2 for 1 Bali & Türkiye

• Return international flights (economy class) surcharges may apply
• One-way domestic flight from Cappadocia to Istanbul
• One-way international flight from Istanbul, Türkiye to Denpasar, Bali

• 14 nights of 4 and 5-star accommodation

• Enjoy 14 meals including daily breakfast while on tour

• English-speaking tour leader in Türkiye
• Airport taxes and surcharges

• Transportation by private air-conditioned vehicles

• Return airport transfers in Türkiye

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today, depart for Istanbul, Türkiye!

Please note: Some customers may depart on Day 2 and arrive on Day 2.

Meals included: In-Flight

Upon arrival into Istanbul, make your way to Exit 14 and be met by the tour leader and transferred to the hotel. If you are too early for check-in, your luggage can be stored at the hotel until the room is ready. The rest of the day is yours to explore this vibrant city at leisure.

Istanbul was the capital city of Byzantium, Roman Empires and Ottoman State. It is a fascinating city, which crosses two continents: Europe and Asia. Istanbul is full of museums, bazaars, minarets, mosques, churches, palaces, and restaurants catering to everyone's taste.

Please note: If your international flight arrives at Sabiha Gokcen Airport, the tour representative will meet you at Column 9.

Overnight: La Quinta Hotel or similar

Meals included: None

After breakfast, enjoy an Istanbul City Tour. Visit the Hippodrome, the ancient structure was the scene of chariot races, featuring the three monuments: the Obelisk of Theodosius, the bronze Serpentine Column, and the Column of Constantine. Continue to the Sultan Ahmet Imperial Mosque, near the Hagia Sophia Grand Mosque, built in the 16th Century by the architect Sedefkar Mehmed Agha, and known as the Blue Mosque because of its magnificent interior decoration of blue Iznik Tiles.

The next stop is Topkapi Palace, the great palace of the Ottoman sultans from the 15th to the 19th centuries, housing an exquisite collection of crystal, silver, and Chinese porcelain robes worn by the sultans and their families. Later in the afternoon, after lunch at leisure (not included), head to the famous Spice Bazaar, where the air is filled with the enticing aromas of cinnamon, caraway, saffron, mint, thyme and every other conceivable herb and spice. Browse the authentic gifts, Turkish coffee, herbs, spices and handicrafts.

Please note: Topkapi Palace is closed on Tuesdays. If the tour is affected, it will be replaced with a visit to the Turkish Islamic Art Museum.

Overnight: La Quinta Hotel or similar

Meals included: Breakfast

Today, enjoy a full day at leisure to explore this magnificent city! Istanbul, a city straddling two continents, Europe and Asia, is a treasure trove of historical, cultural, and culinary experiences.

A shuttle bus will be organised from the hotel to the city centre, departing in the morning at 10:00 and a returning in the late afternoon at 16:30. If you would like to explore the city at leisure for longer, taxis are easily accessible from the city back to the hotel.

Overnight: La Quinta Hotel or similar

Meals included: Breakfast

Depart for Gallipoli to visit the battlefields on a 342-kilometre trip. Upon arrival in Gallipoli around midday, enjoy some free time for lunch before departing for the battlefields. Visit Ari Burnu Cemetery, Anzac Cove, Beach Cemetery, Conk Bayiri (Chunuk Bair) and Lone Pine. After the tour continue to Canakkale and enjoy the remainder of the evening at leisure.

Overnight: Troia Tusan Hotel or similar

Meals included: Breakfast

Today, depart Canakkale for your next adventure on an approximately 447-kilometre travel day. On route to Kusadasi, visit the famous archaeological site of Troy, known for the legends of the Trojan Horse and Helen of Troy. After the tour, travel to Pergamon, where you will enjoy some free time before departing for a tour of its magnificent Acropolis. Pergamon’s impressive temples and library once made it a renowned cultural and political centre. Today, the town is famous for its jewellery, stones and silver, so a stop at a jewellery centre in your free time is a must. Arrive in Kusadasi this evening and check into the hotel.

Overnight: Comfort Ada Class Hotel or similar

Meals included: Breakfast

After breakfast, enjoy a guided tour of Ephesus, one of the best-preserved ancient sites in the world. Visit the Temple of Artemis, Curetes Street, the famous Roman baths, Celsus Library, Grand Theatre and the House of the Virgin Mary. After a lunch break (not included), visit a place that continues to perform one of the oldest arts of Türkiye: a carpet weaving centre.

Afterwards, enjoy a tour of the Turkish village of Sirince, known for its pretty white-painted houses. On the way back to the hotel, visit one of the famous leather production centres of the region.

Overnight: Comfort Ada Class Hotel or similar

Meals included: Breakfast

This morning, after breakfast, depart for Pamukkale (approximately 188 kilometres of travel). Upon arrival, be transferred to the hotel. Today, enjoy a tour to the calcium terraces of Pamukkale (which means ‘cotton castle’ in Turkish) and the ruins of Hierapolis. Walk around this natural phenomenon and have the option of bathing in the waters of the natural springs (entry fees apply).

