shipping containers outfitted as boutiques and cafés. Deserted buildings and gaping holes left by the quakes have been replaced by pop-up restaurants, art installations and even a cardboard cathedral. In spite of the many original buildings lost, Christchurch maintains its classic English feel, with lush botanical gardens and Edwardian punting boats cruising along the Avon River.

Please note: your ship docks in Lyttelton, a small port town just 12 kilometres from the centre of Christchurch. You can access Christchurch by local bus, taxi, or from a Holland America shore excursion.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00 - Depart: 18:00

Dunedin's prominence during the gold rush in the late 19th century resulted in many grand Victorian and Edwardian buildings. Thanks to the beautiful University of Otago, which is also the oldest in the country, there's a large student population to keep the city vibrant and modern.

You’ll still find Dunedin's heritage proudly on display from the magnificent Dunedin Railway Station and Larnach Castle which have been restored to their full glory, to the fascinating Toitu Otago Settlers Museum which provides a glimpse into the lives of early residents. Outside the city, the Otago Peninsula is lined with scenic beaches and is home to rare birdlife like the royal albatross and yellow-eyed penguin.

Please note: your ship docks in Port Chalmers, located 13 kilometres from the centre of Dunedin. You can access Dunedin by local bus, taxi, or from a Holland America shore excursion.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Every year, visitors flock to New Zealand in search of landscapes straight out of Middle Earth. They might find what they're looking for in Fiordland National Park, on the southwestern coast of the South Island. This stunning 12,000-square-kilometer park encompasses mountains, lakes, fjords and rain forests. The area was once the home of Maori hunters; later, European whalers established small settlements here. But mostly, this region has seen a notable lack of human activity—the steep peaks and wet landscape deterred all but the hardiest people. That changed around the end of the 19th century, when travelers discovered the beautiful scenery of Fiordland. The national park was formally established in 1952.

Countless plant and animal species find a haven here. Among the park's rare birds is the flightless takahe, thought for decades to be extinct until it was spotted in the area in 1948. The natural wonders continue offshore: Seals, dolphins and whales frequent these waters.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea to explore the ship's superb bars, entertainment, and dining venues. You might like to treat yourself to a rejuvenating spa treatment at the luxurious Greenhouse Spa & Salon®. Head to the upper decks for a friendly game of Pickleball at Sea, where you can enjoy stunning top-deck views. In the evening, catch a captivating performance at the World Stage or dance the night away at the Rolling Stone Lounge. Experience all the fantastic amenities that make Westerdam a destination in her own right.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea to explore the ship's superb bars, entertainment, and dining venues. You might like to treat yourself to a rejuvenating spa treatment at the luxurious Greenhouse Spa & Salon®. Head to the upper decks for a friendly game of Pickleball at Sea, where you can enjoy stunning top-deck views. In the evening, catch a captivating performance at the World Stage or dance the night away at the Rolling Stone Lounge. Experience all the fantastic amenities that make Westerdam a destination in her own right.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 17:00

From your ship, stroll the historic waterfront, enjoying street entertainers and stopping into pubs. Two historic pubs are the Customs House Hotel, a waterfront fixture, and the Shipwright Arms Hotel, at Battery Point.

Browse Tasmanian Aboriginal art, including rare shell necklaces, paintings, prints, and more, at Art Mob Aboriginal Fine Art Gallery. It's next to the Henry Jones Art Hotel—a combination first-class hotel and gallery of Tasmanian visual and performing arts—which now occupies the harbour-front factories and warehouses of the 1820s. Additional charges may apply.

Blocks from the port, the Salamanca Arts Centre presents multiple artist studios, galleries, venues, and public spaces. Choose a memento, sip fair-trade coffee and savour baked treats at the café.

If you choose to venture a little further from the port, you might like to take the short, 21-kilometre trip to the summit of Mount Wellington. Take in the panoramic views of the city, harbour, and islands. Enjoy a picnic, then hike off the calories on trails for all fitness levels. It's a rare environment.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea to explore the ship's superb bars, entertainment, and dining venues. You might like to treat yourself to a rejuvenating spa treatment at the luxurious Greenhouse Spa & Salon®. Head to the upper decks for a friendly game of Pickleball at Sea, where you can enjoy stunning top-deck views. In the evening, catch a captivating performance at the World Stage or dance the night away at the Rolling Stone Lounge. Experience all the fantastic amenities that make Westerdam a destination in her own right.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 08:00 - Depart: 17:00

Melbourne is consistently voted one of the world's most liveable cities thanks to the cutting-edge art and architecture, historic galleries, attractions, museums and a dizzying array of restaurants, markets and bars. Melbourne is also the gateway to Victoria's world-class wineries and spectacular coastline sights so why not visit the picture-perfect Yarra Valley?