Overnight: Tripolis Hotel or similar

Meals included: Breakfast

After breakfast, travel to Konya, stopping for coffee (not included) and a break on the approximately 650-kilometre travel day. Upon arrival, visit the imposing, green-tiled Mausoleum of Mevlana, the former lodge of the whirling dervishes and home to the tomb of Mevlana. Afterwards, continue the journey to the magnificent historical region of Cappadocia. Check-in to the hotel and enjoy the rest of the evening at leisure.

Please note: The optional Hot Air Ballooning activity for day 10 should be booked on day 9 as it will depart early in the morning (book on tour, charges apply).

Overnight: El Puente Cave Hotel or similar

Meals included: Breakfast

Following breakfast, drive to the Ozkonak underground city, one of Cappadocia’s best preserved underground cities. Afterwards, visit Uchisar Castle, the highest point of Cappadocia. Next, visit the Goreme Open Air Museum, the ‘Heart of Cappadocia’. Goreme Open Air Museum is famous for frescoes dating to the 10th Century, describing the life of Jesus Christ and monks. Afterwards, visit a pottery workshop to see how the locals make pottery. Then continue to Pasabagi to see three headed fairy chimneys, a unique natural formation. Next stop is Devrent Valley, also called Imagination Valley, where you can see natural rock formations. Enjoy some time shopping at a handicraft centre. The last stop is the Three Beauties; three beautiful fairy chimneys with their hats, which is the symbol of Cappadocia. After the tour transfer back to the hotel.

Optional Activity: Hot Air Ballooning in Cappadocia (book on tour, not included)
Early this morning, why not take the opportunity to join an amazing optional experience? Take a hot air balloon over the spectacular landscape of Cappadocia. Please note that pricing is subject to change pending availability and seasonality.

Overnight: El Puente Cave Hotel or similar

Meals included: Breakfast

Enjoy the morning at leisure or take the opportunity to take part in an optional tour. At the appropriate time, transfer to Kayseri Airport for the domestic flight to Istanbul. Upon arrival be transferred to the accommodation to enjoy your final evening at leisure.

Optional Tour: Early Morning Jeep Safari
Starting at 06:00, drive to Cappadocia Valley to explore the scenery while all the balloons are up in the air (weather dependent), following their path by land through the Fairy Chimneys. You will be back at the hotel just in time to prepare for your return flight to Istanbul. Please see current pricing in Important Information.

Overnight: La Quinta Hotel or similar

Meals included: Breakfast

Today, be transferred to the airport in time for your international flight to Denpasar, Bali. This is an overnight flight and you will arrive into Bali the following day.

Meals included: Breakfast; In-Flight

Upon arrival in Denpasar, make your own way to your hotel in Seminyak. If it is too early for check-in luggage can be stored while you explore or relax in the hotel facilities. Bali, an island in Indonesia, is renowned for its picturesque landscapes, vibrant culture, and warm hospitality.

Bali is famous for its stunning beaches, ranging from bustling Kuta, trendy Seminyak, and family-friendly Sanur to the serene beaches of Nusa Dua and the surfing hotspots like Uluwatu and Padang Padang. Bali has a rich and unique culture, with deep spiritual roots evident in its daily life, ceremonies, and numerous temples. The island is dotted with temples, each telling its own story. Some of the most famous include Tanah Lot, Uluwatu Temple, and Besakih Temple on the slopes of Mount Agung. Beyond its beaches, Bali is home to lush landscapes, volcanic mountains, terraced rice paddies, and dense forests.

Overnight: Amadea Resort & Villas or similar

Meals included: None

Enjoy a full day at leisure in Seminyak. Seminyak is a stylish and upscale area on the western coast of Bali. It's a hub for great accommodation, high-end shopping, and fine dining, as well as trendy cafes and bars. Seminyak Beach is one of Bali's most fashionable beaches, perfect for sunbathing, swimming, and surfing. The beach is well-known for its beautiful sunsets and is a great place to relax with a cocktail from one of the many beach clubs.

Seminyak features a range of dining options from gourmet restaurants to local warungs. Notable restaurants include Ku De Ta, Potato Head Beach Club, and Sarong, among others. The area is also great for vegetarian and vegan food options. The nightlife is vibrant and more refined compared to Kuta. Many bars, nightclubs, and beach clubs offer a sophisticated environment with international DJs and live music. Places like La Favela and Mexicola are popular for their lively atmosphere and themed parties.

Overnight: Amadea Resort & Villas or similar

Meals included: Breakfast

Seminyak offers a perfect blend of beach life, culture, and luxury, making it an ideal destination for those looking to enjoy the sophisticated side of Bali. Whether you're interested in exploring the fashion scene, enjoying the culinary delights, or just unwinding on the beach, Seminyak provides a chic and vibrant atmosphere.

Overnight: Amadea Resort & Villas or similar

Meals included: Breakfast

Enjoy another full day at leisure to explore one of the many temples, swim in the crystal clear waters or relax at the hotel facilities.

Overnight: Amadea Resort & Villas or similar

Meals included: Breakfast

Today, at the appropriate time make your own way to the airport in time for the return flight back to Australia (or New Zealand).

Meals included: Breakfast; In-Flight

Please note: Some flights may arrive +1 day.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 13th November 2025.

This travel offer is priced for 2 people based on a twin share.

Departure Dates
2025
February: 19
March: 05, 19
April: 09, 16
May: 07, 21, *28
June: *04, ^18
July: ^30
August: 13
September: *17
October: *15, 22
November: 05, 13
Please note: See checkout for live dates and availability.

Surcharges
Please note: 
• Dates/months with a * incur a high season surcharge of $700 per person.
• Dates/months with a ^ incur a high season surcharge of $900 per person.

Departure Cities
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland.

Departure City Surcharges
Brisbane, Adelaide or Auckland: $800 per person.
Perth: $300 per person.

International Flights
• Cabin Class: Economy Class.
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Domestic Flight Information
Baggage allowance per person
• 1 x 20kg of checked baggage
• 1 x 7kg of carry on baggage

Preferred Airline surcharge
Not available. 

Arrive Early Options
Istanbul, Türkiye - $300 per person.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st June 2024 - 14th August 2024
23rd September 2024 - 20th October 2024
6th December 2024 - 31st January 2025
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
1st December 2025 - 31st January 2026

Stay Behind Options
Seminyak, Bali - $300 per person.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1st June 2024 - 14th August 2024
23rd September 2024 - 20th October 2024
6th December 2024 - 31st January 2025
28th March 2025 - 27th April 2025
16th June 2025 - 20th July 2025
15th September 2025 - 12th October 2025
1st December 2025 - 31st January 2026

Stopover Packages 
Dubai
Includes:
• 2, 3 or 5 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Blackout dates apply to flights departing between the below date ranges:
Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024
Christmas and New Years Eve - 23 December 2024 to 3 January 2025
Abu Dhabi Grand Prix (for Dubai): December 2025Christmas and New Years Eve - 22 December 2025 to 2 January 2026
(TBC for all event exact dates for 2025)
For pricing, please refer to the payment cart at checkout.

Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Accommodation Used
4 & 5-Star (Self-Rated):

• Istanbul, Türkiye: La Quinta Hotel or similar
• Canakkale, Türkiye: Troia Tusan Hotel or similar
• Kusadasi, Türkiye: Comfort Ada Class Hotel or similar
• Pamukkale, Türkiye: Tripolis Hotel or similar
• Cappadocia, Türkiye: El Puente Cave Hotel or similar
• Seminyak, Bali: Amadea Resort & Villas or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available.
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Double or Twin (subject to availability).
 

Minimum group size 20, maximum group size 36 per vehicle.

Optional Tours/Activities
Day 10: Hot Air Ballooning in Cappadocia (book on tour, not included) 
Day 11: Early Morning Jeep Safari $135 per person (book at checkout, not included)
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Istanbul
March - April have highs of 20°C and lows of 5°C
May - October have highs of 30°C and lows of 13°C
November has highs of 17°C and lows of 8°C 
 
Cappadocia
Cappadocia has a continental climate characterised by dry summers and sometimes snowy winters. Rainfall is sparse and the region is largely semi-arid to arid. There is a sharp difference in the temperature between day and night and it is not uncommon to have cold nights interspersed with hot days. 

Kusadasi
There are two main seasons in Kusadasi: the cold season and the hot season, which basically correlate with winter and summer in other parts of Europe. The shoulder seasons, autumn and spring, experience weather patterns that are a mix of both the cold and warm seasons.

Seminyak, Bali
Bali, including the area of Seminyak, enjoys a tropical, warm and humid climate year-round with two main distinctive seasons: dry and wet. 
Dry Season (April to September): This period is generally considered the best time to visit Bali, especially for outdoor activities and beach outings. In Seminyak, the dry season brings less humidity and more sun, with average temperatures ranging from 24°C to 30°C (75°F to 86°F). The evenings can be relatively cooler, and it's typically less rainy, making it ideal for enjoying the beach and water sports.
Wet Season (October to March): During these months, Seminyak experiences higher humidity and more frequent rain, although the showers are often short-lived and can provide a refreshing break from the heat. The temperatures during this season are still warm, generally hovering between 23°C to 31°C (73°F to 88°F). Despite the rain, the landscape is lush and vibrant, and the tourist crowds are fewer, which some find appealing.

FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements.
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required
A moderate level of fitness will be required. Moderate may involve more physical activity, including biking, longer day hikes or extended walking and standing, low-altitude treks, and water-based activities such as canoeing or low-grade kayaking. Guests using any walking aid other than a walking stick would be advised to reconsider as surfaces may be uneven.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Gratuities/Tipping
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 5 EUR per person per day. This covers the guide/leader and the driver and will be collected on tour.
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Türkiye: 
A tourist visa is a strict requirement if travelling on an Australian Passport. You will be able to start your eVisa application process once you receive your final travel documentation 4-6 weeks prior to departure.

Bali:
A tourist visa will be issued upon arrival if staying less than 30 days if travelling on an Australian passport. A visa fee of IDR 500,000 applies (approximately AUD $50, subject to change) and it is best to have this amount in cash upon arrival to ensure smooth entry.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.