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea to explore the ship's superb bars, entertainment, and dining venues. You might like to treat yourself to a rejuvenating spa treatment at the luxurious Greenhouse Spa & Salon®. Head to the upper decks for a friendly game of Pickleball at Sea, where you can enjoy stunning top-deck views. In the evening, catch a captivating performance at the World Stage or dance the night away at the Rolling Stone Lounge. Experience all the fantastic amenities that make Westerdam a destination in her own right.

Overnight: Holland America 'Westerdam' Ship

Meals included: Breakfast; Lunch; Dinner

Arrive: 07:00

This morning, your 14-night voyage comes to an end in Sydney. Enjoy your last breakfast onboard as you cruise pas the city's iconic landmarks, the Sydney Opera House and the Sydney Harbour Bridge.

If Sydney is your final destination, please make your own onward arrangements. If you have selected another Australian city as your end destination, please make your own way to the airport for your onward flight.

Meals included: Breakfast

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 17th of January 2025.

This travel offer is priced per person based on a twin share.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies. 

Interior Stateroom: $2,400
Oceanview Stateroom: $2,600
Veranda Stateroom: $3,600

Please note: accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 1 years old and over.
Please note: Children must be accompanied by a responsible adult 21 years old and over to travel. No unaccompanied minors are allowed.

Departure Dates
2025:
January: 17
Please note: see checkout for live dates and availability.

Departure Cities        
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth, *Auckland 

Departure City Surcharges
Melbourne: $200 per person
Brisbane: $200 per person
Adelaide: $350 per person
Perth: $700 per person
Auckland: $100 per person

International Full-Service Flight(s)
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Preferred Airline surcharge
• Cabin Class: Economy Class
• Qantas: $110 per person  
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early Options
Auckland - $300 per person
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $500 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
• 6th December 2024 - 31st January 2025

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Holland America - Westerdam
Step aboard the contemporary ‘Westerdam’ ship, refurbished in 2017 with a cosy capacity of only 1964 guests. Indulge in culinary delights at Lido Market, Dive In, The Dining Room plus indulge in 24-hour room service. For an extra special treat, check out specialty restaurants like Pinnacle Grill and Canaletto (additional charges may apply).

Entertainment options abound with Billboard Onboard offering lively piano performances of 60 Years of Chart Toppers. The World Stage hosts captivating performances day and night, including BBC Earth in Concert and Step One Dance Company. Stay active with Pickleball at Sea, Holland America's exclusive partnership with the Professional Pickleball Association, or hit the professionally staffed Fitness Centre for a workout. Relax at the Greenhouse Spa and Salon (additional cost) or take a dip in one of the pools. Rock out at the Rolling Stone Lounge, where classic hits come to life. With so much to do, a day on board Holland America's ‘Westerdam’ is never boring.
 
Staterooms & Suites
Inside Stateroom
Two lower beds convertible to one Queen-size bed with the signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities featured in these comfortable staterooms.
• Daily housekeeping.
• Complimentary 24-hour room service.
• Elemis Aromapure soap, lotion and shampoo.
• Luxurious bathrobes.
• Hair dryers and makeup mirrors.
• Generous storage.
• Fresh fruit upon request.
• Safe.
• Ice service.
• Shoeshine.
• TV with On Demand movies and programming.
 
Ocean View Stateroom
These expansive staterooms include two lower beds convertible to one queen-size bed with Signature Mariner's Dream bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view.
• Daily housekeeping.
• Complimentary 24-hour room service.
• Elemis Aromapure soap, lotion and shampoo.
• Luxurious bathrobes.
• Hair dryers and makeup mirrors.
• Generous storage.
• Fresh fruit upon request.
• Safe.
• Ice service.
• Shoeshine.
• TV with On Demand movies and programming.

Verandah Stateroom
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds that are convertible to one Queen-size bed with signature Mariner's Dream bed with plush Euro-Top mattresses and a bathtub with premium massage shower heads.
• Daily housekeeping.
• Complimentary 24-hour room service.
• Elemis Aromapure soap, lotion and shampoo.
• Luxurious bathrobes.
• Hair dryers and makeup mirrors.
• Generous storage.
• Fresh fruit upon request.
• Safe.
• Ice service.
• Shoeshine.
• TV with on demand movies and programming.

Cruise Arrival and Departure times: 
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
4 Star Properties (Self-Rated)
Auckland, New Zealand: Auckland City Hotel (or similar)

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 

Bedding Configuration
Twin or queen (subject to availability).

Day 2: Taste of Waiheke : $235 per person

Please note:

• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment. 

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Cruise
Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. Holland America is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. Gratuities are expected on your cruise and will be charged to your onboard account at approximately USD $17 per person per day. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

CLIMATE & AVERAGE TEMPERATURES
The best time to visit New Zealand is during the summer months of December to March. Expect long, bright, sunny days and temperatures between 16°C and 32°C. It’s an ideal time to visit the lovely beaches or enjoy the many outdoor activities available, such as hiking and mountain biking.

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
A relaxed level of fitness will be required. 
Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance. Please note: Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

New Zealand:
A tourist visa is not required for Australian passport holders.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.